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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Executive Profile
- Dependable - Work well independently or as a cooperative team member - Exceptional verbal and written communication skills - Quick learner - Personable and professional in appearance - Extensive insurance sales and managerial experience - Skilled at designing and implementing operational workflows - Keen eye for finding operational efficiencies - Advanced practical knowledge of risk management principles and implementation - Three advanced-level insurance designations - Well-versed in insurance computer software, hardware, and networks - In-depth knowledge of Applied Systems software, including administration
Skill Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Core Accomplishments
  • 5/95 B. A. in Interdisciplinary Natural Sciences - Chemistry Concentration. Minor in Biological Sciences. Graduated with Honors
  • 5/91 Biological Science - Honors Program
  • Florida Undergraduate Academic Scholarship - 1990-95
  • Florida State University Scholarship - 1990-91
  • Dean's List - University of South Florida - 1993
  • Golden Key National Honor Society
  • 10 Years - Certified Insurance Counselor
  • 5 Years - Certified Insurance Counselor
  • President's List - Polk Community College - 1991-92
Professional Experience
07/2013 to Current
President Midwest Veterinary Supply Lakeville, MN,
Insurance sales and service. Specialized primarily in Property and Casualty insurance sales to middle-market and high-net-worth Personal Lines clients, middle-market Commercial Lines risks, as well as Ocean Marine (primarily Yachts and Marine Artisan Contractors) risks. Expertise in insurance needs analysis and risk management. Advanced knowledge of policy forms and available endorsements. Focus on exemplary service, knowledge, and professionalism to maximize, goodwill, and customer satisfaction. Handled all agency and agency-company issues, practices, workflows, and technology. Designed and implemented systems and workflows for accurate, efficient operations of the agency on a day-to-day basis. Knowledge of Agency Best Practices and how to implement them with the goal to maximize performance and minimize E&O exposure. Handled all information technology administration and agency website design including integration of agency quoting software into website via use of secure HTTP webform. Quoted or cited in numerous online and written publications regarding insurance.
02/1998 to 07/2013
Vice President Finn Partners Boston, MA,
Insurance sales and service. Extremely well-rounded and well-versed in most lines of Property and Casualty insurance. Property and Casualty insurance sales to middle-market and high-net-worth Personal Lines clients; Trucking (local to long-haul); Small Business, including Garage exposures; Small Contractors; Builders' Risk; Ocean Marine - Yachts and Marine Artisan Contractors; Professional Liability; as well as many other areas. Expertise in insurance needs analysis and risk management. Advanced knowledge of policy forms and available endorsements. Extensive practical knowledge of Florida carrier underwriting requirements and rating mechanisms. Maintained high retention based on exemplary service, knowledge, and professionalism. Provided guidance for other producers regarding agency and agency-company issues, practices, workflows, and technology. Handled agency relationships with all markets. Designed and implemented systems and workflows for paperless operation well ahead of most in the industry (August 2001). Designed and implemented efficient workflows that enabled hybrid producer/CSRs to operate on a level with high-performing Best Practices agencies and realized a 54.2% profit margin.
08/1997 to 02/1998
Branch Service Manager Enterprise Bancorp Inc Dracut, MA,
Financial products sales and collections. Monitored sales and collections goals and ensured those were met. Reviewed financial documents for accuracy and ensured all were compliant. Negotiated and carried out repossessions on delinquent accounts. Represented company in small-claims and bankruptcy court hearings and negotiated settlements.
05/1996 to 08/1997
Pharmacy Technician Comprehensive Pharmacy Services Morgantown, WV,
Filled prescriptions and checked them for accuracy. Ensured that all drugs were properly stocked. Consistently one of the quickest, most accurate technicians in the company. Exceeded established filling goals by 90 prescriptions per hour. Authored article for pharmacist newsletter regarding cytochrome P450 and its role in drug interactions.
01/1996 to 12/1996
Pharmacy Technician Comprehensive Pharmacy Services Warm Springs, MT,
Filled prescriptions and checked them for accuracy. Ensured that all drugs were properly stocked. Rang up customers and assisted them with questions or issues they had.
02/1993 to 11/1996
Sales Associate Ace Cash Express Inc Baltimore, MD,
Customer sales and service. Sales and service functions included linking product benefits to customer needs while balancing personal and unit goals. Employment highlights included President's Club, Top 10 Percent, Department Lead, and first sales associate in Southeastern Division to be MECP-certified as an installer.
Education
Expected in
B. A.: Interdisciplinary Natural Sciences, Biological Sciences
University of South Florida Tampa - Tampa, FL
GPA:
1/93 to 5/95 University of South Florida Tampa, FL B. A. in Interdisciplinary Natural Sciences - Chemistry Concentration. Minor in Biological Sciences. Graduated with Honors.
Expected in
: Nursing
Polk Community College Lakeland - Lakeland, FL
GPA:
9/91 to 12/92 Polk Community College Lakeland, FL Nursing
Expected in
: Biological
Florida State University Tallahassee - Tallahassee, FL
GPA:
8/90 to 5/91 Florida State University Tallahassee, FL Biological Science - Honors Program
Expected in
:
Lakeland High School - Lakeland, FL
GPA:
8/88 to 5/90 Lakeland High School Lakeland, FL Graduated in top 1% of class.
Expected in
:
Santa Fe Catholic Regional High School Lakeland - Lakeland, FL
GPA:
8/86 to 6/88 Santa Fe Catholic Regional High School Lakeland, FL
Certifications
CIC AAI ARM Certified Insurance Counselor Associate in Risk Management 10 Years - Certified Insurance Counselor Accredited Advisor in Insurance
Affiliations
Florida Association of Insurance Agents Legislative Council - to
Skills
Sales, Sales And, Best Practices, Clients, Personal Lines, Property & Casualty, Property And Casualty, Property And Casualty Insurance, Risk Management, Sales To, Trading, Liability, Loans, Underwriting, Associate, Benefits, Sales Associate, Biological Sciences, Chemistry, Natural, Pharmacy, Basis, Commercial Lines, Http, Integration, Integrator, Operations, Quoting, Satisfaction, Class, Comprehensive Large Array Data Stewardship System, Its, Biological Science, Bankruptcy, Claims, Collections, Credit, Delinquent Accounts, Products Sales, Settlements, Arm, Cic, Managerial

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Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • University of South Florida Tampa
  • Polk Community College Lakeland
  • Florida State University Tallahassee
  • Lakeland High School
  • Santa Fe Catholic Regional High School Lakeland
Job Titles Held:
  • President
  • Vice President
  • Branch Service Manager
  • Pharmacy Technician
  • Pharmacy Technician
  • Sales Associate
Degrees
  • B. A.