Livecareer-Resume

Pre Sales Solutions Architect Technology Consultant Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Accomplishments
  • QLOGIC Data Migration Architect
  • Earned “ Solution Architect Top Achier” Award, June , 2009
  • Earned “ Solution Architect Top Achier” Award, June , 2010
Professional Summary

Results-oriented Pre Sales Professional who excels at uncovering customer needs, finding solutions and handling objections. Top performer with a consistent track record of meeting and exceeding goals.

Pre and Post Sales Engineer with 20 years achieving customer service satisfaction and customer retention goals. Independent and quick out of the box thinking team player seeking a role offering increased responsibility.

Solution Architect professional successful at improving customer retention rates and growing revenue. Organized, motivated and hardworking with proficiency in Data Center Virtualization and Migration.
Skills
  • Enterprise technologies
  • Excellent communication skills
  • Windows and Linux
  • Consultative sales techniques
  • Pre-sales support
  • Cloud computing
  • Storage virtualization
  • Scripting skills
  • Performance and scalability optimization
  • Scalable systems
  • Documentation
  • Executive presentation development
  • Agile methodologies
  • Requirements gathering
  • Results-oriented
  • Goal-oriented
  • Excellent work ethic
Work History
Pre Sales Solutions Architect-Technology Consultant, 09/2015 to 04/2016
Foundation Capital Austin, TX,
  • Worked with account teams and channel partners identifying customer Infrastructure requirements.
  • Designed appropriate Storage, Server and network solution to meet or exceed customers' expectations.
  • Designed High Availability (HA), Disaster Recovery (DR), Storage, Server, Network and Backup solutions for customers.
  • Expertise in HA, DR, Data Center Consolation, Virtualization and Migration.
  • Subject Matter Expert for Hyper Converged, Flash, HPC, Hybrid Storage, store Once.
  • Create and deliver technical product presentations and training sessions at customer locations.
  • Present HPE-3par Enterprise Hardware and Software Solution to customers.
  • Drive sale initiatives related to Data center new server, storage and network products to meet or exceed quotas on a quarterly basis.
  • Used salesforce to track current sales opportunities in assigned accounts and Identify new leads.
  • Organize and provided remote and onsite hardware and software training for customers and channel partners.
  • Lead all technical pre and post sales data center activities, Storage, Network and Server Assessment.
  • Developed and Lead Proof of Concepts (POC) and Demos.
  • Provided account team training on new hardware and software products.
  • Responded to RFPs and RIOs.
  • Created Configurations, BOM files for pricing quotes.
  • Provided weekly updates on current deal and new opportunities focused on the retail, oil & Gas and Medical accounts.
  • Establish trusted advisor relationship with decision makers and senior buyers to drive new business.

Technical Solutions Architect.*Lead Architect, 11/2010 to 2015
Lpl Financial Services Hanover, MD,
  • for several high profile customers Data Center virtualizations and Data Center migrations.
  • Designed High Availability Disaster Recovery solutions, Storage, Server, Network and Backup solutions for customers.
  • Install and configured data center automation using HPOO- Operations Orchestration IT automation software.
  • Implemented and configured 3rd party migration tools MPX200, Double take, Robo Copy, Vmotion,.
  • Worked with customers storage, network and server teams to identify Data center requirements.
  • Created Data Center Assessment Documents, Test plans and Visio diagrams for the customer.
  • Installed the complete line of HP hybrid, flash, converged, cloud Storage, StoreOnce, Server, load Balancers, Brocade and Cisco Switches.
  • Installing and configuring VMware software.
  • Performed infrastructure data center assessments covering Storage, Server, Network.
  • Lead Implementations, configuration and training on hardware and software.
  • Organized and lead weekly customer meetings to review project status.
  • Organized and provided customer training on Hardware and Software solutions including best practices.
  • Conducted customer health checks on storage, servers and networks.
  • Assisted support engineering team with performance issue by analyzing collected data to determine root cause and determine fix.
  • SME for 3PAR Software and Hardware products.

Pre Sales Solution Architect, 03/2008 to 2010
Kord Technologies Aurora, CO,
  • 3PAR Presales Storage Solutions Engineer.
  • Partnered with sales and account managers in multiple regions and support the sales process to achieve revenue monthly, quarterly and yearly quotas.
  • One of a select few Champions for all 3par Storage and remote copy, peer motion, online import, recovery manager.
  • SME for hyper Converged ,Flash, Hybrid Storage, Cloud.
  • Collaborated with Account Teams and Sales Engineers to position the 3par Enterprise Storage products, services, storage solutions and focused on the Federal and Medical accounts.
  • Provided weekly updates on current deal and new opportunities in my accounts.
  • Created Configurations, BOM files, run-book and Visio documents to be presented to the customer.
  • Provide customers on going assistance to optimize performance and reliability and to achieve customer satisfaction goals.
  • Lead all technical presales activities, presentations, white boarding, demos, POC and training.
  • Technical liaison for the sales team, Perform technical presentations to customer and prospects, responding to RFPs and RIOs.
  • Managed direct account and partner responsibilities for selected accounts in assigned territory.
  • Deep knowledge of the Federal and Medicall segments.
  • Organized and lead customer training and best practices on Hardware and Software products.
  • Organized weekly meeting with account teams to review salesforce opportunities to drive new business.
  • Created and maintain relationship with decision makers and senior buyers to drive new business.
  • Responded to RFPs and RIOs.

Senior IT Storage specialist / Solutions Architect, 08/2005 to 02/2008
Cubic Corporation Home, ,
  •  Responsible for technical presentations, white boarding on TSM and SVC software across a national territory. ·
  • Lead Data Center Architect for the State of Texas  31 to 4 data center consolidation and migration project ·
  • Lead Architect for IBM Data Center transformation and Migration team for several high profile customers ·   
  • Mentor junior solution architects on best practices for large scale data center migration ·    
  • Lead Technical discussion with customer’s infrastructure team to identify Data Center requirements and expectations. 
  • Created New data center infrastructure design and Visio documentation to be presented to the customer ·
  • Collected performance data using the tools Performance Tools to analysis for possible performance issues.
  • Gathered data from customer’s current infrastructure for capacity planning and forecast. 
  • Organized and lead weekly multi-vendor project meeting to review status
  • Lead and managed a team of 9 system engineers that were responsible for the day to day administration duties for their TSM backup production IT Infrastructure environment and their SAN storage. ·
  •  Deployed and configured IBMs  GDPS/PPRC HyperSwap Manager software · 
  •  Implemented and configured IBM GDPS/XRC software  

Lead Data Center Architect, to
, ,
  • for the State of Texas 31 to 4 data center consolidation and migration project.
  • Lead Architect for IBM Data Center transformation and Migration team for several high profile customers.
  • Mentor junior solution architects on best practices for large scale data center migration.
  • Lead Technical discussion with customer's infrastructure team to identify Data Center requirements and expectations.
  • Created New data center infrastructure design and Visio documentation to be presented to the customer.
  • Collected performance data using the tools Performance Tools to analysis for possible performance issues.
  • Gathered data from customer's current infrastructure for capacity planning and forecast.
  • Organized and lead weekly multi-vendor project meeting to review status.
  • Lead and managed a team of 9 system engineers that were responsible for the day to day administration duties for their TSM backup production IT Infrastructure environment and their SAN storage.
  • Deployed and configured IBMs GDPS/PPRC HyperSwap Manager software.
  • Implemented and configured IBM GDPS/XRC software.
Implementation Specialist, 11/2004 to 09/2005
Leidos Holdings Inc. City, ,
  • Design, Integration and Implementation of SAN solutions in customer production Infrastructure Using Current EMC Hardware SYMM, DMX, CX600, CX400, CX200, Connectrix, Cisco, Mcdata and Brocade switches solutions.
  • Install and Configure all hardware and software such as Mirror view, Snap view, SAN Copy, Time Finder, SRDF at customer's location throughout the United States.
  • Team lead engineer on several big projects such as Storage performance tuning, SAN, Backup assessment as well as Data center relocations.
  • Configured and implemented Data migrations.
  • Configured and installed Veritas backup tape solutions NetBackup, Backup Exec and Legato.
  • Responsible for SAN Production Infrastructure administration duties.
SYSTEM ENGINEER, 09/2002 to 11/2004
Analysts International/ EMC Inc City, STATE,
  • Design, Integration and Implementation of SAN solutions in customer production Infrastructure Using Current EMC Hardware SYMM, CX600, CX400, CX200 and HDS Hardware 9980, 9970, 9510, McData, Cisco and Brocade switches solutions.
  • Installed and Configure all hardware and software such as Mirror view, Snap view, SAN Copy, Time Finder, SRDF at customer's location throughout the United States.
  • Lead System Engineer on SAN Assessment and Health Check.
  • Organized Customer Backup Assessments by interviewing customers SAN and Storage team to obtain the information and data.
  • Lead and managed all aspect of a customer data center relocation projects.
  • Assisted sales account managers as needed doing technical presentation and white boarding.
  • Configured and installed Veritas backup tape solutions Net backup, Backup Exec and Legato.
  • Responsible for SAN Production Infrastructure administration duties.
Pre-Sale Consulting System Engineer, 03/2001 to 09/2002
CTS Inc City, STATE,
  • Work with sales Manager to increase sale in my Territory with new and current customers.
  • Lead product presentations and technical presentations on Hitachi Data Systems products from the Tech level to the C level.
  • Assist customer Service with any customer issues in the customer production Infrastructure mainframe environment, open systems, NAS and San.
  • Worked along with the VARS on any Technical issues that they or their customers may have.
  • Organize and lead the design, Implementation, configuration and Integration of HDS SAN and NAS equipment into the customer production Infrastructure.
  • Technical assistances with the setup of booting of the SAN, Zoning of the Switch or Director.
  • Organized and lead the installation of all HDS software in my area.
  • Configured Shadow Image (snaps) Files Configured True Copy for data replication and data migrations.
  • Collaborated with the customer and HDS customer service to design the Data migration that would have the least amount of down time or impact to the production data environment.
  • Collaborated with Territory Managers replying to RFP and any other type of requests.
  • Collaborated with EPIC Software engineering team to get the HDS 9200 certified storage array.
Senior Field Engineer, 04/1998 to 02/2001
Hitachi Data Systems City, STATE,
  • Organized, Planned and Installed EMC DASD, Connectrix and Clariion equipment connecting it to multiple host systems, such as RS 6000, IBM AIX, True64, Sun Systems, HP UNIX, Novell, and NT servers.
  • Managed customer's performance issues and was first line of support for EMC software.
  • Responsible for multiple customers' sites continuing to update Micro Code, Patches and equipment upgrades.
  • Coordinates and lead monthly meetings with customers to discuss pass Month's activities and detail plans for future installations and upgrades.
  • Lead the installation of all EMC software Products on platforms attached to EMC equipment.
  • Installed and ran performance software on the arrays.
  • Handled disk, logic cards, power supply, troubleshooting and replacement in the field.
  • Maintained field inventory.
Senior System Engineer, 02/1990 to 04/1998
EMC Corporation City, STATE,
  • Maintain high profile accounts in the field which included mainframes, midrange and networks sites.
  • Handled all service calls, upgrades and software installations on IBM ES9000, 3090, AS400, RS6000, sun servers, and hardware installation for assigned territory on IBM, Novell, Windows Servers Extensive experience installing SCO Unix software, Aix on RS6000, multi-platform servers, Cisco routers, Brocade switches, hubs, ISDN lines, new software and all other aspects of networks calls and installation on Midrange, open systems and network in the branch and remote areas.
  • Obtained Novel CNE and MCSE Certification.
  • Managed 6 customer service engineers, scheduled training, vacation and did reviews.
  • Collaborated with a sales force of 5 sales personnel with pre/post sales questions and required configurations to meet the customer needs and get the most performance from system.
  • Assisted customer on installing air or scow UNIX software on RS6000's and clones.
  • Lead the technical presentations at local user groups and expose.
  • Handled disk, logic cards, power supply, troubleshooting and replacement in the field.
  • Maintained field inventory.
Education
Associate of Science: Electronic Technology, Expected in
to
Utah Technical College - Provo, Utah
GPA:

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

77Average

Resume Strength

  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Utah Technical College
Job Titles Held:
  • Pre Sales Solutions Architect-Technology Consultant
  • Technical Solutions Architect.*Lead Architect
  • Pre Sales Solution Architect
  • Senior IT Storage specialist / Solutions Architect
  • Lead Data Center Architect
  • Implementation Specialist
  • SYSTEM ENGINEER
  • Pre-Sale Consulting System Engineer
  • Senior Field Engineer
  • Senior System Engineer
Degrees
  • Associate of Science

Similar Resume

View All
Solutions Architect / Technology Delivery Manager
Consultant: AWS Solutions Architect