postal carrier resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Registered mail protocols
  • Mail-sorting and delivery sequence
  • Route Navigation
  • Address management system
  • Local area route knowledge
  • Self-Motivated
  • Good Telephone Etiquette
  • Analytical and Critical Thinking
  • Multitasking Abilities
  • Planning and Coordination
  • Decision Making
  • Interpersonal Communication
  • Training and Development
  • Flexible and Adaptable
  • Organization and Time Management
Work History
Postal Carrier, 09/2021 to Current
Rosewood Hotels & ResortsDallas, TX,
  • Planned and cased mail in sequence of delivery for designated route.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Directly interacted with customers to deliver mail, packages and ordered goods.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Distributed mail/packages on foot to residences and businesses daily.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Helped customers by carrying oversized parcels inside residences.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
Sous Chef, 12/2019 to 08/2021
St. Joseph Mercy HospitalCity, STATE,
  • Acted as head chef when required to maintain continuity of service and quality.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Mentored kitchen staff to prepare each for demanding roles.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
  • Developed full, tasting, and special events menus to meet establishment needs and maintain strong customer levels.
  • Trained and managed kitchen personnel and supervised related culinary activity.
  • Disciplined and dedicated to meeting high-quality standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Developed and remained accountable for safety, quality, consistency and adherence to standards.
  • Monitored and controlled overhead and production costs with responsibility for profit and loss.
Logistics/Driver Manager, 12/2013 to 09/2019
J&R LogisticsCity, STATE,
  • Coordinated with drivers to organize timely pickup and delivery.
  • Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
  • Addressed driver communications and provided required data to drivers.
  • Implemented and supported company quality and safety improvement efforts.
  • Recruited, trained and assessed [5] drivers and qualifications of each as per driving laws.
  • Organized records of vehicles, schedules and completed orders.
  • Assessed [Box Trucks] and [Non CDL] vehicles, managed maintenance and arranged for quality vehicles and personnel when needed.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Conducted research to address shipping errors and packaging mistakes.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Expedited resolutions of shipping errors and packaging mistakes.
  • Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Led value-added customer service team that consistently over-delivered on customer expectations.
  • Prospected for leads to build pipeline and convert to sales opportunities.
Lead First Cook, 11/2002 to 11/2013
MotorCity Casino HotelCity, STATE,
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Communicated closely with servers to fully understand special orders for customers.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Transitioned between breakfast and lunch service.
  • Ordered and received products and supplies to stock kitchen areas.
  • Inspected appliances, commercial fryers, and ovens to verify proper working order.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
  • Managed kitchen staff, supervised preparation of foods ,and explained steps for readying specialty items.
  • Mentored staff in expectations and parameters of kitchen goals and daily work.
  • Maintained central standardized recipe and ingredient repository with nutritional and cost information.
  • Assisted chef with planning easy but elegant appetizers to spark customer interest.
  • Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Met production requirements for banquet and outlet desserts and breakfast pastries.
  • Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
: , Expected in to Oakland Community College - Farmington Hills, MI,
BBA: Business Management, Expected in 05/2024 to Washtenaw Community College - Ann Arbor, MI

Serv Safe Management Certification 12/09/2019- Current


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Resume Overview

School Attended

  • Oakland Community College
  • Washtenaw Community College

Job Titles Held:

  • Postal Carrier
  • Sous Chef
  • Logistics/Driver Manager
  • Lead First Cook


  • BBA

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