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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions via the pharmacy software and managing pharmacy inventory. Adept at interacting with patients to answer questions and provide status updates on their prescription fills.

Skills
  • Ordering and stocking medications
  • Proper labeling procedures
  • Detail-oriented
  • Drug inventory control
  • Resolving customer issues
  • Insurance billing
  • Pharmacy operations
Experience
Preschool Teacher, 08/2019 to Current
West Hills MontessoriCanoga Park, CA,
  • Taught children foundational skills such as colors, shapes and letters.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Organized and led activities to promote physical, mental and social development.
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Incorporated music, art and theater into lesson planning.
  • Worked closely with site director, family care workers, classroom teaching team and other specialists.
  • Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
  • Enforced behavior expectations at all times.
  • Promoted good behaviors by using positive reinforcement methods.
  • Observed children to record development.
Cashier, 06/2017 to 12/2017
Grove Bay Hospitality GroupCoral Gables, FL,
  • Helped customers find specific products, answering questions and offering advice.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Worked closely with front-end staff to assist customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Processed customer payments quickly and returned exact change and receipts.
  • Processed returned items in accordance with store policy.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Pharmacy Technician, 12/1972 to 08/1991
Adventist Health And RideoutMarysville, CA,
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Counseled patients on appropriate use of over-the-counter and prescription medications.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Researched customer health insurance plans to provide prescription authorization and efficient patient care.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription.
  • Assisted staff members with drug inventory, purchasing, and receiving.
  • Collaborated closely with pharmacist to deliver high level of quality care to patients and patrons.
  • Verified prescriptions by contacting physicians' offices and receiving approval.
  • Ensured accuracy in medication administration by carefully calculating dosage and preparing prescription labels.
  • Delivered quality care to customers through close collaboration with pharmacist.
  • Answered patient questions regarding medication.
  • Processed prescriptions and checked them against known patient allergies to ensure prompt and efficient care.
  • Entered orders into the system and filled medication orders.
  • Prepared prescription transfer requests from competitor companies.
  • Prepared medication labels with item name and quantity.
  • Filled and processed prescriptions to ensure prompt and efficient patient care.
  • Communicated with insurance companies for billing purposes.
  • Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
  • Closely inspected medications to determine accuracy of identities, strengths and purities.
  • Administered medications as per pharmacist orders.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Verified insurance benefits to refill medications and upheld fantastic customer service standards.
  • Resolved third-party rejection claims.
  • Restocked shelves and prepared expired drugs for return.
  • Prepared and submitted claims to insurance companies for payment.
  • Dispensed medications to patients in accordance with pharmacist orders.
  • Inspected medication storage locations to monitor drug expiration dates and ensure adequate supply inventory.
  • Ordered out of stock medications to ensure patients were taken care of accordingly.
  • Calculated dosage, filled prescriptions and prepared prescription labels.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Maintained lines of communication with patients, providing instructions and general support.
  • Placed orders for out of stock medications to ensure patients received their prescriptions on time.
  • Ordered medicines daily to ensure compliance with demands and needs.
Education and Training
Associate Degree Health And Human Services: , Expected in 06/2016
UMA - Tampa, FL,
GPA:

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Resume Strength

  • Formatting
  • Length
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  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • UMA
Job Titles Held:
  • Preschool Teacher
  • Cashier
  • Pharmacy Technician
Degrees
  • Associate Degree Health And Human Services

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