President And Ceo resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Business Management, Development & Sales Operations with nearly 21 years of experience in IC fabrication equipment and Flat Panel display. High-level understanding of semiconductor process equipment market (Plasma Etching, Deposition, Clean, Strip) and Flat Panel Display.(LCD, OLED, TCRT). Problem- solving skills with an in-depth understanding of business management, pre/post sales operation processes, order fulfillment, equipment configuration, volume purchase deals, sales forecast, analysis. Dedicated, analytic, assertive and enthusiastic. Extensive knowledge of process optimization and hard work ethic.

  • Sales Forecast (CRM) management
  • Account Management, Business Management & Development, Operations
  • Volume deal & special deal management
  • Pricing & costing 
  • Standard and non-standard equipment configuration (SAP)
  • Business and operations plan
  • Order fulfillment
  • Equipment build cycle milestone management (forecast to ship)
  • Equipment & performance specification response
  • Various levels of customer and internal meeting arrangements
  • Technical liason
  • Sales & Marketing support
Education and Training
Expected in May 1992
Bachelor of Science: Engineering Science
University of California - Berkeley, CA
Expected in
Engineering Science:
- ,
Fluent in English and Korean
11/2016 to 08/2018
President and CEO Passionhr Fort Knox, KY,
  • e-commerce online retail business.
04/2004 to 10/2016
Sr. Sales Operations Manager & Business Management Monolithic Power Systems Chicago, IL,
  • Successfully managed etch equipment business (book/ship forecast $300~500M per year - SK hynix account alone, Samsung/hynix/Korea local account $100 -200M from 2004 to 2007)
  • Work with account team to develop and implement sales & marketing plans to define account strategies & engaged in various business development support  activities
  • Maintained and executed volume purchase deal
  • Generated strategic business and operations proposals
  • Managed standard/ non-standard equipment configurations 
  • Facilitated legal document reviews and established alignments with legal teams (evaluation agreement, purchase contracts)
  • Conducted equipment & process specification reviews and generated responses to customers
  • Oversaw entire Order fulfilment process - demand forecast, P.O booking,  sales order, build cycle milestone, configuration review & freeze, delivery improvement, shipping coordination & follow up, acceptance      
  • Arranged and conducted various types of customer meetings - high level, working level, factory tour & source inspection
  • Provided quarterly operations improvement plan to improve KPI
  • Carried out alignment with upper management, account sales, finance and factory teams on business deals, forecast, various commercial deal approval, operational issues
  • Performed liaison between account sales and product group/factory operations
  • Escalated account & technical issues impacting businesses 
04/2002 to 01/2004
Sr. Field Applications Engineer Monolithic Power Systems Los Angeles, CA,
  • Led first level technical support for sales and marketing
  • Performed display demonstrations for various groups and customers
  • Generated specifications for OLED (Organic Light Emitting Diode) controller and panels
  • Provided engineering support for designing and building OLED prototype/modules into products
  • Performed system level engineering of interfaces to driver IC's, FPGA/CPLD, Micro Controller, OLED panels, power supplies, and PCB interconnects
  • Assisted design and development of demonstration vehicles-2.16/2.5 inch display evaluation kit, Interface board for Digital Still Camera/Personal video recorder and OLED serial interface software
  • Performed display characterizations
  • Conducted competitive analysis
  • Provided feedback and voice of customers to business unit
  • Successfully built applications lab for evaluating OLED/LCD panels.
12/2000 to 01/2002
Sr. Field Applications Engineer Formfactor, Inc. Livermore, CA,
  • Carried out technical support to customer prospects for Thin Cathode Ray Tube prototype products
  • Interfaced with product development teams and engineering groups for new product rollout
  • Generated specification for designing and building Thin CRT prototype/modules into products
  • Participated product strategy meetings to provide technical and application input to upper management
  • Provided market/competitive analysis and product presentations
  • Generated technical publications and applications notes for technical symposiums and conferences
  • Performed Display demonstrations for internal and external audiences.
  • Conducted Display characterization on Thin CRT with FED, LCD, OLED, Plasma displays.
07/2000 to 10/2000
Sr. Product Marketing Engineer Cree Inc. Morgan Hill, CA,
  • Implemented Beta evaluation tools and Continuous Improvement Program (CIP) kits to account sales
  • Conducted Market analysis of Metal Etch
  • Provided Product roadmap rollouts to account sales
  • Proliferated new products to the account sales
  • Generated Marketing materials
11/1997 to 07/2000
Regional Etch Marketing Engineer Clari Raleigh, NC,
  • Managed booking/shipment/revenue forecast in Korea region etch business (Samsung, Hynix, Korea local memory FAB ),  pre-sales and post-sales activities and account management
  • Maintained target gross margins and business volume about $140-180M per year in Etch business (Conductor & Dielectric)
  • Carried out as a technical liaison between account sales and factory
  • Generated responses to process/hardware specifications
  • Successfully executed equipment slotting and standard/non-standard configuration process in timely manager within milestone process
  • Performed equipment demonstrations and source inspection
  • Generated quotations, negotiations and setting effective, profitable yet competitive pricing /gross margin on each tool
01/1997 to 11/1997
Product Marketing Engineer Ucla Health Woodland Hills, CA,
  • Implemented APCVD (atmospheric pressure chemical vapour deposition) systems
  • Proliferated  Continuous Product Improvement Program (CPIP) kits to the customers.
  • Generated product specifications, technical notes, and marketing materials to regional marketing/sales teams
  • Provided product strategies and product positions to promote CPIP program
  • Established target pricing on APCVD product lines and delivered updated technical information to regional marketing sales teams periodically
  • Interfaced with regional marketing/sales teams and factory teams to promote APCVD product lines and resolve technical issues
04/1996 to 01/1997
Product Support Engineer Avineon, Inc. Traverse City, MI,
  • Provided technical support for all installed base flat panel process systems in the region.
  • Assisted equipment demonstrations to customers by working with engineers to provide optimal process conditions and optimal tool performance
  • Carried out smooth communications tween factory and regional sales
  • Generated documentation of the products and technical notes
  • Assisted presales and post-sales activities
09/1995 to 04/1996
Assistant Accounting Manager Inkel / Sherwood Corporation City, STATE,
  • P&L statement, general ledger, purchase journal, financial statement
  • Inventory management, payrolls and loan processing
  • Audit support
08/2018 to Current
Director of Business Development Reno Sub-systems Inc City, STATE,
  • Successfully created and managed $1M business on RF match and Flow product
  • Forecast management & factory alignment
  • Generated strategic business plan
  • Oversaw entire business management and installation support
  • Managed standard and non standard product portfolio
  • Maintained business 
  • Generated quote
  • Facilitation of meetings 
  • Customer meeting arrangement
  • Marketing and business development 
  • SAP
  • CRM
  • SFA
  • Excel & pivot table
  • Powerpoint & word

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Resume Overview

School Attended

  • University of California

Job Titles Held:

  • President and CEO
  • Sr. Sales Operations Manager & Business Management
  • Sr. Field Applications Engineer
  • Sr. Field Applications Engineer
  • Sr. Product Marketing Engineer
  • Regional Etch Marketing Engineer
  • Product Marketing Engineer
  • Product Support Engineer
  • Assistant Accounting Manager
  • Director of Business Development


  • Bachelor of Science
  • Engineering Science

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