President Cna Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Accomplished management professional specializing in creating, launching and operating retail locations.Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.Manager with over 12 years experience. Creative professional with extensive project experience from concept to development. Manager driven to develop and implement fresh sales and marketing strategies with financial and operational discipline.Superior grasp of corporate policies, behavioral interviewing techniques and human resource department issues. Outstanding proficiency in retail procedures and policies.Experienced in spheres of inventory control and cashier management.Used to handling additional duties, full of energy, fresh ideas and desire to realize them. Supervised activities concerning cashing in areas of purchasing, returns and exchanges. Worked with vendors as to availability, buy-backs, pricing, return of damaged product, and special orders.Skilled in cooking and housekeeping activities and infection control.Knowledge of health care protocols and managing emergency situations effectively.Ability to develop a personal relationship with the patients and provide emotional support.Skilled in developing and maintaining a professional and personal rapport with patients and provide them comfort.Enables patients to stay in their homes by providing health and personal services; supporting patients and their families.

  • Customer- and service-oriented
  • POS systems
  • Cash handling accuracy
  • Inventory control procedures
  • Listening skills
  • Written and oral communication skills
  • Sales
  • Sales Goals
  • Information technology
  • Receiving
  • Wide retail management experience
  • High multitasking ability and attention to detail
  • Superior strategic and creative thinking abilities
  • Able to work independently as well as part of a team
  • Maturity to identify mistakes and deliberate act of defiance, guide and discipline employees
  • Skilled in maintaining and organizing filing and record keeping systems
  • Skilled in learning and retaining large volume of product and service specific information
  • Strong leadership skills with an ability to lead by example
  • Providing instructions and direction for calling and dealing difficult customers
  • Approved and validated time cards for payroll processing
  • Loss prevention comprehension
  • Retail merchandising expertise
  • Reliable and punctual
  • Stock Checking
  • Visual Merchandising
  • Store management
  • Hiring/firing
  • Training
  • Skills with MS Office, including PowerPoint, Excel and Word
  • Maintained sales records, reviewed sales prices
  • Setting sales goals for the department and motivating staff to achieve it
  • Reviewing, developing, and implementing departmental procedures
  • Identified and improved weak areas of the department
  • Highly experienced in working with patients suffering from chronic diseases and physical and mental disability across different age groups
  • Knowledge of medical terminology
  • High level of clinical skill
  • Caring and affectionate with a humble and patient attitude towards the patient and family members alike
  • Compassionate, calm and focused individual with a proven capability to take charge in emergency situations
  • Ability to quickly learn new concepts and skills.
  • Knowledge of medical terminology and infection control standards.
  • Knowledge of age specific developmental factors specific to adult
  • Protected and promoted resident rights
  • Obtained specimens, weights, and vital signs of patients
  • Administered injections and given medicinal intakes
  • Measured and recorded patient's fluid intake and output
  • Technical training
  • Hardware knowledge
  • Completed courses related to material handler
  • Processed material into and out of the deliver organization by using different methods
  • Placed and handled items in cargo space by considering their shapes, size, stock number, and other storage factors
  • Kept list of defective and expired material
  • Well developed motivational and leadership qualities
  • Coordinated work-flow in tandem with other departments
  • Strong experience in supervising a retail department
  • Amazing ability to set departmental goals in line with the company's policies
  • Remarkable ability in hiring, training, monitoring and reviewing employees
  • Preparing sales forecast and account analysis

  • Supervised team of Twenty or more staff members.
  • Process Improvement
  • Created new departmental procedures manual.
  • Assessed organizational training needs.
  • Performed competitive analysis to make recommendations for future company growth.
  • Implemented marketing strategies which resulted in 35% growth of customer base.
  • Reductions in store operating costs, staffing costs, loss rates, and other expenses
  • Revised and created a new effective store policies.
  • Commended by supervisors for flexibility in changing work hours when asked and filling in during scheduled off-days for absent employees.
  • Displayed a positive, helpful attitude on a daily basis that was consistently praised by customers and employers alike.
  • Backed by excellent interpersonal skills and a commitment to customer service that has been described as “second-to-none” by employers.
  • Repeatedly named “Employee of the Month” in recognition of excellent job performance and customer service.
  • Co-created staff development plan offering training opportunities to encourage growth and increase responsibility.
  • Assist employees with on-the-floor issues, from customer service to technical issues
  • Run monthly team development sessions that offer training to expand employee responsibilities, helping increase employee retention by 15%
  • Increased company sales (25%) over the past (3) months
  • Developed incentive schemes for employees to boost sales
  • Hire and trained 30 employees in two-and-half year
  • Exceptional ability to build rapports in an autonomous sales position
  • Designed plans to attract customers and increase profit and sales
President-CNA , 07/2012 to
Ascena Retail GroupEtna, OH,
  • Oversaw the daily operations of the business.
  • Performed office and management duties.
  • Performed hiring, firing, and managing of employees.
  • Managed marketing, bookkeeping, payroll, and advertising functions.
  • Studied the industry market and kept abreast of new trends.
  • Managed the operating expenses by taking accountability for forecasting, accruals and results.
  • Created and implemented processes or programs to ensure success.
  • Ability to manage multiple priorities at one time
  • Reviewed and approved expenses.
  • Manage and schedule personnel training for over 10 employees.
  • Run monthly team development sessions that offer training to expand employee responsibilities, helping increase employee retention by 15%
  • Assisted patients with essential activities required for daily living such as helping them with meals, transferring patients using assistive devices, bathing, grooming and dressing.
  • Experienced in administering injections and medication
  • Skilled at providing routine care in a home environment
  • Interpreting and executing care plan as instructed by doctors
  • Assisting with toileting, brushing, bathing, dressing, and other personal care
  • Giving prescribed medicines and whole body massages to elderly patients
  • Performing household chores and collecting medicines from the next door pharmacy.
  • Promoting good and hygienic environment by keeping the living area of patients clean and disinfected.
  • Transporting patients to clinics for follow up and further instructions.
  • Liaised with family members, medical team, and patients and all types of support to patients
  • Tracked appointment schedules and monitored residents progress
  • Ensured patients are in comfort, stable, and calm condition
  • Analyzed and modified level of care according to progress and regress of patients
  • Applied ointments and other prepared creams externally on patients for controlling skin infection
  • Prepared and served food to patients as directed by dietitians
  • Helps patients care for themselves by introducing and teaching assisted living techniques, such as using a cane or walker, using special utensils to eat, using special techniques and equipment for personal hygiene needs.
  • Helps family members care for the patient by introducing and teaching appropriate ways to lift, turn, and re-position the patient; putting the family in contact with resources for additional home care help; directing them to Medicare reimbursement approaches for hospital beds, portable toilets, canes, walkers, lift-chairs, wheelchairs, etc.
  • Maintains continuity of patient home care by documenting and communicating actions, irregularities, and continuing needs in the patient journal for the next caregiver.
  • Protects the home health care company by adhering to professional standards, home care policies and procedures, federal, state, and local requirements.
Assistant Store Manager, 01/2009 to 06/2012
Butte County Environmental HealthOroville, CA,
  • Responsible for helping in merchandising
  • Direct and delegate tasks to employees
  • Supervise staff demeanor when approaching customers
  • Train employees on safety, security, personal hygiene, and customer service
  • Prepare daily sales report and take stock
  • Draft and manage budget in procuring items for the store
  • Check items displayed on shelves for proper coding and expiry date
  • Make the display attractive to impress customers
  • Assist managers in drafting of purchase order and price negotiation with suppliers
  • Submit invoices and other documents to the accounts department for processing
  • Ensured the store is adequately stocked, well cleaned and organized.
  • Prepared shift routine for employees and ensured that the store has a sufficient staff
  • Coordinated with local newspapers and advertisement agencies for job advertising
  • Hired, fired and trained employees
  • Took regular inventory items in the store
  • Ordered stock and ensured customers do not return empty-handed
  • Reconciled cash, debit and credit receipts
  • Submitted daily reports on store operations to the store manager and assumed his role when he is away
  • Helped customer find products in the store
  • Always willing to spend extra time to complete assigned work.
  • Demonstrates understanding of, and effectively cooperates with subordinates and senior level management.
  • Guided and supervised the assigned team as per the company rules and regulations.
  • Monitored the timely performance of the employees in the workforce and motivated them to accomplish more.
  • Assigned duties/shifts to different employees as per their areas of expertise.
  • Conducted briefings and meetings before and after work sessions, which included praising individuals as well as clarifying various areas that they need to work on.
  • Maintained and documented work completed on a daily basis; presented the report to the management.
  • Planning and assigning work schedules and supervising employees
  • Conducting performance reviews and evaluating work progress
Stock, Supervisor and Assistant Manager, 2006 to 2009
Lehigh Valley Hospital & HealthPottsville, PA,
  • Customer service desk.
  • Customer complaints.
  • Floor-sets and opening/closing
  • Replenished floor stock and processed shipments to ensure product availability for customers.
  • Recommended merchandise based on customer needs.
  • Placed special orders and called other stores to find desired items.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Guided customers in choosing items that reflected personal style and shape.
  • Administered all point of sale opening and closing procedures.
  • Facilitated monthly and quarterly physical inventory counts.
  • Explained information about the quality, value and style of products to Influence customer buying decisions.
  • Cleaned and stocked shelves.
  • Sorted external merchandise.
  • Verified registers for accuracy.
  • Courteously greet customers and efficiently process transactions within busy, fast-paced retail environments.
  • Operate cash register, scanners and computers to itemize and total customer purchases; collect payments and make change for cash transactions; and balance drawer at the end of each shift.
  • Trained and educated the workforce regarding proper work completion and adherence to company standards.
  • Assigned duties/shifts to different employees as per their areas of expertise.
  • Coordinated with human resources department in hiring the appropriate individuals for the workforce and assisted in designing appropriate training programs.
  • Maintained and documented work completed on a daily basis; presented the report to the management.
Assembly and Molding, 2002 to 11/2006
Truck-LiteCity, STATE,
  • Posses extensive knowledge of various assembly line stations with working experience
  • Crimped, stripped, soldered and brazed wires according to specification.
  • Was also a supervisor over the molding department.
  • Facilitated monthly and quarterly physical inventory counts.
  • Replenished floor stock and processed shipments.
  • Inspected finished and unfinished parts on assembly lines to ensure the product was up to standard for both the company and the customer.
  • Has knowledge of various mechanical tools and their usage
  • Manipulated time for the job per process and scheduled the incurring processes accordingly and thus achieved remarkable time efficiency
  • Completed production targets within deadlines
  • Attended various quality control workshops
  • Ability to read and comprehend blueprints, schematics and wiring diagrams
  • Updated and created new processes.
  • Capability to perform repetitive tasks accurately and for longer durations
  • Strong attention to detailing that helps maintaining accuracy and detecting errors
  • Train new joined workers and provide them with instructions to perform their duties efficiently and safely
  • Analyze the machinery and processed products for any defects, errors, malfunctioning etc.
  • Supervise the work of assembly workers and make certain they perform their duties as per the required standards and confirming to safety regulations
  • Highly experienced in manufacturing assembly, soldering and hardware installation
  • Familiarity with working in electromechanical assembly production line
  • Ability to operate computers, use MS Word
  • Inspected, fitted and assembled parts and sub-assemblies, as per customer specifications.
  • Packed manufactured products and labeled them, appropriately, prior to shipment.
  • Conducted tests and quality inspections of assembled products and repaired them, if required.
  • Prepared and provided work-related documents, accurately and in a timely manner.
Janitor, 09/2000 to 2002
Jamestown Public SchoolsCity, STATE,
  • Used assorted equipment such as vacuum, floor washer and buffering machine to keep the floors shining.
  • Used chemicals to keep the environment sanitized while continuously adhering to safety precautions specified.
  • Maintained record of supplies inventory and ordered replacements as needed.
  • Responsible for securing hazardous materials, ensuring appropriate use of machinery, putting up signs for wet floors, and locking and unlocking buildings daily.
  • Maintained all cleaning solutions in accordance to OSHA requirements for hazardous chemical to ensure a safe and healthy environment for all workers
  • Provided carpet cleaning, vacuuming, floor care, trash removal and restroom cleaning
  • Removed all finger marks and smudges from vertical surfaces, including doors, door frames, around light switches, private entrance glass and partitions
  • Followed directions from supervisors to adhere to a rotation schedule of assigned quadrants, working with co-workers as a team
  • Strip, seal, finish, and polish floors.
  • Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.
  • Move heavy furniture, equipment, and supplies, either manually or by using hand trucks.
  • Remove snow from sidewalks, driveways, and parking areas, using snowplows, snow blowers, and snow shovels, and spread snow melting chemicals.
  • Ensured that rooms are well cleaned and properly set up.
  • Prepared cleaning solutions in their containers.
  • operated heavy-duty buffing machines to strip, polish and restore flooring
  • Reports all repairs required and safety and fire hazards to supervisor.
  • Performing the building security tasks of arming and disarming security system, locking and unlocking doors, checking windows, turning out lights, and serving as a watch person against vandalism.
CNA, 07/1998 to 09/2000
Manner Oak Skilled Nursing HomeCity, STATE,
  • Preserve patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing.
  • Commended for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care.
  • Provided nursing assistance to residents in a 120-bed long-term-care facility.
  • Assisted residents with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming.
  • Ensured the accurate, timely flow of information by maintaining thorough patient records and updating healthcare team on patients’ status.
  • Complied with HIPAA standards in all patient documentation and interactions.
  • Maintained homelike environment for the residents
  • Protected and promoted resident rights and assisted the person to maintain independence
  • Provided routine care to the patients
  • Reported to the senior doctors of the status of patient by spending maximum time in the room with the patient
  • Maintained the ward neat and clean
  • Provided nursing care in accordance with resident care policies and procedures
  • Ensured the safety and well-being of the residents is maintained
  • Assisted residents with bathing, dressing, hygiene, and grooming in accordance with established care plan
  • Given enemas to patient when needed
  • Measured and recorded patient's fluid intake and output
  • Managed supply inventory and supply requisitions
  • Provided medication reminders
  • Provided patient transportation to doctor appointments
Assembly Line, 06/1997 to 07/1998
Bush IndustriesCity, STATE,
  • Followed prints, technical specifications, and plan-o-grams and built appropriate furniture.
  • Fabricated, resized, glued and bolted fixtures and parts of furniture and assembled them.
  • Examined final product and ensured its conformance to technical specifications and customer requirements.
  • Utilized and maintained a variety of hand tools, power equipments and other related materials.
  • Performed pre-assembly quality checks on all parts of furniture and reported faulty parts.
  • Positioned, glued, fastened and assembled all components and fixtures of furniture.
  • Examined assembled furniture product to ensure conformance to quality standards.
  • Packaged, tagged and documented all furniture items, as directed.
  • Operated and maintained hand tools, power equipments, drill machines and measuring devices.
  • Able to read blueprints/drawings to insure quality control.
  • Trained employees in material handling procedures.
  • Pulled parts and prepared kits for orders monthly.
  • Praised for consistently meeting all assembly quotas.
  • Selected as Crew Lead in absence of manager.
  • Managed assembly of over products, consistently meeting deadlines.
  • Met all production/quality control quotas, on a daily basis.
  • Consulted with department manager to forecast weekly production quotas.
  • Performed visual inspection of assembly parts to maintain quality control.
  • Followed company policies and regulations related to safety and environmental issues.
  • Cleaned and organized workplace and removed trash from assembly area, as directed.
High School Diploma: BUSSINESS , Expected in 1997
Jamestown High School - Jamestown, NY
  • Attention to Detail
  • Backstock Management
  • Buying
  • Cash Accountability
  • Cash Handling
  • Cash Management
  • Cash Registers
  • Cashiering
  • Check Approval
  • Check Processing
  • Close Outs
  • Communication
  • Competitive Analysis
  • Coupons
  • Credit
  • Credit Approval
  • Credit Cards
  • Credit Management
  • Customer Complaints
  • Customer First Mindset
  • Customer Focus
  • Customer Relations
  • Customer Service
  • Customer Satisfaction
  • Demonstrate Products
  • Lotto Machines
  • Lotto Games
  • Store management
  • Supervising
  • Training
  • Administrative functions
  • Receiving
  • Scheduling
  • Selling
  • Shipping
  • Stock work

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Resume Strength

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Resume Overview

School Attended
  • Jamestown High School
Job Titles Held:
  • President-CNA
  • Assistant Store Manager
  • Stock, Supervisor and Assistant Manager
  • Assembly and Molding
  • Janitor
  • CNA
  • Assembly Line
  • High School Diploma

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