Practice Administrator resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
I am an Efficient Healthcare Administrator managing day-to-day operations of medical facilities to provide high-quality care. I encourage staff to develop close relationships with patients and community members. I believe in developing performance review frameworks to identify promotion opportunities helping staff towards reaching full potential. I am a strong Leader. I lead by example , not relying only upon my authority.
Skills
Personnel management
Regulatory requirements
Staff supervision
Accreditation support
Employee retention strategies
People skills
Experience
Practice Administrator, 08/1996 - 01/2022 Refresh Mental Health – Brighton, MI,
Represented company professionally when engaging with public , other medical facilities and government agencies.
Assisted with budgetary development by providing in-depth analysis of current and potential future expenses.
Implemented cost control policies to limit excessive or unmanaged spending by various teams.
Created documentation to articulate departmental roles and drafted statement-of-work for each team.
Managed operations in accordance with budget requirements.
Led and motivated 90 employees through supervision, training and coaching on duties and daily operational activities.
Resolved conflicts between physicians, nurses and administrative staff to maintain optimal workflows.
Initiated training and education programs for supporting healthcare staff.
Implemented new hire training to further develop skills and initiate discussions on task prioritization which included the addition of local college students
Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team.
Supervised team of pharmacy technicians, nurses, interns and support staff.
Diversified facility offerings by adding services such as a Flow Lab and recruited a Flow Technician. Added 4 Nurse Practitioners and a Pharmacist.
Laboratory Manager , 08/1996 - 01/2022 Agropur Inc. – Lake Norden, SD,
Maintained compliance with laboratory, company and legal regulations.
Managed equipment, building areas and inventory to keep facility running at peak levels.
Established and managed quality control program covering laboratory activities.
Supervised cleaning and maintenance of laboratory equipment to prevent errors and breakdowns.
Maintained detailed records and completed regular reports for operations, accounting and human resources needs.
Defined priorities, delegated tasks and planned workflow for laboratory personnel.
Treated Lab staff with fairness and respect, providing recognition of accomplishments.
Coached staff on strategies to enhance performance and improve patient relations.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Planned and implemented layout enhancements to promote efficiency and maximize space utilization.
Recruited and trained new employees to meet job requirements.
Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations.
Coordinated work of 20 employees by offering clear direction and motivational leadership.
Cultivated culture of empowerment to help employees better meet patient needs with minimal oversight.
Reviewed employee performance and delivered constructive feedback to improve performance.
Medical Laboratory Technician, 08/1996 - 01/2022 Civilian Corps – Fort Leonard Wood, MO,
Cleaned and sterilized lab area, tools and equipment.
Maintained clean and fully operational laboratory equipment.
Conducted blood counts and other tests to support safe transfusion processes.
Operated equipment to analyze bodily fluids for anomalies.
Cultivated, isolated and identified microorganisms in biological samples to assist in diagnostic efforts.
Supported work of physicians by cutting, staining and mounting tissues samples for analysis.
Identified specific markers of disease and documented findings in detailed reports for clinician use.
Conferred with pathology to help narrow down diagnoses based on located abnormalities.
Drew blood from patients to collect samples using venipuncture and following aseptic techniques.
Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
Prepared specific send-out lab samples for shipping to outside vendors.
Analyzed specimens following quality control measures for accurate results.
Provided excellent patient support and care to patients and families.
Completed preventive maintenance to keep lab equipment and facility in ideal condition.
Adhered to all safety and infection control precautions and regulations.
Ordered laboratory supplies to maintain inventory stock.
Performed troubleshooting to resolve common equipment issues or contacted technical consultant to repair complex problems.
Prepared reagents, solutions and supplies to conduct lab tests.
Provided medical technology information by answering questions and requests.
Managed inventory purchasing, organization and tracking.
Kept operations in compliance with internal regulations and compliance standards through strong quality, infection and safety control procedures.
Processed orders for lab testing and liaised with physicians to review results.
Performed urinalysis, hematology, chemistry and other testing procedures.
Performed stat and routine testing on various specimens.
Provided medical technology information to patients and families and determined normal and abnormal components in samples.
Maintained lab equipment and troubleshot instrument problems.
Analyzed blood cells by counting and identifying cells, using microscopic techniques and procedures.
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