Postmaster Resume Example Company Name

POSTMASTER

Professional Summary

I was a friendly Postmaster with 40 years of experience managing daily postal operations. After being employed for 40 years, I was a dependable employee shown by my accumulation of 3600 hours of sick leave. I coordinated the operation, management and support services. I developed detailed reports of all post office activities. I had a proven history of training, managing and evaluating performance for up to 20 employees. And, I cleaned toilets in my early years.

Skills

Work History

Postmaster06/2012 to 10/2017
Company Name – City, State

Assisted customers in determining proper postal service to align with individual needs.
Efficiently and kindly handled customer complaints and issues to increase satisfaction rates.
Managed flow, operations and management services for daily post office visitors.
Developed and maintained detailed reports of all post office activities.
Maintained accuracy through closely auditing and reviewing documents.
Hired, trained and evaluated performance of 20 employees.
Managed daily operations of a Level 20 post office.
Worked closely with window clerks, distribution clerks and carriers to maintain optimum levels of communication to effectively and efficiently complete projects.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Used coordination and planning skills to achieve results according to schedule.
Identified issues, analyzed information and provided solutions to problems.
Developed and maintained courteous and effective working relationships.
Actively listened to customers' requests, confirming full understanding before addressing concerns.

Postmaster12/1988 to 05/2012
Company Name – City, State

Issued and cashed daily money orders.
Efficiently and kindly handled customer complaints and issues to increase satisfaction rates.
Managed rent collection and billing for post office boxes.
Developed and maintained detailed reports of all post office activities.
Hired, trained and evaluated performance of employees.
Worked closely to maintain optimum levels of communication to effectively and efficiently complete projects.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Developed and maintained courteous and effective working relationships.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Vacuumed, dusted, cleaned windows, cleaned bathrooms including toilets.

Window clerk/distribution clerk06/1979 to 12/1988
Company Name – City, State

Assisted customer by locating items, processing payments and carrying out heavy purchases.
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
Processed incoming shipments upon package receipt by scanning boxes and envelopes.
Consistently lifted materials weighing as much as 60 pounds.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Checked packages and merchandise for damage and notified vendors.
Completed sales in excess of $2000.00 with near-zero error rate using POS system.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Assisted customers by answering questions and fulfilling requests.
Answered questions about store policies and concerns to support positive customer experiences.
Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
Educated customers on promotions to enhance sales.
Checked prices for customers and processed items sold by scanning barcodes.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
Estimated business demands and aligned operations with expected customer levels, including restocking target items and verifying optimal levels of supplies such as bags and register tape.
Performed inventory control, such as counting and stocking merchandise.
Managed wide-ranging daily concerns, including resolving pricing issues, removing damaged products and placing special orders for customers.
Increased sales by offering advice on purchases and promoting additional products.
Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.

Education

Bachelor of Arts: Business/Human Resources06/1991Simpson University- City

Associate of Arts: Accounting06/1979Shasta Community College- City

Associate of Arts: History01/1975College of The Siskiyous- City

High School Diploma06/1973Glendale High School- City

Resume Overview

School Attended

Simpson University
Shasta Community College
College of The Siskiyous
Glendale High School

Job Titles Held:

Postmaster
Window clerk/distribution clerk

Degrees

Bachelor of Arts : Business/Human Resources 06/1991
Associate of Arts : Accounting 06/1979
Associate of Arts : History 01/1975
High School Diploma 06/1973

Postmaster Resume Example

Resume Score: 80%

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