LiveCareer-Resume

practice administrator resume example with 16+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Workflow Management
  • Managing Files and Records
  • Payroll Administration
  • Verbal and Written Communication
  • Employee Supervision
  • Decision Making
  • Employee Work Scheduling
  • Critical Thinking
  • Time Management
  • New Hire Training
Education and Training
Keiser College Daytona Beach, FL, Expected in 05/2005 : Medical Billing And Coding Specialist - GPA :
Mainland High School Daytona Beach, FL Expected in 06/2000 High School Diploma : - GPA :
  • Honors Recipient
  • Senior, 2000 - Honor Roll
  • 3.0 GPA
Daytona State College Daytona Beach, FL Expected in Associate of Arts : - GPA :
Experience
Cone Health - Practice Administrator
Elon, NC, 06/2019 - Current
  • Supported entire practice's staff, which boosted efficiency and improved overall process flow.
  • Directed, supervised and evaluated medical, clerical or maintenance personnel.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Recruited, hired and trained new medical and facility staff.
  • Ordered supplies needed and kept tabs on inventory levels.
  • Coordinated financial operations, budgeting, accounting, expenses and financial reporting tasks.
  • Created and maintained electronic record management (EMR) systems to store data and develop reports.
  • Communicated with patients with compassion while keeping medical information private.
  • Maintained records management system to process personnel information and produce reports.
  • Explained policies, procedures and services to patients.
  • Mentored and coached interns and newly hired team members on office procedures and computer systems.
  • Checked entire office and waiting areas regularly to provide clean and organized surroundings.
  • Motivated staff by offering direction and providing constructive feedback.
  • Created and implemented policies and procedures for effective practice management.
  • Consulted with clinicians to develop business strategy.
  • Complied with OSHA and HIPAA regulations.
Nephrology Consultants, P.A. - Medical Office Receptionist/Medical Assistant
City, STATE, 02/2015 - Current
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.
  • Organized charts, documents and supplies to maintain team productivity.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Educated patients about medications, procedures and physician's instructions.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Checked patients in and out for appointments and collected co-payments.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Greeted patients and visitors to answer questions or refer inquiries to appropriate personnel.
  • Maintained patient accounts by obtaining, recording and updating personal and financial information.
  • Processed patient payments and scanned identification and insurance cards.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Entered insurance, demographics and health history into patient database.
  • Protected patients by observing strict HIPAA guidelines.
Halifax Health Medical Center - Unit Clerk/Patient Care Technician/Monitor Technician
City, STATE, 05/2006 - 02/2015
  • Responded to bell or light signal calls to assist patients with needs.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Assisted with patient admissions, discharges and transfers.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Restocked unit frequently with necessary medical supplies.
  • Kept instruments and equipment clean and sanitized.
  • Prepared patient chart for admission and compiled appropriate paperwork.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
  • Answered phones to transfer calls or relay messages to patients or staff.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
  • Administered continuous and 12-lead electrocardiogram monitoring.
  • Updated patients' records with readings taken from heart monitors or EKGs.
  • Monitored patients on telemetry by computer or transtelephonically.

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Resume Overview

School Attended

  • Keiser College
  • Mainland High School
  • Daytona State College

Job Titles Held:

  • Practice Administrator
  • Medical Office Receptionist/Medical Assistant
  • Unit Clerk/Patient Care Technician/Monitor Technician

Degrees

  • High School Diploma
  • Associate of Arts

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