Pre-K Teacher Resume Example
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PRE-K TEACHER
Summary
Multi-talented customer service manager with 7 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.
Skills
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Experience
Pre-K Teacher | 12/2019 to CurrentChildren Of America - North Aurora , IL
- Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Created and implemented developmentally appropriate curriculum addressing all learning styles.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Taught children foundational skills such as colors, shapes and letters.
- Distributed quarterly progress assessments and milestone reports to each parent.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness.
- Promoted good behaviors by using positive reinforcement methods.
Assistant Store Manager | 12/2018 to 12/2019Lakeshore Learning Materials - Fountain Valley , CA
- Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
- Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
- Encouraged professional growth and talent development in associates to increase performance in all areas.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
- Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
- Trained 5 employees in inventory practices, POS systems and product knowledge, contributing to 100% increase in customer satisfaction ratings.
- Promoted and supported strong relationships with local community organizations in surrounding area.
- Mentored team on effective upselling and cross-selling techniques.
- Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
- Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
Corporate Trainer | 05/2015 to 12/2018Shi International Corp. - Edison , NJ
- Coordinated with engineers and corporate leadership to identify training and development opportunities to improve safety and optimize performance.
- Designed training materials and examinations and facilitated cross-functional training for internal and external clients.
- Prepared digital training materials including workbooks, manuals and self-paced guides.
- Boosted confidence of employees by providing skilled training to improve knowledge and productivity.
- Wrote, optimized and monitored training processes.
- Delivered technical training programs to clients through blended approach including hands-on activities, simulators and technology-based methods to achieve best results.
- Developed and implemented competency program with 100% success rate.
- Integrated technology into training methods by use of mobile applications.
- Participated in professional organizations and pursued educational opportunities to upgrade job knowledge and training skills.
Assistant Store Manager | 06/2013 to 05/2015Lakeshore Learning Materials - Greensboro , NC
- Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
- Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
- Evaluated customer account information to assess current issues and determine potential solutions.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Documented conversations with customers to track requests, problems and solutions.
- Consulted with customers to determine best methods to resolve service and billing issues.
- Reviewed account and service histories to identify trends and issues.
- Worked with managers to develop service improvement initiatives.
- Escalated customer concerns, store issues and inventory requirements to supervisors.
- Set up and activated customer accounts.
- Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
Education and Training
Southern Crescent Technical College - - City,State | | Associate of ScienceCriminal Justice, 05/2014
- Deans list 2012-2014 with 4.0 GPA. Received student of the year award in 2013 while at Southern Crescent Technical College.
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Resume Strength
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- Word choice
- Length
- Measurable results
- Strong summary
- Target job
- Clear contact info
- Typos
Resume Overview
School Attended
- Southern Crescent Technical College
Job Titles Held:
- Pre-K Teacher
- Assistant Store Manager
- Corporate Trainer
Degrees
- Southern Crescent Technical College - City , State | Associate of Science
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