president and owner resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Enthusiastic Business Owner/Administrative Officer with 30 years of experience planning, leading and improving activities to support successful business operations. Strategic in developing policies, managing staff and leading by example. Focused on motivating staff and worClaire with diverse personality types to drive improvements.

  • Team Oversight
  • Scheduling
  • Partnership development
  • Operations management
  • Business administration
  • Coaching and mentoring
  • Verbal and written communication
  • Financial Management
  • Staff Management
  • Profit and Loss
  • Human Resource Management
  • Relationship building
Work History
President and Owner, 9/4/12 to Current
Cam ServicesClovis, CA,
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Recruited, hired and trained initial personnel, worClaire to establish key internal functions and outline scope of positions for new organization.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Input income and expense details into Quickbooks to track business finances and address variances.
  • Applied human resources expertise to optimize hiring, training and performance.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
  • Established annual reviews with raises to improve job performance, morale and advancement within the company
  • Submit weekly payroll
  • Create and submit monthly invoices and statements
Administrative Officer, 05/2002 to Current
Cargotec SolutionsPlainfield, IN,
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Interpreted management directives to define and document administrative staff processes.
  • Managed files and records for clients and adhered to safety procedures
  • Oversaw office inventory activities, including ordering and requisitions, stocClaire and shipment receiving.
  • Assessed personnel performance and assisted in implementing incentives
  • Maintained accurate, current and compliant financial records by monitoring and addressing variances.
  • Scheduled meetings and organized materials and prepared rooms.
  • Produced highly accurate internal and external letters and memoranda.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Created monthly invoices and statements
  • Submitted biweekly payroll
Administration Officer, 01/2006 to 12/2019
Westgate ResortsKissimmee, FL,
  • Provided administrative support, including processing purchase orders, service contracts and financial reports.
  • Supported timely and accurate administrative task completion.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Produced detailed reports using Quickbooks
  • Managed all transactions and tasks regarding petty cash and purchase orders.
  • Maintained accurate, current and compliant financial records by monitoring and addressing variances.
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel as point of contact for office.
  • Supported HR functions, including new hire orientation and equipment allocation.
  • Established positive worClaire relationships with colleagues, manager and customers through regular communication and effective anticipation of needs.
  • Drafted and distributed invoices for payments to numerous clients.
  • Managed daily payment processing in Quickbooks and drafted financial documents.
Restaurant General Manager, 05/1991 to 05/2002
Kentucky Fried ChickenCity, STATE,
  • Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
  • Verified accurate records and sufficient supplies by conducting weekly inventories of food, beverages, glassware and other materials.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Set schedules for staff by planning and designating shifts and hours.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Recruited top-notch employees for customer service and Shift Leader positions.
  • Organized and oversaw food service training to educate employees on various tasks.
  • Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.
  • Maintained safe worClaire and guest environment to reduce risk of injury and accidents.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained and supervised staff.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Training Through A Cosmetology School: Nail Technician, Expected in 05/2021 to Laural Business Institute - Uniontown, PA,
Certificate: Medical Secretarial, Expected in 05/1992 to Greene County Vocational Technical School - Waynesburg, PA,
High School Diploma: , Expected in 05/1989 to Waynesburg Central High School - Waynesburg, PA

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Resume Overview

School Attended

  • Laural Business Institute
  • Greene County Vocational Technical School
  • Waynesburg Central High School

Job Titles Held:

  • President and Owner
  • Administrative Officer
  • Administration Officer
  • Restaurant General Manager


  • Training Through A Cosmetology School
  • Certificate
  • High School Diploma

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