president resume example with 15+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Customer-oriented and strategic-thinking professional with over 10 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, implementing pricing models and turnaround management.

  • Board Collaboration
  • Partnership Development
  • Leadership Team Building
  • Financial Planning
  • Talent Recruitment
  • Creating and Delivering Presentations
  • Executive Performance Management
  • Capital and Resource Management
  • Organizational Leadership
  • Company Representation
  • Regulatory Compliance
  • Operational Analysis
  • Integrity and Transparency
  • Annual Planning
  • Relationship and Team Building
  • Profit and Loss Management
  • Industry Expertise
  • Board Oversight
  • Effective Communicator and Public Speaker
  • Complex Problem Solving
  • Judgement and Decision Making
  • Business Development
  • Executive Leadership
  • Investor Relations
  • Financial Management
  • Employee Motivation and Performance
  • Budget Planning
  • Strategic Planning and Execution
  • Revenue Growth
  • Staff Training
  • Account Management
  • Financial Leadership
  • Operations Oversight
  • Contract Negotiation
  • Revenue Generation
  • Process Improvement
  • Marketing Expertise
  • Product Development
  • Cost Reduction
  • Brand Management
  • Event Planning
  • Sales and Marketing
  • Contract Administration
01/2020 to 03/2023 President Kaiser Transport | KY, State,
  • Coordinated work across departments to keep teams on track with company goals.
  • Cultivated and maintained positive working relationships with employees, executives and other stakeholders.
  • Determined performance goals and offered tactics for achieving milestones.
  • Analyzed financial statements and forecasts to improve programs, performance and policies.
  • Developed and executed strategic business plan to attain assigned metrics.
  • Managed and oversaw leadership team to meet established KPIs and achieve objectives and key results.
  • Built talent pipeline to support business growth and enduring success.
  • Oversaw new market exploration, product development and overseas production possibilities for business expansion objectives.
  • Delivered speeches and attended industry conferences to promote company image and engage with buyers.
  • Researched underlying issues, regulatory compliance status and processes to resolve complex business issues and recommend strategic corrective actions.
  • Roadmapped plans to outline benefits and address potential constraints prior to resource commitment.
  • Diminished regulatory risks by strict adherence to insurance and safety regulations.
  • Completed quarterly reports to include findings via conducting site visits and subsequent report generation.
  • Devised utilities needed to streamline and strengthen operations, driving substantial improvement to KPIs.
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
  • Hired, trained and mentored 30 staff members to maximize productivity.
  • Signed and approved budgets for new funding and program initiatives.
  • Oversaw corrective action plans to remedy structural, organizational and departmental issues.
  • Executed on-time, under-budget project management to adhere to project road map.
  • Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
  • Implemented strategic offerings to enhance company's suite of products and services.
  • Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging [Industry] trends.
  • Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
  • Promoted brand awareness by increasing market penetration across [Type] markets.
  • Hired, trained and mentored sales and marketing staff dedicated to employing Google AdWords, Google Analytics and other SEO techniques and metrics sources.
  • Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
  • Increased company revenue by $120,000.00
  • within first year.
  • Brought in more than $25,000.00 in new business each quarter.
06/2009 to 06/2019 Secretary Francisan Health | Monticello, IN,
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Maintained organized filing system of paper and electronic documents.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Sent and distributed mail and parcels.
  • Greeted visitors and directed to appropriate location or person.
  • Ordered office supplies to purchase items and maintain appropriate levels.
  • Scheduled meetings and sent invitations specifying time and location.
  • Assisted with accounts receivable and accounts payable functions.
  • Created and updated spreadsheets to track and report data.
  • Processed documents and materials for dissemination to appropriate parties.
  • Managed multiple calendars and contacts using computer software.
  • Anticipated leadership needs by preparing or gathering records, reports and correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Composed and distributed reports, routine correspondence and meeting notes with job-related software.
  • Managed staff calendars and coordinated travel, meeting and hotel accommodations.
  • Produced and distributed memos, newsletters and other forms of communication.
09/2001 to 06/2003 Director of Operations Onpoint Group | Richmond, VA,
  • Established operational guidelines and identified opportunities for improvement.
  • Worked with management team to develop operational goals aligned with business strategy.
  • Set goals and expectations for direct reports using performance review process, holding staff accountable.
  • Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
  • Analyzed data across variety of sources to identify trends, patterns and areas of opportunity.
  • Communicated clear and consistent messages regarding departmental goals to produce desired results.
  • Developed and maintained client relationships to grow business and improve account retention.
  • Assessed reports and adjusted workflows to realign with targets.
  • Enhanced customer service and satisfaction through policy and procedural changes.
  • Contributed to organizational strategic direction to improve products and services.
  • Oversaw personnel by commending or initiating promotions, transfers and disciplinary measures.
  • Reviewed site and department performance to improve quality of services and comply with regulatory requirements.
  • Recognized employees for demonstrating excellent service resulting in increased company morale.
  • Organized and oversaw work schedules of departmental managers.
  • Planned delivery routing, team workflows and promotional initiatives.
  • Promoted products, increasing customer base and market share.
06/1996 to 06/1997 Dishes Washer Stocker Cleaning Crew Golden Corral Buffet And Grill | City, STATE,
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
  • Swept, mopped and sanitized wooden and tile floors.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Spot-cleaned glass surfaces and windows with cleaning solutions.
  • Reduced cleaning time significantly while maintaining company quality standards.
  • Dusted ceiling fans and air vents to eliminate dirt buildup.
  • Measured and mixed detergents with water for use in commercial cleaning.
  • Labeled and properly stored chemicals, equipment and cleaning products.
  • Created inventory checklists and stocked housekeeping carts.
  • Reported damaged and broken furniture, upholstery and fixtures to supervisors.
Education and Training
Expected in 09/2009 to to Associate of Science | Children's And Adolescent Literature University of North Georgia, Dahlonega, GA GPA:
Expected in 09/2009 to to Associate of Science | Criminalistic And Criminal Science University of North Georgia, Dahlonega, GA GPA:
Expected in 08/2005 to to Bachelor of Science | Supervisor of Operation GPA Golf Course Florida State College At Jacksonville, Jacksonville, FL GPA:

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Resume Overview

School Attended

  • University of North Georgia
  • University of North Georgia
  • Florida State College At Jacksonville

Job Titles Held:

  • President
  • Secretary
  • Director of Operations
  • Dishes Washer Stocker Cleaning Crew


  • Associate of Science
  • Associate of Science
  • Bachelor of Science

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