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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
Preschool Teacher, 04/2015 - Current
Kentucky Masonic Homes Shelbyville, KY,
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Taught children foundational skills such as colors, shapes and letters.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Distributed quarterly progress assessments and milestone reports to each parent.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Organized and led activities to promote physical, mental and social development.
  • Created and implemented developmentally appropriate curriculum addressing all learning styles.
  • Updated files for individual children and teachers for recordkeeping.
  • Promoted good behaviors by using positive reinforcement methods.
  • Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
  • Worked closely with site director, family care workers, classroom teaching team and other specialists.
  • Maintained child-friendly environment with access to outdoor activities.
  • Enforced behavior expectations at all times.
  • Developed professional relationships with parents, teachers, directors and therapists.
  • Identified early signs of emotional and developmental problems in children.
  • Completed all required documentation for National Head Start program.
  • Encouraged teaching staff to continually improve strategies and maximize student learning.
  • Incorporated music, art and theater into lesson planning.
  • Utilized technological advancements that engaged and empowered children.
Cashier Specialist, 02/2013 - 06/2016
Terra Tech Corp Oakland, CA,
  • Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Worked closely with front-end staff to assist customers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
  • Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Built and maintained effective working relationships with peers and upper management.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Reviewed all store policies and made changes as needed to streamline operations and increase productivity.
  • Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
Sandwich Artist and Cashier, 09/2012 - 07/2014
Subway City, STATE,
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
  • Organized food preparation stations and replenished supplies regularly.
  • Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
  • Completed efficient store opening and closing procedures each day.
  • Prepared food items such as deli and hot sandwiches to meet customer specifications.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Monitored dining area and quickly cleaned up spills, reset tables and removed trash to keep area presentable and ready for use.
  • Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
  • Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Organized food items on serving trays and in carry-out packages.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
  • Cleaned and maintained all food preparation stations.
  • Monitored and counted food stock and supplies to reorder on time.
  • Cleaned food preparation equipment, work areas and counters to maintain hygienic, sanitary establishment.
  • Assisted customers, including answering questions and preparing orders.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Answered guest questions, delivering most accurate and updated information available.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Sales Associate, 10/2010 - 06/2013
Forever 21 City, STATE,
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Processed orders through system and coordinated product deliveries.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Offered product and service consultations and employed upselling techniques.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Mixed and matched paints according to customer specifications.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Educated customers on product and service offerings.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Recommended merchandise to customers based on needs and preferences.
  • Recommended optimal merchandise based on customer needs and desires.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
Education and Training
High School Diploma: , Expected in 07/2010
-
Hilltop Senior High School - Chula Vista, CA
GPA:

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Resume Overview

School Attended

  • Hilltop Senior High School

Job Titles Held:

  • Preschool Teacher
  • Cashier Specialist
  • Sandwich Artist and Cashier
  • Sales Associate

Degrees

  • High School Diploma

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