LiveCareer-Resume

postal carrier resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Ambitious student pursuing AWS cloud degree eager to contribute developed knowledge in Solutions Architect role. Skilled in cloud computing— Amazon Web Services , strong organizational, analytical and system thinking skills and excellent interpersonal communication and negotiation skills in Cloud Computing settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings . Multilingual and fluent in French and English, offering solid comprehension of cultural diversity.

Skills
  • Application development
  • Template and content creation
  • Technical support
  • Testing and debugging
  • HTML
  • Software architecture
  • Performance and scalability optimization
  • Cybersecurity analysis
  • JavaScript
  • Design and development
  • Test development
  • Data warehousing and analytics
  • Testing and deployment
  • Scrum
Experience
Postal Carrier, 07/2015 to Current
EsriDallas, TX,
  • Observed road rules, weather and road conditions and other factors to maintain safe driving record.
  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.
  • Obtained receipts for registered and certain insured mail.
  • Routed all classes of mail in sequence of delivery along established route.
  • Separated mail to be transported to relay boxes along route for subsequent delivery.
  • Assisted customers in receiving oversized parcels by carrying items inside.
  • Handled undeliverable mail in accordance with established procedures.
  • Delivered various types of mail on routes according to strict timelines.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
Customer Service Representative, 02/2011 to 07/2015
Diamond Ranch AcademySaint George, UT,
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Assessed customer needs and upsold products and services to maximize sales.
  • Created and implemented process improvements to reduce workloads and bolster callback efficiency.
  • Documented conversations with customers to track requests, problems and solutions.
  • Reviewed account and service histories to identify trends and issues.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Educated customers on special pricing opportunities and company offerings.
  • Set up and activated customer accounts to maintain QA satisfaction levels.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
Math Tutor, 09/2005 to 09/2010
University Of Yaounde 1City, STATE,
  • Instructed small groups of students in key subject concepts.
  • Monitored students' math skills using progress assessment tools.
  • Designed study programs based on school curriculums and students needs to help each excel in studying for and taking examinations
  • Taught students how to study, take notes and complete test questions.
  • Met with parents and guardians on regular basis to deliver progress reports and discuss areas for further improvement.
  • Supported students by identifying and addressing specific concerns.
  • Emphasized importance of good study habits and devised homework schedules to assist students in implementing tailored study plans.
  • Built student self-confidence by working through stages of Arithmetic concepts and using positive reinforcement techniques.
  • Attended to students in classroom, study area and home environments to maximize support.
  • Tutored freshmen in college-level math courses, coordinating tutoring hours with lab instructors and teachers.
  • Communicated with parents and teachers about student progress in individual and group sessions using student feedback and assessments.
  • Instructed students and supported understanding of math concepts.
  • Communicated with parents and students to facilitate confidence and trust in tutoring program.
Education and Training
Bachelor of Science: Econometrics And Quantitative Economics, Expected in 07/2008
University Of Yaounde - Yaounde-Soa,
GPA:
  • Completed coursework in Econometrics 1, Econometrics 2 , Probability and Statistics
  • Major in Econometrics
  • Minor in Empirical Industrial Organization
Bachelor of Applied Studies: , Expected in
Northern Virginia Community College - Annandale, VA
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University Of Yaounde
  • Northern Virginia Community College

Job Titles Held:

  • Postal Carrier
  • Customer Service Representative
  • Math Tutor

Degrees

  • Bachelor of Science
  • Bachelor of Applied Studies

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: