pre processor resume example with 12+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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WWW:
Professional Summary
Experienced Pre- Processor with over 6 years of experience in Title Industry. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Skills
Interpersonal Communication
Planning and Coordination
Dependable and Responsible
Organization and Time Management
Data Entry
MS Office
Self-Motivated
Excellent Communication
Attention to Detail
Notary Public
MD License Title Producer
Team Player
Advanced Problem Solving Skills
Detail Oriented
Organizational Skills
Standard Operating Procedures
Financial Services
Corporate Documentation
Processing Documents
Data Accuracy
Work History
Pre- Processor, 02/2016 to 01/2023 Opportunity Bank Of Montana – Bozeman, MT,
Review sale contract and create new files by pulling vesting deed, property tax, and SDAT record. Ordered title, survey, and lien certificates.
Communicated with realtors, lending institutions, buyers, sellers, and other vendors.
Utilized Ramquest tracking software to update information received by all parties.
Managed over 50 customer calls per day.
Move Abstract to underwriting department for completion.
Examined Abstract report and perform title curative. Request for mortgage payoffs,HOA and FFB fees and add to closing statement.
Send title commitment to lender and balance CD.
Communicated with Processing Supervisor if unable to achieve timeline or resolve error.
Scan copies of loan executed package.
Disburse escrow account and send executed loan package to lender.
Perform notary signing.
Print and prepare loan documents for closing.
Received and reviewed incoming documents and materials
Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork-focused environment
Entered data into computer tracking system and filed paperwork according to procedures
Maintained accurate records to enable processor activity and performance monitoring
Analyzed processor data and developed insight reports for management review
Assembled products according to changing daily work orders and specific customer needs
Reviewed production schedules and streamlined processes
Examined incoming materials and compared to documentation for accuracy and quality
Realtor Assistant, 04/2012 to 02/2016 Martha Martinez – City, STATE,
Developed and maintained list of available properties suited to different needs.
Maintained efficient office operations by handling errands and administrative functions.
Obtained signatures from clients and customers on financial documents.
Coordinated appointments to show marketed properties.
Increased customer service success rates by quickly resolving issues.
Answered and managed over 30 incoming and outgoing calls while recording accurate messages for distribution to office staff.
Follow up with lenders on loan status.
Mortgage Loan Processor, 04/2005 to 06/2007 Diversified Financial Mortgage – City, STATE,
Processed loans within various departments to achieve timely, accurate, and fair proceedings.
Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
Provided quick turnaround times to maintain fast-past schedule.
Coordinated closing process with attorneys, title companies, and government clerks.
Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
Prepared documents for underwriting by verifying client income, credit reports, and other information.
Analyzed credit reports to determine eligibility of applicants and capacity for loan products.
Developed and maintained relationships with customers and loan officers to establish smooth loan process.
Utilized loan origination software to process and track loan applications.
Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
Facilitated communication with loan applicants, underwriters and loan officers to optimize process and maintain updated information.
Monitored pipelines to track and log status of loans.
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Established plans and payoffs for customers' loans, prioritizing control of overall costs.
Processed loan applications and monitored progress from start to finish.
Education
High School Diploma: , Expected in 06/1990 to Eleanor Roosevelt High School - Greenbelt, MD GPA:
: Accounting/70 Credits, Expected in to Prince George's Community College - Upper Marlboro, MD GPA:
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