Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Attentive Practice Liaison Coordinator with two years experience assisting in the request and correction of prescriptions, working with physician partners to enhance their experience with the company. Great at communication and relationship building with busy medical professionals. Offers an through understanding of MenMD's current products and what is expected from offices on their prescriptions.

Skills
  • Assisting pharmacists
  • Manual and automated medication dispensing
  • Advanced math skills
  • Pharmaceutical sales and services
  • FDA Drug Safety Guidelines
  • Pharmacy and customer records management
  • Confidentiality and HIPAA
  • Regulatory compliance
  • Data entry
  • Answering customer questions
  • Patient confidentiality
  • Team collaboration
  • Multitasking
  • Team Building
  • Knowledge of medical terminology
  • Positive attitude and empathy
  • Well spoken
  • Willing to learn and grow
  • Ability to articulate information
  • Attention to detail
  • Maintain Good relationships with Clients
Experience
Practice Liaison Coordinator, 07/2019 to Current
Mclaren Health CareRochester Hills, MI,
  • Communicated with medical professionals via email and phone.
  • Maintained professional tone and dialect
  • Clarified Prescriptions to the standards of the pharmacy
  • Worked closely with doctor partners to maintain the happiness of our mutual patients
  • Developed a strong understanding of the products that are offered at MenMD
  • Sent refill requests, mix changes, and Requested brand new prescriptions
  • Developed Key observational skills looking at prescriptions to ensure there was a need to clarify
  • Assisted with data entry for period of time
  • Assists the Account Managers with question about prescriptions, patients, shipping, and pharmacy standards.
  • Developed relationships with several offices
Pharmacy Technician, 09/2017 to 05/2019
PetcoAtwater, CA,
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Processed hundreds prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Set up and modified patient profiles in the CVS System to include current information such as medications, allergies, and insurance details.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Communicated instructions to patients or caregivers.
  • Ensured proper entry and processing of patients' prescriptions into internal system.
  • Provided positive and empathetic customer service to all patients.
  • Implemented de-escalation tactics to avoid negative experiences for patients and coworkers.
Clerk/Cashier, 04/2017 to 09/2017
CVS HealthCity, STATE,
  • Took and gave change for cash, credit, and check payments daily, consistently maintaining accuracy and efficiency.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Merchandised new stock to appeal to customers, grab attention, and drive sales.
  • Consistently met upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Maintained professionalism with clean, tidy, and well-stocked check-out lines.
  • Set up new sales displays
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Resolved issues with POS systems, card readers and receipt printers to prevent customer delays.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked identification for proof-of-age and refusing alcohol sales to underage customers.
  • Provided expertise on each product, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
Education and Training
High School Diploma: , Expected in 2013
Central Cabarrus High School - Concord, NC
GPA:
Associate: Information Technology, Expected in
Argosy University - Phoenix, AZ
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

76Average

resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Target Job

Resume Overview

School Attended

  • Central Cabarrus High School
  • Argosy University

Job Titles Held:

  • Practice Liaison Coordinator
  • Pharmacy Technician
  • Clerk/Cashier

Degrees

  • High School Diploma
  • Associate

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: