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Portfolio Recovery Associates - Legal Clerk Resume Example

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PORTFOLIO RECOVERY ASSOCIATES - LEGAL CLERK
Summary

To secure a position as an Administrative Assistant II, where my professional skills, acquired knowledge, and varied experience may be utilized for advancement, challenge, and growth.

Highlights

Microsoft Office, specifically Word and Excel Knowledgeable of Laser Fiche, WISE, and Manatee


Accomplishments 2008-2009 School Activity Funds Audit; no findings, resulting in a perfect audit.
Experience
Portfolio Recovery Associates - Legal Clerk 06/2014 to Current Randstad Staffing Agency Norfolk, VA

Verify and edit pleadings for accuracy

Demonstrate familiarity with pleadings from various states

Review accounts to determine the next step on the account

Navigate the CLS and PRAnet databases to ensure accuracy of the information

Train and coach new team members on the pleading process
Owner/Operator 03/2011 to Current Sugar Baby Cupcakes Virginia Beach, VA
  • As the Owner/Operator of Sugar Baby Cupcakes, I assume numerous tasks; from the preparation and displaying of products to the administrative tasks.
  • I analyze the consistency and quality of the product and make certain the bakery runs smoothly and is profitable.
  • I establish prices, order inventory and manage a daily budget.
  • In addition, I process deliveries, ensure workplace safety and collaborate with clients and vendors concerning orders to achieve maximum customer satisfaction.
Bookkeeper 07/2010 to 12/2010 Virginia Beach Middle School Virginia Beach, VA
  • Utilized Manatee, a computer program that granted me access to create purchase requisitions, complete adjustments and transfers, issue cash receipts and cash disbursements.
  • I also used Manatee on a monthly basis to print all financial reports and to perform the bank reconciliation.
  • I also used BuySpeed, a web based program that allowed me to submit requisitions for reimbursement or for payment.
  • I was responsible for all administrative, instructional, and student purchases, which made me accountable for the correct expenditures of school draw accounts, sports funds, and private donations given to Virginia Beach Middle School.
  • Managed daily office operations and maintenance of equipment.
School Administrative Associate I 10/2007 to 06/2010 Seatack Elementary School Virginia Beach, VA
  • Provided day-to-day administrative operations for the senior administrator.
  • Preparing and maintained files and records for the faculty and staff, typing letters and memorandum that were in compliance with school policy.
  • Responsible for setting up interviews as well as participating on interview panels, which required my feedback on the qualifications of the candidates.
  • Supervised the work flow of the office staff, consisting of three associates, by approving leave, handling complaints, and performing yearly evaluations.
  • Maintained accurate attendance of the faculty and staff by utilizing WISE, a data based system that allowed me to input employees leave, certify timesheets and submit to time and attendance for processing.
  • As the school's bookkeeper, I utilized Manatee, a computer program that granted me access to create purchase requisitions, complete adjustments and transfers, issue cash receipts and cash disbursements.
  • I also used Manatee on a monthly basis to print all financial reports and to perform the bank reconciliation.
  • I also used BuySpeed, a web based program that allowed me to submit requisitions for reimbursement or for payment.
  • I was responsible for all administrative, instructional, and student purchases, which made me accountable for the correct expenditures of Title I funds, school draw accounts, and private donations given to Seatack Elementary School.
  • Lastly, I performed a myriad of miscellaneous duties such as sending and receiving faxes, making photocopies of documents, and scanning documents using Laser Fiche.
Lease Accounting Assistant 05/2007 to 10/2007 Dollar Tree Stores, Inc Chesapeake, VA
  • As a Lease Accounting Assistant, I was responsible for performing administrative tasks for the Lease Accounting Department, by creating sales and reconciliations letters that were sent to property managers.
  • I generated the monthly sales reports per Dollar Tree Store, which determined the rent cost, if any, by calculating the percentage rent for stores that exceeded their breakpoint.
  • I was also responsible for calculating common area maintenance (CAM) reconciliations for a set number of stores, which determined the maintenance cost.
  • I utilized several computer programs, such as Lawson, REM, and AS400 to maintain vendor information and to track rent data trends giving the final outcome to the Real Estate Department of Dollar Tree Inc.
Bank Teller 11/2000 to 04/2007 Wachovia Bank N.A Virginia Beach, VA
  • During my tenure at Wachovia, my primary responsibility was to provide teller transaction quality and efficiency to customers who preferred face to face interaction while delivering exceptional customer service.
  • Another key responsibility was to educate customers about sales and service opportunities and effectively communicate all available options such as, deposit accounts, credit lines, and retirement account options.
  • My financial obligations included balancing cash transactions on a daily basis and minimize out of balance occurrences.
  • Daily responsibilities included following bank policies, procedures, and security guidelines; staying compliant with federal, state, and local regulations, and maintained an awareness of updated policies and procedures.
  • In addition, I was responsible for uncovering customer needs beyond their immediate transaction and successfully transitioning the customer to the appropriate source to address that need.
Education
A.S: Social Science 5/2005 Tidewater Community College Virginia Beach, VA Social Science
Bachelor of Science: Political Science 2016 Old Dominion University Norfolk, Virginia
Skills

Accounting, administrative, AS400, balance, bank reconciliation, budget, draw, credit, clients, customer satisfaction, customer service, customer service skills, faxes, financial, inventory, Lawson, letters, access, Microsoft Office, Strong organizational skills, policies, problem solving, quality, Real Estate, safety, sales, scanning, supervising, typing, WISE, written communication skills

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Resume Overview

Companies Worked For:

  • Randstad Staffing Agency
  • Sugar Baby Cupcakes
  • Virginia Beach Middle School
  • Seatack Elementary School
  • Dollar Tree Stores, Inc
  • Wachovia Bank N.A

School Attended

  • Tidewater Community College
  • Old Dominion University

Job Titles Held:

  • Portfolio Recovery Associates - Legal Clerk
  • Owner/Operator
  • Bookkeeper
  • School Administrative Associate I
  • Lease Accounting Assistant
  • Bank Teller

Degrees

  • A.S : Social Science 5/2005
    Bachelor of Science : Political Science 2016

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