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Practice Administrator Resume Example

Resume Score: 100%

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PRACTICE ADMINISTRATOR
Professional Background
Leading practitioner and educator in medical assisting, medical billing and medical business operations, including coding, insurance, and electronic records, and clinical office procedures. Successfully directed the Sanford Brown College medical billing and coding program for 10 years, educating hundreds of students and conducting faculty development training. As a medical office manager, improved operations for physician practices, saving money and time and enhancing patient experience. As an Assistant/Technician, training and leading staff in clinical setting as well as assisting physicians and educating patients.
Skill Highlights
  • Clinical training
  • Medical Assisting specialist
  • Strong medical ethics
  • Problem resolution ability
  • Strong clinical judgment
  • Leadership
  • Student Mentoring
  • Computerized charting specialist
  • Extensive medical terminology knowledge
  • CPR/BLS certified
  • Management
  • Faculty development
Accomplishments
Policy Development:
  • Developed program policies and procedures

Compliance:

  • Maintained compliance with regulatory standards for ABHES and ACICS

Implementation

  • Development and implementation of  program curriculum

Assessment:

  • Development and implementation of student competency/job readiness assessment procedures

Documentation:

  • Ensured charting accuracy through precise documentation and Electronic Medical Records implementation

Training:

  • Trained team of faculty in classroom instruction and management.  Also trained office staff on EMR and documentation accuracy

OSHA Compliance:

  •  Responsible for physician office staff  in OSHA training and verification

Physician Support:

  • Examination and minor office surgery assisting and training of staff
.


Professional Experience
Practice Administrator
January 2013 to January 2014
Stage House Vision Center - Brecksville, OH
  • Manage staff and practice needs, billing, coding, insurance follow up, patient scheduling, patient pretesting, patient examination assisting, office inventory and ordering, glasses selection, contact lens instruction, ICD-10 implementation, accounts receivables, electronic records implementation, experienced with OfficeMate EHR.
Medical Billing and Coding Program Director
January 2002 to January 2012
Sanford Brown College - Middleburg, OH
  • Program Manager, Class preparation and instruction of Medical Billing and Coding program from its inception, including administration, development and implementation of new curriculum, supervision and development of 28 faculty and advising of students.
  • Developed and led College Advisory Board for program.
  • See addendum for courses taught.


Head Ophthalmic Technician
January 1999 to January 2002
Stage House Vision Center - Brecksville, OH
  • Assisted physician, handling patient history/check-in, patient education and all front office duties.
  • Also in charge of all back office duties, including ICD-9-CM coding.
  • and CPT coding for general office and surgery, insurance billing, super bill and EOB posting and transcription.
Head Ophthalmic Technician
January 1986 to January 1998
Ophthalmology Physicians and Surgeons, Middleburg Hts - Middleburg Hts.,, OH
  • Responsible for coordinating OSHA cases and refractive surgery.
  • Handled patient history and education, assisted and scribed for physician in exam room and during office surgery, scheduled outpatient surgery and performed ICD-9CM and CPT coding for general office and surgery, Medicare and Workman's Compensation insurance billing, super bill and EOB posting, and pre-certification and documentation requirements for surgery.
Education and Training
Medical Assisting, 1986Hammel College - Brook Park, OH, United StatesAll aspects of adult education dealing with the Allied Health professions American Medical Technologists - Home Study Review - 2002 Medical Administrative Specialist, Certified Concentration: All aspects of the administrative workings of the medical office including medical billing and coding, medical office accounting, and medical records management American Medical Technologists - Home Study Review - 2002 Medical Assistant, Registered Concentration: All aspects of general medical assisting including pharmacology, anatomy and physiology, medical insurance billing and coding, medical office administration Joint Commission on Allied Health Personnel in Ophthalmology - Home Study Course - 1989 Ophthalmic Assistant Certification Concentration: All aspects of technical assisting of the physician in both the office and the operating room settings. Patient pre-evaluation and education, as well as, office and patient accounts. Billing and coding elements
Diploma : 1986
Can Parenting Training Help Improve Kids' Stress - 2015 Certificate of Participation Medscape: Medical Marijuana for Neurologic Disorders: More Study Needed - 2015 Certificate of Participation Medscape: Diagnosing Atrial Fibrillation - 2015 Certificate of Participation In-Service: Health SBU "Registrar Training - Segment 1" 2010 Certificate of Participation Medscape: "Depression, Suicidal Ideation More Likely in Adolescents With Late vs. Earlier Set Bedtimes" 2010 Letter of Completion In-Service: "Academic Policies" 2009 Certificate of Training In-Service: "Classroom Assessment Strategies" 2009 Certificate of Participation In-Service: "Motivating the Adult Learner" 2008 Certificate of Participation In-Service: "Faculty Success" 2008 Certificate of Training Pacific Institute: "Invest In Success" 2005 Certificate of Completion Medscape: "Savant Abilities in a Child with Autism" 2005 Certificate of Completion Medscape: "Interrelationships of Depression and Anxiety to Insomnia" 2005 Certificate of Participation Medscape: "Clinical Advances in Non-Small Cell Lung Cancer and Mesothelioma" 2005 Certificate of Participation Medscape: "Children May Not Need Antibiotics for Acute Infective Conjunctivitis" 2005 Letter of Completion Medscape: "Screening Interval for Retinopathy in Children with Diabetes May Be Prolonged" 2005 Letter of Completion In-Service "Interactive Lesson Planning" 2005
Certificate of Completion In-Service: "The Adult Learner" 2005 Certificate of Completion
Affiliations
American Medical Technologists Association COMMUNITY INVOLVEMENT: Olmsted Falls Chamber of Commerce, Berea City Schools Curriculum Council, Brook Park Recreation Center Cheerleading Coach/Field Supervisor ADDENDUM
Publications
McGraw-Hill Learning Technologies: Book Review: "You Code It" 1st Edition c2009 McGraw-Hill Learning Technologies: Book Review: "You Code It! A Case Studies Workbook" 1st Edition c2009 Delmar Cengage Learning: Book Review: "2008 Coding Workbook for the Physician's Office" c2008 Delmar Cengage Learning: Book Review: "Medical Terminology for Insurance and Coding" 1st Edition c2008 McGraw-Hill Learning Technologies: Book Review: "Medical Assisting: Administrative and Clinical Competencies", 2nd Edition c2005
Skills
Academic, accounting, accounts receivables, Administrative, anatomy, Autism, Billing, Cancer, CPT coding, Diabetes, documentation, front office, general office, ICD-10, ICD-9-CM coding, instruction, Instructor, insurance, inventory, Lesson Planning, medical assisting, Medical Billing, back office, office, office administration, Ophthalmology, Personnel, pharmacology, physiology, Policies, Coding, scheduling, supervision, surgery, transcription
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Resume Overview

Companies Worked For:

  • Stage House Vision Center
  • Sanford Brown College
  • Ophthalmology Physicians and Surgeons, Middleburg Hts

School Attended

  • Hammel College

Job Titles Held:

  • Practice Administrator
  • Medical Billing and Coding Program Director
  • Head Ophthalmic Technician

Degrees

  • Medical Assisting , 1986
    Diploma : 1986
    Can Parenting Training Help Improve Kids' Stress - 2015 Certificate of Participation Medscape: Medical Marijuana for Neurologic Disorders: More Study Needed - 2015 Certificate of Participation Medscape: Diagnosing Atrial Fibrillation - 2015 Certificate of Participation In-Service: Health SBU "Registrar Training - Segment 1" 2010 Certificate of Participation Medscape: "Depression, Suicidal Ideation More Likely in Adolescents With Late vs. Earlier Set Bedtimes" 2010 Letter of Completion In-Service: "Academic Policies" 2009 Certificate of Training In-Service: "Classroom Assessment Strategies" 2009 Certificate of Participation In-Service: "Motivating the Adult Learner" 2008 Certificate of Participation In-Service: "Faculty Success" 2008 Certificate of Training Pacific Institute: "Invest In Success" 2005 Certificate of Completion Medscape: "Savant Abilities in a Child with Autism" 2005 Certificate of Completion Medscape: "Interrelationships of Depression and Anxiety to Insomnia" 2005 Certificate of Participation
    Certificate of Completion In-Service: "The Adult Learner" 2005 Certificate of Completion

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