Dynamic and visionary hospitality executive with over 20 years of solid executive management experience. Driven and highly focused on sales, marketing and branding leadership. Successful management of all aspects of operations in high-volume, multi-unit, F & B business projects including budgeting and administration. Offering outstanding leadership with strong presentation, communication and team management skills.
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Parent company of several hospitality brands located throughout the greater Los Angeles, California area. Responsible for all facets of operations including concept development, brand identity, site selection, lease negotiation, legal, architectural design, planning, permitting, licensing, build-out, hiring, training, launch and continuing management of day to day operations.
Revolver Video Bar & Nightclub - West Hollywood, CA
Successfully relaunched an iconic West Hollywood nightclub including the hands-on of a $1 million plus renovation and re-branding of a 2,000 sq ft property designed to specifically target an affluent, high profile customer base. In just over 3 years sales had grown to over $1250 per square foot and have created a dynamic, fast-paced, ever changing environment that required quick on your feet decision making and a strong ability to multi-task. Accountable for all areas of business operations from macro to micro and focused to achieve long term profitability through proper product mix and overall customer satisfaction. Created new revenue streams through strategic partnerships with complimentary brands such as Uber Car Service that offered value added services to our core demographic. Managed a team of 25 hospitality professionals including hiring, training and continued mentoring with a better than 90% employee retention rate. Brand was acquired by investors in November 2014.
Kokomo Cafe & Eat Well Coffee Shops - Los Angeles, CA
Acquired 2 established restaurants and spearheaded $2 million in group up renovations, re-branding and re-training that resulted in a 110% increase in revenue over the following 2 years. Managed 75 employees across eventually 4 locations with annual sales topping $7 million. Determined staffing requirements and facilitated the interview and training process. Tracked and evaluated staff performance and reviewed and approved all promotions and discipline actions. Analyzed restaurant requirements, created a business plan and drove strategy development. Utilized past food service sales experience to decrease company food cost by 8% through negotiating several key account and prime vendor agreements with suppliers. Researched market competitors and industry trends to identify potential new products and services. Restaurant brands acquired by the Hospitality Collective in March 2014.
Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency. Scheduled and directed staff in daily work assignments to maximize productivity. Efficiently resolved problems or concerns to the satisfaction of all involved parties. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Optimized profits by controlling food, beverage and labor costs on a daily basis. Collaborated with the Executive Chef to analyze and approve all food and beverage selections. Initiated negotiations regarding vendor contracts and kept updated records of contracts. Managed accounts payable, accounts receivable and payroll.
Prepared monthly commission reports for 10+ sales representatives. Developed promotional programs to optimize revenue levels. Retained and ensured proper handling and care of 150 existing client accounts. Received company Employee Performance Award after maintaining record sales achievement of 20% growth five months in a row. Awarded "Rookie of the Year" in 1995. Company brand specialist for MidWest Imports Inc. a gourmet products line carried by Leone Food Service Corp. Completed Tyson Foods management training program in Yellow Springs, AR. Leone was acquired by Alliant Foodservice in 1998.
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