Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Forward-thinking, detail-oriented, dedicated Senior Executive with proven record of accomplishment in Trade Finance during 30 year career. Strategic problem solver, change manager and visionary executive with success implementing plans to meet current and future needs. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

  • Consulting
  • Program oversight
  • Revenue Growth
  • Financial Leadership
  • Multitasking abilities
  • Customer service
  • Strategic Planning
  • Financial administration
  • Business planning
  • Negotiation
  • Marketing Expertise
  • Business administration
  • Detail-oriented
  • Business Development
Work History
08/2007 to Current PRESIDENT/CEO United Way Of America | New Bedford, MA,
  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Generated 300% increase in client accounts over three year period through implementation of effective market strategies across all major search engine platforms.
  • Conducted research on emerging trends within industry and capitalized on finds to develop new products, services and strategies.
  • Increased business profits 200% by streamlining processes and trimming unnecessary positions.
  • Facilitated over $2,000,000 in annual business for ten + years.
  • Prepare/performed Audit.
  • Perform all aspect of business from A to Z including but not limited to Payroll, hiring, evaluating, firing, purchasing inventory, day to day operation, weekly meetings, cost cutting measures, training new employees, managing 401K plan, oversee HR department, handing A/R & A/P, future planing, write policy & procedures for the clients, visiting/advising clients, introducing new products and latest requirements for the business deveploment, develop clients relationship with Banks, oversee quarterly taxes and much more.
08/1990 to 06/2007 Head of Trade Finance T.C. Ziraat Bankasi | City, STATE,
  • Met deadlines by proactively managing individual and team tasks.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring/termination processes, coaching employees on company protocol.
  • Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
  • Assessed employee performance and developed improvement plans.
  • Resolved escalated customer issues and boosted retention rates by 80%.
  • Recruited, interviewed, hired and trained employees and implemented mentoring program to promote positive feedback and engagement.
  • Managed Letter of Credit Department including;
  • Export Department; Advised, Checked, approved, resolved discrepancies of export documents, Contacted domestic and overseas clients, approved payments, etc.
  • Import Department; Issued L/C, prepared/examined documents, Amendments, payments, etc.
  • Collections Department; facilitated payment process, resolved any issues in accordances with the terms and conditions of collection.
  • Bank to Bank Reimbursements; Approved/adjusted payments as per bank to bank reimbursement requirements. Member of Bank to Bank Reimbursement Committee for over five years representing T.C. Ziraat Bankasi.
  • Standby Letter of Credit Depart; Issued/approved SBLC, oversaw claim made against SBLC, facilitated payment, resolved issues, etc.
  • Bankers Acceptance Department; oversaw documents requirement, payments, interest adjustment, etc.
  • Oversaw and successfully implemented Y2K program and procedures.
  • Cost cutting measures taken to improve bottom line profit for the L/C Department.
  • Upgraded and implemented new software programe for L/C Department successfully.
  • Performed Account Officer duties for marketing Bank products and services by visiting domestic and overseas clients for over three years.
  • Arranged/Attended Weekly/Monthly management meetings.
  • Upgraded old filing systems with new advanced computerized system.
  • Successfully managed Trade Finance Department for over 17 years.
05/1986 to 04/1990 Manager, Trade Finance Department Zedash Enterprises | City, STATE,
  • Cross-trained existing employees to maximize team agility and performance.
  • Increased operational efficiency by developing improved filing systems for confidential client records and reports.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted with month-end closing processes and verified journal entries.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Oversaw Company's Letter of Credit Department by preparing export documents, assisted in issuing Import Letter of Credit, credited Bankers Acceptance documents, effecting payments, etc.
  • Trained new employees in specific job requirements.
02/1984 to 05/1986 Assisting Supervisor Chase Manhattan Bank | City, STATE,
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Worked with management team to implement proper division of responsibilities.
  • Audited and documented all processes and procedures for new accounts department.
  • Monitored workshop work flow for 20 employees.
  • Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
  • Worked in Import Letter of Credit Department, oversaw Import Letter of Credit, Amendments, Documents examining, Payments, etc.
Expected in 03/1985 | Letter of Credit Program New York University, New York, NY GPA:
Expected in 03/1984 Master of Arts | Business Economics University of Punjab, Lahore, Pakistan, GPA:

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School Attended

  • New York University
  • University of Punjab

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  • Master of Arts

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