Pre K Teacher Resume Example Wee Kids

PRE-K TEACHER

Summary

Multi-talented customer service manager with 7 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.

Skills

Calm and patient
Excellent classroom management
Schedule creation and maintenance
Effective listening
Problem Resolution
Inventory management
Entry management

Budgets
Administrative support
Team Management
Customer Service
Communications
Team Building
Business Operations

Experience

Pre-K Teacher | 12/2019 to CurrentWee kids - Wedowee, AL

Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
Enhanced sensory abilities by giving children access to numerous textures and shapes.
Created and implemented developmentally appropriate curriculum addressing all learning styles.
Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Taught children foundational skills such as colors, shapes and letters.
Distributed quarterly progress assessments and milestone reports to each parent.
Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness.
Promoted good behaviors by using positive reinforcement methods.

Assistant Store Manager | 12/2018 to 12/2019Titlemax - Carrollton , Georgia

Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
Encouraged professional growth and talent development in associates to increase performance in all areas.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
Trained 5 employees in inventory practices, POS systems and product knowledge, contributing to 100% increase in customer satisfaction ratings.
Promoted and supported strong relationships with local community organizations in surrounding area.
Mentored team on effective upselling and cross-selling techniques.
Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
Established, enforced and updated policies keeping business agile and responsive to changing market conditions.

Corporate Trainer | 05/2015 to 12/2018Hooters Inc. - Conyers, GA

Coordinated with engineers and corporate leadership to identify training and development opportunities to improve safety and optimize performance.
Designed training materials and examinations and facilitated cross-functional training for internal and external clients.
Prepared digital training materials including workbooks, manuals and self-paced guides.
Boosted confidence of employees by providing skilled training to improve knowledge and productivity.
Wrote, optimized and monitored training processes.
Delivered technical training programs to clients through blended approach including hands-on activities, simulators and technology-based methods to achieve best results.
Developed and implemented competency program with 100% success rate.
Integrated technology into training methods by use of mobile applications.
Participated in professional organizations and pursued educational opportunities to upgrade job knowledge and training skills.

Assistant Store Manager | 06/2013 to 05/2015Cvs Pharmacy Inc. - Jackson , GA

Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
Evaluated customer account information to assess current issues and determine potential solutions.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Documented conversations with customers to track requests, problems and solutions.
Consulted with customers to determine best methods to resolve service and billing issues.
Reviewed account and service histories to identify trends and issues.
Worked with managers to develop service improvement initiatives.
Escalated customer concerns, store issues and inventory requirements to supervisors.
Set up and activated customer accounts.
Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.

Education and Training

Southern Crescent Technical College - - Griffin,GA | | Associate of ScienceCriminal Justice, 05/2014

Deans list 2012-2014 with 4.0 GPA. Received student of the year award in 2013 while at Southern Crescent Technical College.

Resume Overview

Companies Worked For:

Wee kids
Titlemax
Hooters Inc.
Cvs Pharmacy Inc.

School Attended

Southern Crescent Technical College

Job Titles Held:

Pre-K Teacher
Assistant Store Manager
Corporate Trainer

Degrees

Southern Crescent Technical College - Griffin , GA | Associate of Science

Pre-K Teacher Resume Example

Resume Score: 80%

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