Early Childhood Development Teacher with solid understanding of importance of early learning. Offering nurturing and encouraging approach to child guidance. Dedicated to supporting emotional, social and academic development of all people. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.
Competent leader bringing more than 3 years of food service and progressive leadership experience. Maintain budget controls and coverage needs to achieve business targets and provide high-quality service oriented support. Build relationships with patrons and employees by applying basic skills.
Outgoing and energetic about bringing new employees up to speed. Gifted instructor with strong verbal and written communication skills.
Skills
Enthusiasm for Students and Teaching
Classroom Rules Establishment
Problem Solving
Arts and Crafts
Collaborative and Team-Oriented
Teacher and Administrator Collaboration
Time Management
Exploratory Learning
Communicating with Parents and Teachers
Social Skills Development
Organizational and Planning Skills
School Community Relations
Clear and Direct Communication
Organizing and Distributing Materials
School Policy and Rules Enforcement
Lesson Planning
Relationship Building
Educational Materials Development
Experience with Diverse Student Populations
Computer Proficiency
Filing and Classroom Organization
Activity Demonstrations
Encouraging Participation and Inclusivity
Instructional Exhibits and Displays
Verbal and Written Communication
Progress Tracking and Reporting
Safety Monitoring and Management
Supervising Classroom Activities
Learning Strategies
Classroom Supplies Ordering
Documentation and Reporting
Student Data Management
Personal Hygiene Assistance
Data Confidentiality
Detail-Oriented
Motivating and Inspiring Students
Microsoft Office
Parent and Guardian Relations
Coordinating with Teachers and Specialists
Ensuring Safety and Injury Prevention
Parent-Teacher Conferences
Behavior Modification Techniques
Self-Esteem Education
Work History
Preschool Teacher, 01/2021 to Current Behavior Health Network – Springfield, MA,
Educated students in foundational concepts such as shapes, numbers and letters.
Promoted physical, academic and social development by implementing diverse classroom and outside activities.
Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Monitored students' academic, social and emotional progress and recorded in individual files.
Used classroom observations to create written assessments of student performance.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Allowed for ample outdoor discovery time in schedule each day.
Supervised students and enforced discipline during all preschool activities.
Nurtured supportive learning environment, often used as model for other classrooms.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Promoted sensory development by providing access to different textures.
Taught average of 20 children per school year.
Fostered reasoning and problem solving through active exploration games and activities.
Addressed behavioral and learning issues with parents and daycare management.
Identified signs of emotional and developmental problems in children and reported to parents.
Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
Gave one-on-one attention to children while maintaining overall focus on entire group.
Serving and Bartending Trainer, 09/2017 to 12/2020 Carlisle Interconnect Technologies – San Diego, CA,
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Greeted and maintained relationships with regular customers.
Kept register accurate through correct billing, payment processing and cash management practices.
Prepared beverages and filled food orders for customers.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Taught servers to memorize menu ingredients and provide information on preparation methods.
Provided continuous evaluation and feedback to server employees.
Monitored staff money handling for suspicious behaviors like card skimming.
Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
Set schedules for 10-22 staff by planning and designating shifts and hours.
Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each night.
Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
Trained new team members on restaurant procedures, menu items and performance strategies.
Orchestrated positive customer experiences at all stages by overseeing every area of serving, bartending, and hostess operations.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Checked identification to enforce age regulations for alcoholic beverages.
Created, updated and implemented training plans in collaboration with restaurant management.
Investigated and integrated enhanced service and team management strategies to boost business profits.
Customer Service Representative, 03/2015 to 06/2017 King Tuxedo – City, STATE,
Provided primary customer support to internal and external customers in fast-paced environment.
Leveraged sales expertise to promote tuxedo sales and capitalize on upsell opportunities.
Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
Regularly exceeded daily sales and product add-on quotas.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Boosted sales revenue by skillfully promoting diverse tuxedo and suit options.
Responded to customer requests for products, services and company information.
Recommended formal wear to customers, thoroughly explaining details.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Offered advice and assistance to customers, paying attention to special needs or wants.
Cultivated customer loyalty, promoted repeat customers and improved sales.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Communicated with vendors regarding back order availability, future inventory and special orders.
Answered customer telephone calls promptly to avoid on-hold wait times.
Entered customer interaction details into Excel to track requests, document problems and record solutions offered.
Education
Bachelor of Science: Psychology, Expected in 12/2022 Southern New Hampshire University - Hooksett, NH GPA:
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