President And Ceo From 1990 To Present resume example with 20+ years of experience
I joined the family business after high school. Claire Printing is Denver's oldest family-owned continuously operating printing company. Although it has a long history, Claire remains one of the region's most technologically advanced printing companies in Colorado. Founded by Thomas C. Claire in 1891 on Larimer Street, the company was a letterpress shop specializing in stationery, forms and newspaper publishing. After 50 years in lower downtown Denver, the company moved to Stout Street in 1941 and then to the Golden Triangle in 1981. Through five generations of Claire family management we have been successful by putting our customer first. Leading the way in Denver printing, Claire's workflow is entirely digital. We are proud to say we are a founding Green Member of the Printing and Imaging Mountain States, which verifies environmentally friendly practices. We will always strive to exceed our customer expectations while being the best corporate citizen we can be.
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- Developed and implemented new strategies and policies in collaboration with our management team to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership where customers comes first.
- Interviewed, supervised and motivated all staff members to achieve optimal productivity and to improve quality of each job they print.
- Directed technological improvements, using research in printing to improve our production and serve our customers.
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
- Coached employees in successful printing methods and encouraged personal growth in employees to improve their skills.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies for job quality and meeting needs of our customers.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and strategies to serve our clients.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Represented Industry: Conceptualized, created and developed innovative advertising and promotional materials for members. Led campaign to direct students into graphic arts field. Founding member of Green Member Verification Program. Worked with printers to bring green standards into our field.
- Worked with governor to improve printing environmental standards.
- Lobbied at state level to improve printing practices.
- Presented at several conferences encouraging best practices in our industry.
- Worked with other owners of printing companies to bring technology effectively into our field.
- Served as primary point of contact with government agencies like RTD and with project awarded from proposals including Douglas County and National Jewish Hospital
- Supervised as point man in all quality issues. In charge of being certain all proposal guidelines were met and exceeded government organization's expectations
- Served as Project Manager. Head of team of customer service technicians and prepress. Managed all points of client projects including budget assessment, team selection, timeline development, proofing cycle and vendor relationships
- Represented the Printing Industry for the midwest states. This cooperative board functions to seek cooperation and joint partnerships with labor.
- Provided recommendations to board of directors on group's effectiveness, actions and future plans.
- Lobbied in Washington,D.C. representing printing issues for all 50 states.
- Presented at numerous conferences.
- Professional development completed in management.
- Completed 19 different courses on printing management and printing leadership skills to help me grow professional in my field.
- Served on "Think Tank" to help our industry with environmental issues and with technology.
- Continuing education in Printing and in Management
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Resume Overview
School Attended
- PIA Training
- Jones Real Estate College
- Metropolitan State College
Job Titles Held:
- President and CEO From 1990 to Present
- Chairman of the Board
- Client Relations Specialist
- Printing Industries of America National Board Memb
Degrees
- PIA Printing Management Seminar Training
- Real Estate Broker’s Licence Prep –
- BS
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