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Pre-K Teacher Resume Example

Resume Score: 80%

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PRE-K TEACHER
Summary

Multi-talented customer service manager with 7 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.

Skills
  • Calm and patient
  • Excellent classroom management
  • Schedule creation and maintenance
  • Effective listening
  • Problem Resolution
  • Inventory management
  • Entry management
  • Budgets
  • Administrative support
  • Team Management
  • Customer Service
  • Communications
  • Team Building
  • Business Operations
Experience
Pre-K Teacher | 12/2019 to CurrentWee kids - Wedowee, AL
  • Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Created and implemented developmentally appropriate curriculum addressing all learning styles.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Taught children foundational skills such as colors, shapes and letters.
  • Distributed quarterly progress assessments and milestone reports to each parent.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness.
  • Promoted good behaviors by using positive reinforcement methods.
Assistant Store Manager | 12/2018 to 12/2019Titlemax - Carrollton , Georgia
  • Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
  • Trained 5 employees in inventory practices, POS systems and product knowledge, contributing to 100% increase in customer satisfaction ratings.
  • Promoted and supported strong relationships with local community organizations in surrounding area.
  • Mentored team on effective upselling and cross-selling techniques.
  • Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
Corporate Trainer | 05/2015 to 12/2018Hooters Inc. - Conyers, GA
  • Coordinated with engineers and corporate leadership to identify training and development opportunities to improve safety and optimize performance.
  • Designed training materials and examinations and facilitated cross-functional training for internal and external clients.
  • Prepared digital training materials including workbooks, manuals and self-paced guides.
  • Boosted confidence of employees by providing skilled training to improve knowledge and productivity.
  • Wrote, optimized and monitored training processes.
  • Delivered technical training programs to clients through blended approach including hands-on activities, simulators and technology-based methods to achieve best results.
  • Developed and implemented competency program with 100% success rate.
  • Integrated technology into training methods by use of mobile applications.
  • Participated in professional organizations and pursued educational opportunities to upgrade job knowledge and training skills.
Assistant Store Manager | 06/2013 to 05/2015Cvs Pharmacy Inc. - Jackson , GA
  • Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Documented conversations with customers to track requests, problems and solutions.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Reviewed account and service histories to identify trends and issues.
  • Worked with managers to develop service improvement initiatives.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Set up and activated customer accounts.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
Education and Training
Southern Crescent Technical College - - Griffin,GA | | Associate of ScienceCriminal Justice, 05/2014
  • Deans list 2012-2014 with 4.0 GPA. Received student of the year award in 2013 while at Southern Crescent Technical College.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Wee kids
  • Titlemax
  • Hooters Inc.
  • Cvs Pharmacy Inc.

School Attended

  • Southern Crescent Technical College

Job Titles Held:

  • Pre-K Teacher
  • Assistant Store Manager
  • Corporate Trainer

Degrees

  • Southern Crescent Technical College - Griffin , GA | Associate of Science

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