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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Versatile business leader bringing thirteen years of experience as accomplished President. Strategic problem solver, change manager and visionary executive with success implementing plans to meet current and future needs. Key expertise in home improvement and service industry.

Skills
  • Leadership and People Development
  • Annual Planning
  • Policy Development
  • Investor Relations
  • Regulatory Compliance
  • Integrity and Transparency
  • Stakeholder Management
  • Human Resources Oversight
  • Marketing and Advertising
  • Talent Recruitment
  • Capital Expenditure Planning
  • Sales Growth
  • Process Improvement
  • Contract Negotiation
  • Goal Setting
  • Community Outreach
Work History
01/2009 to Current
President Amita Health Rockford, IL,
  • Responsible for $2.2 million annual sales.
  • Expanded operational bases and increased revenues by developing and integrating business plans. Initiated, developed and direct administrative operations providing quality assurance and prepare financial reporting.
  • Active in all day-to-day activities operating a small business including finance, information technology, legal, and human resources.
  • Exercises a high degree of time management, judgment, and tact in handling issues of sensitive nature.
  • Completed workplace safety and hazard inspections.
  • Inspected work practices and procedures for compliance with company and federal regulations.
  • Instructed employees on OSHA standards.
  • Offered staff coaching on observed at-risk work habits to minimize accidents and increase workplace safety.
  • Analyzed onsite incidents and instituted precautionary measures to reduce the risk and severity of workplace injuries.
  • Gathered information, prepared reports, and drafted correspondence related to cases.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Proficient in new hire procedures, training, and orientation.
    Oversees all staffing, recruiting, hiring, promotions, and salary management.
  • Collaborated with senior management and performed helpful tasks, including benefits analysis, corrective action planning, and big-picture data capturing.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Conducted company-wide town hall meetings to convey updates.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Enhanced staff knowledge and awareness on drug abuse and prevention programs.
  • Led decision-making and implementation of HR policies, procedures, programs, and functions.
10/2006 to 05/2015
Village Board Trustee Cleveland Clinic Amherst, OH,
  • Strategic Planning Development of New Water Tower project. Committee chair for Emergency Warning system upgrade and replacement.
  • Presented projects and community updates regarding Village Ordinances. Knowledge of civil administration regulations, building codes, OSHA requirements, open meetings procedures, and reporting of standing committees.
  • Supported human resources operations, including hiring, training, disciplinary action, and termination in compliance with legal guidelines and requirements.
  • Established clear and consistent policies and procedures.
  • Built relationships with customers and community to establish long-term business growth.
  • Worked diligently to resolve unique and recurring complaints
01/1996 to 12/2007
Physical Therapist Assistant Carle Therapy Service City, STATE,
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Documented each patient case with updates in computer system.
  • Assisted seven Physical Therapists to initiate different patient care plans in outpatient settings.
  • Communicated with physicians to provide updates on patient care.
  • Scheduled patient appointments to meet treatment requirements and provide quality care.
  • Answered questions from patients via email, phone, and in person.
  • Taught patients how to live within limits of capabilities and celebrated successes.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Maintained energy and enthusiasm in a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Supervision of six physical therapy students (CI)
Education
Expected in 12/2021
Bachelor of Science: Healthcare Management
Methodist College - Peoria, IL
GPA:
  • Provost List Spring 2019
  • Awarded Methodist College BSHS Scholarship
Expected in 05/1993
Associate of Science Degree: Physical Therapist Assistant
Illinois Central College - East Peoria, IL
GPA:

Graduate from Illinois Central College, a Commission on Accreditation in Physical Therapy Education, accredited physical therapist assistant education program and passed a state-administered national exam to obtain licensure.

Affiliations
  • Lions Club
  • AAHAM
Certifications
  • Certified IDA Door Dealer, 2009

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Resume Overview

School Attended

  • Methodist College
  • Illinois Central College

Job Titles Held:

  • President
  • Village Board Trustee
  • Physical Therapist Assistant

Degrees

  • Bachelor of Science
  • Associate of Science Degree

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