Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Accomplished Practice Administrator who proudly maintains a highly productive, efficient and quality-driven environment at all times.
  • Budgeting proficiency
  • Strong presentation skills
  • Project management authority
  • Effective staff coach
  • Analytical thinker
  • Quality improvement competency
  • Promotes positive behavior
  • Independent judgment and decision making
  • Strategic planning capability
  • Effective staff coach
  • Recruiting and hiring expert
  • Accomplished leader
Work History
03/2012 to Current Practice Administrator Cityblock | Fayetteville, NC,
  • Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.
  • Led the planning and achievement of goals and objectives consistent with organization Mission, Vision, and Values.
  • Established and maintained systems that safely met residents' needs.
  • Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
  • Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.
  • Established and oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs.
  • Strategically planned methods to achieve operational goals and targets.
  • Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.
  • Routinely collaborated with department managers to correct problems and improve services.
  • Supervised and managed the daily activities of a clinical team consisting of [number] physicians, nurses and support staff.
  • Established standards for selection, promotion and termination of staff.
  • Created and maintained computerized record management systems to record and process data and generate reports.
Expected in 9 2009 Master of Business Administration | Healthcare Management American InterContinental University, Hoffman Estates, IL GPA:
    Healthcare Management
  • Coursework in Business Management
Expected in 5 2004 Bachelor of Science | Psychology Idaho State University, Pocatello, ID GPA:
  • LEAN Certified within the healthcare system ARAMARK- Healthcare Feb 2010-April 2012 Miles City, MT Holy Rosary Healthcare Director- Environmental Services Effectively manage direct service staff and scheduling of employees Effectively sold business within ARAMARK Hospital Services Directly communicate with management/physicians within the hospital to achieve optimal outcomes.
  • Follow through with training direct service staff Involved in employee recognition program Trained and certified in cleaning processes in space/floors Trained in measuring outcomes, and the metrics needed to demonstrate success in organization Manage budgets and managing efficient processes Establish, communicate, pursue and achieve specific goals related to the department and overall satisfaction scores within the Hospital Demonstrated the ability to recruit and retain staff Demonstrated effective leadership skills Demonstrated effective problem solving skills Involved in solutions to problems and demonstrate effective follow through Implemented safety policies and successfully implement these policies Actively participate in committees in the hospital , example: Infection Control, Hospital Safety Committee, Environment of Care LEAN certified within Healthcare Organization Director: Outpatient Mental Health Clinic May 2004-February 2010 Idaho Falls, ID.
  • Joshua D.
  • Smith and Associates Ex-officio Board Member Pioneered a successful strategic plan for outpatient mental health services Recruited physicians and was liaison with clinic staff Recruited, hired, trained, organized and supervised employees in the outpatient mental health clinic Increased revenue by developing and implementing a utilization management tool to manage authorized hours to provide mental health services to participants Establish, communicate, pursue and achieve specific goals related to strategic plan at a program level to promote growth Direct supervisor for facilities and housekeeping.
  • Involved in budget and managing efficient processes.
  • Oversee and direct employees to ensure that the goals of the company are met in an efficient and effective manner.
  • Effectively manage and oversee budgets and any other physical matters within the company Directly involved in policy writing and implementation for the organization Spear headed CARF (Commission on accreditation for Rehabilitation Facilities) accreditation Provide opportunities for employees to receive training relevant to their responsibilities within the company Actively participate in management and leadership meeting and activities relating to the company Implement specific practices aimed at maintaining a positive professional image in the community Team Leader/Community Based Services Idaho Falls, ID.
  • Joshua D.
  • Smith and Associates Developed a utilization management measurement tool for community based services Served as a mentor to a team assigned by a Program manager Organized and was involved in staffing with consumers and employees Developed communication, listening, and problem solving skills Developed scheduling skills, accountability for employees and evaluation procedures for employee performance Coordinate and facilitate needed training for employees Committee Governance Committee for Clinic Facility Capital Committee Safety Committee Infection Control Committee Executive Committee for Holy Rosary Healthcare Health Networks Executive Committee Member of MGMA Health Network Operating Council Emergency Preparedness Committee.
budgets, coaching, contracts, market, mentoring, Project Management, quality, safety, scheduling, staffing, strategy, strategic, workflow

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School Attended

  • American InterContinental University
  • Idaho State University

Job Titles Held:

  • Practice Administrator


  • Master of Business Administration
  • Bachelor of Science

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