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Pre-Suit Secretary Resume Example

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PRE-SUIT SECRETARY
Professional Summary

Personable Health Science graduate seeking the opportunity to apply formal education, experience in efficient front desk management, and professional and caring attitude to successfully manage all administrative duties for a school in need. Excellent verbal, written and electronic communication skills in English. Proficient in Microsoft Office and other medical/non-medical software applications. Proven track record of warmly welcoming patients, families and providing seamless office operations.

Skills
  • Personable Customer and Personal Service
  • Scheduling and Calendar Management
  • Computer Skills, with ability to learn and implement new programs
  • Filing and Data Archiving
  • Anatomy Knowledge
  • Confidential Records Management
  • Telephone Etiquette
  • Billing
  • HIPAA Guidelines
  • Legal and Medical Research
Work History
Pre-Suit Secretary , 08/2019 to 11/2019
Morgan & Morgan PA – Naples, FL
  • Acted as a liaison between clients, legal assistant or attorney.
  • Gathered accident and police reports, injured parties' medical records and itemized billing statements from hospitals, specialty care and diagnostic offices.
  • Filed all documents, correspondence, and supportive evidence in case files and the case management database.
  • Strictly followed the privacy practices and HIPAA (Health Insurance Portability and Accountability Act) guidelines.
  • Maintained master calendar for appointments and court appearances.
  • Sorted and dispersed incoming mail and worked with certified mail receipts and an automatic postage printer.
  • Photocopied all correspondence, client information forms, and other important documents.
  • Ensured that urgent requests from the case manager were made top priority and completed.
Patient Support Volunteer , 10/2018 to 04/2019
Florida Cancer Specialists & Research Institute – Naples, FL
  • Volunteered over 70 hours at Naples' organization, helping deliver supportive and compassionate care to patients.
  • Maintained a clean and well-organized patient care room, refreshment area, and nurses' station.
  • Provided company to patients in need of companionship and emotional support.
  • Distributed refreshments and comfort items to patients and family members.
  • Educated patients and families about available support groups and financial-assistance services and resources.
  • Stocked treatment areas and nurses' station.
  • Communicated issues or inquiries of patients or family members to the appropriate nursing supervisor.
Administrative Assistant, 12/2017 to 08/2018
Icard Merrill Cullis Timm Furen & Ginsburg P.A – Sarasota, FL
  • Provided administrative support to two (2) attorneys and their legal assistants.
  • Prepared and updated case briefs and pleading indexes.
  • Summarized depositions, interrogatories and testimonies.
  • Filed pleadings and other documents with court clerk, maintaining strict deadlines.
  • Scheduled both professional and personal appointments for attorneys and their assistants.
  • Abided by client privacy laws and protected client data.
  • Performed basic secretarial duties such as distributing mail, returning client calls, maintaining organized files, scanning documents, and sending/receiving faxes.
Assistant Office Manager, Medical Receptionist , 12/2012 to 11/2017
Rejuvenations, Inc And Cool Cryo Spa – Naples, FL
  • Actively maintained accurate records of patient care, progress and concerns.
  • Ensured phone calls were answered and voicemails were returned in a timely manner.
  • Daily use of EMR (Electronic Medical Records) databases, such as Athena.
  • Corresponded with health insurance companies and processed authorizations for chiropractic treatment.
  • Consistently complied with HIPAA guidelines and regulations for Medicare and Medicaid.
  • Received a certificate to work as a cryo-therapist, and prepared the Cryotherapy chamber for patient use.
  • Trained an average of one (1) new employee a year.
  • Used social media to advertise and reached out to a local news station for an interview for the cryotherapy.
  • Completed basic office management duties, including ordering nitrogen tanks and other supplies, keeping lobby and all treatment rooms neat, and resolving any issues that came up.
Education
High School Diploma: 2012
Gulf Coast High School - Naples, FL
  • Member of the Gulf Coast High School Shark's Medical Academy
Associate of Arts: 2015
Florida Gulf Coast University - Fort Myers, FL
Bachelor of Science: Health Sciences, 05/2019
Florida Gulf Coast University - Fort Myers, FL
  • Coursework in Childhood Development and Introduction to Teaching
  • Coursework in Gerontology and Adult Health
  • Coursework in Speech and Communication, Sociology and Psychology
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Resume Overview

Companies Worked For:

  • Morgan & Morgan PA
  • Florida Cancer Specialists & Research Institute
  • Icard Merrill Cullis Timm Furen & Ginsburg P.A
  • Rejuvenations, Inc And Cool Cryo Spa

School Attended

  • Gulf Coast High School
  • Florida Gulf Coast University

Job Titles Held:

  • Pre-Suit Secretary
  • Patient Support Volunteer
  • Administrative Assistant
  • Assistant Office Manager, Medical Receptionist

Degrees

  • High School Diploma : 2012
    Associate of Arts : 2015
    Bachelor of Science : Health Sciences , 05/2019

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Pre-Suit Secretary

Morgan & Morgan PA

Naples, Florida