practice administrator resume example with 10+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Detailed-Oriented Administrator with proven history of building partnerships with clinicians to make meet practice goals and maximizing the patient experience. Adept in creating and implementing innovative solutions to meet goals.
Skills
Workflow Management
Policy and Procedure Development
HIPAA and OSHA Regulations
Process Implementation
Employee Performance Evaluations
Expenditure Authorization
Employee Training Program
Time Management
Service Rates Establishment
Employee Work Scheduling
Employee Supervision
Financial Reporting Coordination
Critical Thinking
Verbal and Written Communication
Epic Systems
Employee Recruitment and Hiring
Decision Making
Operating Plans Development
Data Analysis
Risk Management
Budget Planning
New Hire Training
Performance Metrics
Hiring Medical Personnel
Education and Training
University of Nevada - Las VegasLas Vegas, NVExpected in 01/2010 ā āMaster of Healthcare Administration:Healthcare Administration - GPA:
University of Nevada - Las VegasLas Vegas, NVExpected in 12/2008 ā āBachelor of University Studies:Psychology and Sociology - GPA:
Experience
Baylor Scott & White Health - Practice Administrator Lewisville, TX, 02/2019 - Current
Ability to observe situations through a patient perspective to improve patient experience
Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
Maintained awareness of government regulations, health insurance changes and financing options.
Created and implemented policies and procedures for effective practice management.
Recruited, hired and trained new medical and facility staff.
Directed, supervised and evaluated medical, clerical or maintenance personnel.
Coordinated financial operations, budgeting, accounting, expenses and financial reporting tasks.
Ordered supplies needed and kept tabs on inventory levels.
Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
Explained policies, procedures and services to patients.
Supported entire practice's staff, which boosted efficiency and improved overall process flow.
Checked entire office and waiting areas regularly to provide clean and organized surroundings.
Mentored and coached interns and newly hired team members on office procedures and computer systems.
Complied with OSHA and HIPAA regulations.
Communicated with patients with compassion while keeping medical information private.
Utah Transportation Authority - Manager of Practice Operations Ogden, UT, 05/2014 - 08/2019
Developed and implemented policies and procedures for Orthopedic office.
Motivated staff by offering direction and providing constructive feedback.
Consulted with clinicians to develop business strategy.
Coordinated financial operations, budgeting, accounting, expenses and financial reporting tasks.
Created and implemented policies and procedures for effective practice management.
Coordinated work activities and scheduling of medical, nursing and physical plant staff.
Established solid relations with leadership and staff
Explained policies, procedures and services to patients.
Checked entire office and waiting areas regularly to provide clean and organized surroundings.
Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
Supported entire practice's staff, which boosted efficiency and improved overall process flow.
Ordered supplies needed and kept tabs on inventory levels.
Communicated with patients with compassion while keeping medical information private.
Built work workflow and staff assignments, taking workload into consideration.
Club Pilates - Certified Pilates Instructor City, STATE, 08/2021 - 10/2022
Built and continually expanded knowledge and expertise to keep class content fresh and interesting.
Enforced safety rules and procedures to minimize injuries.
Wiped down exercise mats, weights and equipment prior to and after use.
Listened to class members and customers and adapted class content and instructions to meet needs and enhance fitness and engagement.
Observed participants during classes, watching for issues and incorrect techniques.
Invited individuals of all ages and fitness levels to participate in classes.
Prepared for classes in advance, selected and queued music beforehand and began and ended classes on time for maximum benefit to attendees.
Demonstrated proper breathing techniques.
Built and established lasting relationships using encouragement and personal support.
Assessed needs of participants and developed class exercises to address expectations.
Western Regional Center For Brain And Spine Surger - Office Administrator City, STATE, 08/2012 - 05/2014
Explained company personnel policies, benefits and procedures to employees or job applicants.
Recruited and trained new employees to meet job requirements.
Created memos, letters and other documents, fostering internal and external communication.
Provided leadership, insight and mentoring to newly hired employees.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
Delegated work to staff, setting priorities and goals.
Replenished office supplies, placing new orders for restocking to maintain inventory.
Collaborated with physicians to ensure timely completion of hospital applications.
Interviewed job applicants to obtain information on work history, education or job skills.
Informed job applicants of duties and responsibilities, compensation and benefits.
Addressed credentialing requests, overseeing compliance with governmental and organizational guidelines regarding tiered data access.
Hired employees and processed hiring-related paperwork.
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