Registration representative with over 10 years of successful experience in strong customer service and patient caregiving. Recognized consistently for performance excellence and contributions to success in the Healthcare industry. Strengths in gathering and entering data and excellent telephone skills backed by training in caring about people.
Gave excellent Customer Service to patients and family members.
Entering patient personal and insurance data into computer system accurately.
Answered phones promptly and directed call if needed.
Followed direction of supervisor
Left workspace neat and clean at the end of every shift.
Evaluated quality problems and performed duties promptly to identify and resolve issues.
Used office equipment as needed to complete task. (example: computer system, fax machines, double monitors, printers
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
Worked with Registration Staff to resolve Insurance problems, improve operations and provide exceptional customer service.
Worked with patients to understand requirements and provide exceptional customer service.
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