High-energy, confident professional. Organized, efficient, outside the box thinker. Genuine interest in engaging with, and learning about others. Seeking career that will allow and encourage growth both professionally, and personally.
• work independently with minimal supervision
• result-oriented and possess attention to detail and accuracy
• ability to read, write, and interpret instructional documents such as reports and procedure manuals
• sense of urgency and ability to prioritize a changing workload
• understand the importance of adherence to confidentiality and legal compliance standards
• ability to work a flexible schedule based on department and company needs
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• manage and assist candidates through the employment process, including extending interview invitations to qualified candidates, sending correspondence to those who are not, and marking candidates as hired in the system, following notification from the store
• screen employment applications for designated areas, dispositions candidate post interview, and marks candidate as hired once on-boarded
• evaluate multiple pieces of data and reach a sound decision on job fit
• post open jobs for internal and external positions based on requests/business needs
• track open jobs and candidate flow, maintain spreadsheets to help forecast upcoming business needs
• consistent and timely evaluation of candidate application data and assessment results to screen in best candidates (within 24 hours)
• conduct on-site interviews and determine which department is best fit for candidate and move to next interview step, if candidate qualifies
• assist with hiring events for out of state locations by completing live interviews via phone for candidates that are on-site at their location; determine which department is best fit for candidate during interview, and move to next interview step, if candidate qualifies
• ensure 100% WOTC screening compliance and partner with stores to ensure 100% Form 8850 compliance
• review available dates/times on stores interview calendars
• communicate with managers on issues and escalate, if needed
• routinely research surrounding areas similar job positions/pay rates/signing bonuses
• research and implement team building exercises for on-site and remote teams to reinforce trust and consistent open communication
•check in all patients and transfer patient information forms into virtual chart
•schedule patient appointments within operational standards
•confirm patient appointments two (2) business days prior to the patients' appointments
•complete insurance verification two (2) business days prior to all (general and specialty) patients' visits to determine coverage and benefit limits and link insurance in Dentrix
•ensure insurance pre-authorizations are received prior to appointments, if required
•complete check out process with each patient by reviewing charts to ensure that all information is written properly and procedures are documented and match the signed routing slip that the general dentist or specialist has submitted
•participate in morning huddle, chart review, and inform team of any pertinent information concerning scheduled patients
•create treatment plans based off of doctor recommendations and calculate patients' estimated costs based insurance plan; review plan and out of pocket costs with patient and answer any questions they may have
•collect payment for services, or prepayment for upcoming scheduled services
•create payment plans, as needed, by utilizing information available to determine type of payment plan for patient
•run various reports as needed such as: AR, pending treatment plans, and hygiene report to ensure payment plans are up to date and to ensure patients oral health is maintained
•follow up with patients that are past due for hygiene visits, have pending treatment plans that need to be completed, or that are past due on agreed payment plans
•check in all patients and transfer patient information forms into virtual chart
•schedule patient appointments within operational standards
•confirm patient appointments two (2) business days prior to the patients' appointments
•complete insurance verification two (2) business days prior to all (general and specialty) patients' visits to determine coverage and benefit limits and link insurance in Eaglesoft
•ensure insurance pre-authorizations are received prior to appointments, if required
•complete check out process with each patient by reviewing charts to ensure that all information is written properly and procedures are documented and match the signed routing slip that the general dentist or specialist has submitted
•collect payment for services, or prepayment for upcoming scheduled services
•follow up with patients that are past due for hygiene visits, have pending treatment plans that need to be completed, or that are past due on agreed payment plans
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