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premier support technician resume example with 6+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Certifications
SWOT Analysis Professional Selling Leadership Time Management Consumer Behavior Product Demonstration Organizational Problem-Solving Analytical Involvement Alpha Phi Omega, BGSU, OH
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
01/2017 to Present
Premier Support Technician Foundation Capital Kalamazoo, MI,
  • Solving problems across hardware, software OS, applications and compatibility Supporting products across Windows, Android, Blackberry OS, Apple IOS, and wireless technology Leading technician that is the point of contact for my team Substituting for Supervisors in their leave of absence Completed Bachelor of Technology Program, Dec.
  • 2017.
02/2015 to 10/2016
Sales Representative Foundation Capital Kansas City, MO,
  • Drove the sales of products and services by consistently achieving or exceeding sales targets Built customer loyalty by providing prompt and exceptional sales and post-sale service Ensured customer concerns are resolved with urgency and good judgment Maintained knowledge about our products, services, promotions and policies Participated in ongoing training and coaching initiatives.
08/2013 to 12/2013
Sales Representative City, STATE,
  • Served customers by selling products; meeting customer needs.
  • Communicated with employers within the company to regulate the methods of promoting products.
  • Prepared contracts and recorded orders.
Education
Expected in Dec. 2016 to to
Bachelor of Science: Business Administration Marketing
Bowling Green State University (BGSU) - Bowling Green, OH
GPA:
Business Administration Marketing
Interests
Active Member, April 2014-Dec. 2016 Participated in several community services opportunities within the campus and community Incorporated leadership strategies that are learned at leadership workshops Assisted with fellowship events that promotes friendships within the fraternity National Society of Leadership and Success, BGSU, OH President, May 2015- Dec. 2016; Treasure, Aug. 2014-May 2015 Acted as the spokesperson for the chapter at Bowling Green State University Served as a liaison between the members and advisors Recruited and leading the executive board, and making sure they have everything to be successful Planned the event schedule for each term in conjunction with the advisor and the executive board Created an agenda and leading the bi-weekly meetings Participated in weekly phone calls with our national officers President's Advisory Council on Diversity and Inclusion (PACODI), BGSU, OH Undergraduate Student Member, Aug. 2015- Dec. 2016 Advised and make recommendations to the President Developed strategic initiatives that the support University's diversity and inclusion goals. Collaborated across all areas of the University to achieve BGSU diversity and inclusion goals American Marketing Association, BGSU, OH Active Member, Aug. 2014- Dec. 2016 Attend and participate in weekly meetings Learn new strategies and developing new skills to assist myself in the my work field Provide innovate ideas to help with the organization's events SEARCH) Students. Engagement. that is Active. Reflective. Caring. Holistic, BGSU Member & Mentor, Aug. 2012-May 2016
Skills
Alpha, Apple, coaching, hardware, contracts, Dec, Leadership, Windows, OS, Organizational, policies, Problem-Solving, Selling, sales, technician, Time Management
Additional Information
  • Active Member, April 2014-Dec. 2016 Participated in several community services opportunities within the campus and community Incorporated leadership strategies that are learned at leadership workshops Assisted with fellowship events that promotes friendships within the fraternity National Society of Leadership and Success, BGSU, OH President, May 2015- Dec. 2016; Treasure, Aug. 2014-May 2015 Acted as the spokesperson for the chapter at Bowling Green State University Served as a liaison between the members and advisors Recruited and leading the executive board, and making sure they have everything to be successful Planned the event schedule for each term in conjunction with the advisor and the executive board Created an agenda and leading the bi-weekly meetings Participated in weekly phone calls with our national officers President's Advisory Council on Diversity and Inclusion (PACODI), BGSU, OH Undergraduate Student Member, Aug. 2015- Dec. 2016 Advised and make recommendations to the President Developed strategic initiatives that the support University's diversity and inclusion goals. Collaborated across all areas of the University to achieve BGSU diversity and inclusion goals American Marketing Association, BGSU, OH Active Member, Aug. 2014- Dec. 2016 Attend and participate in weekly meetings Learn new strategies and developing new skills to assist myself in the my work field Provide innovate ideas to help with the organization's events SEARCH) Students. Engagement. that is Active. Reflective. Caring. Holistic, BGSU Member & Mentor, Aug. 2012-May 2016 Motivated members to excel socially and academically throughout campus Endorsed the organization throughout campus using social media and personal interaction Mentored and engage in fulfilling community projects with members of the SEARCH community Conklin's Hall Council, BGSU President, May 2013-May 2014; Aug. 2012-May 2013 Promoted from the Vice President of Finance to President of Conklin Hall Council Oversaw all political, financial and marketing strategies for the residence hall Analyzed the operating budget for the resident hall of Conklin Organized social and academic events to encourage resident involvement BGSU Men's Basketball Team, BGSU Student-Manager, Aug. 2012-May 2014 Assisted with the daily operations Used filming applications to create clips and edit basketball plays for coaches and players

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Resume Overview

School Attended

  • Bowling Green State University (BGSU)

Job Titles Held:

  • Premier Support Technician
  • Sales Representative
  • Sales Representative

Degrees

  • Bachelor of Science

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