SEARCH

President Resume Example

Resume Score: 90%

Love this resume?Build Your Own Now
PRESIDENT
Career Overview
Highly enthusiastic customer service professional with 10 plus years client interface experience. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Core Strengths
  • Customer service expert
  • Strong organizational skills
  • Active listening skills
  • Seasoned in conflict resolution
  • Sharp problem solver
  • Multi-task management
  • Organizational skills

  • Cash handling expertise
  • Reliable
  • Approachable
  • Meticulous attention to detail
  • Telephone skills
  • Communicates effectively
  • High customer service standards
Work Experience
President
May 2013 to CurrentCompany Name - City, State
  • Work closely with other non for profit organizations in fund-raising and providing of donations.
  • Oversaw the evaluation and distribution of products.
  • Organized delivery of product.
  • Documented all products and distribution.
  • Organized, monitored and maintained inventory of supplies and products.
  • Oversee donations and expenditures.
  • Contributed to relevant blogs, conferences and events both off-line and on-line to increase brand awareness.
  • Managed the complete redesign and launch of the company's website in 1 month.
  • Created an official company page on Facebook to facilitate interaction with customers.
  • Designed and created marketing collateral for sales meetings, trade shows and company executives.
  • Managed all social media programs, including Internet forums, blogs, social networking applications and message boards.
  • Established and maintained cooperative relationships with representatives of community, consumer, employee and public interest groups.
Owner of small shop on Etsy.com
January 2013 to CurrentCompany Name - City, State
  • www.etsy.com/shop/HippoRoseCrafts
  • Explained information about the quality, value and style of products to Influence customer buying decisions.
  • Fulfilled customer shipping needs using USPS methods.
  • Addressed customer inquiries.
  • Maintained daily record of all transactions.
Costuming
October 2013 to November 2013Company Name - City, State
  • Assisted in sorting, identifying, and stain removal costumes worn by all employees.
  • Assist in deodorizing, sanitizing, and cleanliness of costumed characters.
  • Evaluate costumes to verify they uphold the Disney Standards.
  • Laundering of specialty items by hand or with machines.
Guest Services Sales Associate
June 2013 to August 2013Company Name - City, State
  • Assisting customers, operating registers,merchandising the stores, and keeping the salesladies neat.
  • Cash handling, POS operation, Scanning merchandise.
  • Guest services, answering customer questions, assisting customers with location of merchandise, answering phones.
  • design, and set up advertising signs and displays of merchandise on shelves, counters or tables to attract customers and promote sales.
  • Receive, open, unpack and issues sales floor merchandise.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Clean display cases, shelves, and aisles.
  • answer customers' questions about merchandise and advise customers on merchandise selection.
Overnight Stocker
April 2013 to May 2013Company Name - City, State
  • Replenished floor stock and processed shipments to ensure product availability for customers.
  • Processed shipments and maintained organized stock shelves.
  • Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Front Desk
May 2012 to March 2013Company Name - City, State
  • Greeted all guests in a courteous and professional manner, registered and issued room keys Kept records of room availability and guests' accounts, manually or using computers.
  • Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Recorded guest comments orcomplaints, referring customers to managers as necessary.
  • Assisted guests with any special requests during their visits.
  • Contacted housekeeping or maintenance staff when guests reported problems.
  • Processed guest payments for room charges, food and beverage charges and phone charges.
  • Recommended top dining and entertainment options for guests in the Round Rock/Austin area.
  • Answered department telephone calls within 2 rings, using correct salutations and telephone etiquette.
  • Delivered requested items to guests' rooms.
  • Processed credit card transactions during the checkout process.
Reservations
August 2011 to April 2012Company Name - City, State
  • Answer phones in a timely manner.
  • Offer Bespoke service.
  • Make hotel reservations for all the Luxury, St.Regis, and W Hotels worldwide.
  • Create amenity requests, offer and book Concierge services.
Front Desk
December 2010 to August 2011Company Name - City, State
  • Greeted all guests in a courteous and professional manner, registered and issued room keys.
  • Kept records of room availability and guests' accounts, manually or using computers.
  • Recorded guest comments or complaints, referring customers to managers as necessary.
  • Contacted housekeeping or maintenance staff when guests reported problems.
  • Processed guest payments for room charges, food and beverage charges and phone charges.
  • Recommended top dining and entertainment options for guests in the Copperas Cove/ Killeen area.
  • Answered department telephone calls within 2 rings, using correct salutations and telephone etiquette.
  • Processed credit card transactions during the checkout process.
Front Desk Supervisor
October 1995 to December 2010Company Name - City, State
  • Supervised 32 front desk staff.
  • Directed the daily activities of the 32-member front desk team.
  • Monitored the appearance and performance of the front desk staff.
  • Managed front desk operations for several 500+-room full-service hotels.
  • Performed concierge services for several 4-star, 500+-room hotels Balanced all rebates and other miscellaneous charges.
  • Answered department telephone calls within 3 rings, using correct salutations and telephone etiquette.
  • Monitored room availability using a DOS based system and then with NEMO.
  • Processed credit card transactions during the checkout process.
  • Referred guests to local restaurants and recommended attractions in the area.
  • Greeted all guests in a courteous and professional manner.
  • Issued room keys and escort instructions to bellhops.
  • Fostered strong working relationships with all hotel departments.
  • Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Recorded guest comments or complaints, referring customers to managers as necessary.
  • Audit room's revenue, maintain and create the daily Duty Manager's report and other daily reports for the Resort Operations.
  • Created third shift engineering tracking sheet, signal codes information, various tracking sheets, and instructional workbooks, with Excel and Word utilized by various areas in most of the Walt Disney Resort.
  • Shadowed several managers in various Disney Resorts.
  • Also during years of service performed the duties of Attractions Host and Merchandise Host.
Educational Background
High School Diploma : N/A, 1994Lake Wales Senior High - City, State, USA

Member of DECA Club

High School Diploma
Skills

minor advertising, minor bookkeeping,Cash handling, conflict resolution, credit, checkout process, Customer service, Fax, Filing, minor fund-raising, inventory, listening, marketing collateral, meetings, minor merchandising, Microsoft Excel, Microsoft Outlook, Microsoft Word, neat, networking, Internet Research, Strong organizational skills, Copier, POS, printer, problem solver, quality, sales, Scanning, shipping, sorting, telephone, telephone etiquette, answering phones, Telephone Skills, minor website

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Lake Wales Senior High

Job Titles Held:

  • President
  • Owner of small shop on Etsy.com
  • Costuming
  • Guest Services Sales Associate
  • Overnight Stocker
  • Front Desk
  • Reservations
  • Front Desk Supervisor

Degrees

  • High School Diploma : N/A , 1994
    High School Diploma

Similar Resumes

View All
President-resume-sample

President

Dayton, Ohio