LiveCareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
08/2019 to Current Preschool Director / Lead Teacher Michael Gray Foundation Of Dreams | Oak Park, IL,
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Worked with fellow teachers to develop cohesive educational plans and improve support for diverse students.
  • Taught students fundamental building blocks and advanced concepts.
  • Created and maintained rich learning environment with diverse strategies to engage students and deliver enriching educational opportunities.
  • Involved parents in student learning to increase family interaction and student support.
  • Planned field trips and classroom events to bolster learning through fun activities.
  • Encouraged teaching staff to continually improve strategies and maximize student learning.
  • Set guidelines for teacher performance, lesson planning and compliance with established procedures.
  • Observed educators in classroom and described methods to improve instructional techniques.
  • Researched books and supplemental materials to use in classroom in conjunction with lesson plans.
  • Guided students through active shooter and fire drills, maintaining order and child safety.
  • Evaluated facility environment, removed concerns and optimized for children's safety.
  • Worked with students one-on-one to boost skills in weak areas and help grasp new concepts.
  • Developed and implemented activities for [age] students.
  • Ensured that facility operations were well-coordinated and of quality by establishing logical policies and communicating to staff, teachers and parents.
  • Created plans for teachers to stick to the curriculum.
  • Oversaw the day-to-day activities of the preschool.
  • Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
  • Set and enhanced program schedules to meet expected demands and enhance student learning opportunities.
  • Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
  • Created agendas and communication materials for team meetings.
  • Attended departmental meetings, providing feedback to enhance future performance.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Earned reputation for good attendance and hard work.
08/2018 to 06/2019 Teacher Assistant Jackson Hewitt | Sarasota, FL,
  • Assisted in development screenings to measure students' motor, language, and emotional skills.
  • Supervised students and maintained security throughout school buildings and on field trips.
  • Marked homework assignments, tests and special projects.
  • Supervised seventeen students on field trips by performing head counts and maintaining group proximity to account for all children in busy, public environments.
  • Organized and distributed learning materials like homework, textbooks and classroom supplies.
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Monitored students in class, hallways and playgrounds to supervise, enforce rules and support lead teacher.
  • Collaborated with teacher to devise and implement developmentally appropriate lessons aligning with school's philosophy and mission.
  • Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences.
  • Tutored and supported students individually and in groups of up to twelve by reteaching and reviewing lesson concepts and fundamentals.
  • Attended in-services, workshops and seminars.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Took attendance, graded assignments, and maintained routine student records.
  • Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
  • Cleaned and organized classrooms, materials, and supplies for maximum efficiency.
  • Used reading exercises and repetition to assist students in learning foundational educational concepts.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
  • Distributed classroom materials and supplies such as pencils, paper and art materials.
  • Arranged and led activities for students, including Art, Music and Math.
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Straightened classroom, placing books back on shelves and disinfecting to keep areas well-maintained and organized.
  • Managed daily attendance and reported absences and tardies to the Office Administrator for parental notification.
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Distributed and collected tests and homework to collate and prepare for grading.
01/2018 to 06/2019 Tax Preparer City Of Louisville, Ky | Louisville, KY,
  • Responded to state and federal tax notices by preparing written responses or tax return amendments.
  • Produced US and state income, gift tax and estate tax returns for individuals.
  • Applied federal and state government regulations to prepare accurate and compliant tax returns for clients of Liberty Tax.
  • Stored copies of completed returns and related documents according to company procedures and business regulations.
  • Collected detailed information and required paperwork from clients to complete tax returns.
  • Corresponded with applicable tax departments regarding customer requirements and issues.
12/2001 to 10/2014 Personnel Specialist United States Navy | City, STATE,
  • Established, maintained and updated employee files.
  • Supported supervisors with employee performance management by recommending discipline and documenting in personnel files.
  • Reviewed and investigated grievances and discrimination complaints to provide advice to supervisors and executive team until process is completed and resolved.
  • Changed employee information such as address and alerted payroll staff.
  • Researched HR-related regulations and industry best practices information to enable implementation of compliant and updated personnel procedures.
  • Maintained files and records for [Number] clients and observed all safety protocols to prevent breaches and misuse of data.
  • Delegated team tasks based upon each [Job title]'s skill level and knowledge, which improved accuracy and productivity by [Number]%.
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
  • Improved productivity initiatives, managed accounts, coordinated itinerary and scheduled client and leadership appointments.
  • Managed daily operations within [Type] office by supporting continuous delivery of excellent services and care.
  • Supported clerical needs of more than [Number] [Job title]s, including taking messages, scanning documents and routing business correspondence.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Interfaced with various departments, including [Type] and [Type] and communicated effectively using active listening, open-ended questioning and appropriate response skills.
  • Oversaw training and daily performance of [Number] staff.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
  • Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Streamlined back office services for clients to promote proper functionality and positive user experience.
  • Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.
  • Planned and executed successful corporate meetings, lunches and special events for groups of up to [Number].
  • Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
  • Planned [Type] meetings for [Number] [Job title]s on [Timeframe] basis and coordinated availability of conference rooms.
Education and Training
Expected in 05/2016 Associate of Applied Science | Early Childhood Development Tidewater Community College, Norfolk, VA GPA:
Expected in 06/1986 High School Diploma | Cook High School, Adel, GA GPA:

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Resume Overview

School Attended

  • Tidewater Community College
  • Cook High School

Job Titles Held:

  • Preschool Director / Lead Teacher
  • Teacher Assistant
  • Tax Preparer
  • Personnel Specialist

Degrees

  • Associate of Applied Science
  • High School Diploma

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