LiveCareer-Resume

pool maintenance technician resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Responsible and friendly team player able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Skills
  • Communications
  • Customer service
  • Organization
  • Sales expertise
  • Superb time management
  • Reliable and punctual
  • Outgoing personality
  • Team player mentality
Experience
Pool Maintenance Technician, 05/2019 to 04/2020
Omni HotelsCharlotte, NC,
  • Requested and ordered pool cleaning and maintenance supplies and arranged for safe and proper storage.
  • Completed seasonal shutdown of pools, including chemical work, draining, covering and equipment storage.
  • Documented work performed for specific customers for accurate billing and follow-up support.
  • Repaired and installed motors, vacuums and filters, replacing parts approaching failure point after consulting customers.
  • Inspected, cleaned and maintained company vehicles, cleaning and servicing equipment and work areas.
  • Trained and supervised new pool-cleaning staff in safe and productive services that generated satisfied and loyal customers.
  • Cleaned swimming pools and tested water to pinpoint chemical supplements needed for optimum water chemistry and sustained cleanliness.
  • Assisted owner with machinery repair to streamline maintenance process.
  • Responded to personnel queries and troubleshooting requests, issuing remediation and repair services to improve employee satisfaction.
  • Notified management about necessary repairs or professional service needs for building operating systems.
Server, 02/2017 to 06/2019
Omni HotelsIndianapolis, IN,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Calculated charges, issued table checks and collected payments from customers.
  • Greeted newly seated guests quickly and efficiently.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Team Member , 07/2016 to 12/2016
Lowe's Companies, Inc.Vancouver, WA,
  • Mastered point-of-service (POS) computer system for automated order taking.
  • Verified orders and bagged items for easy transport.
  • Reviewed contents on food trays to check receiving complete order.
  • Safely prepared, assembled and presented food to satisfy customers and fill orders.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Suggested additional menu items, beverages and desserts to increase sales.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Built and maintained effective working relationships with peers and upper management.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Looked for ways to go above and beyond job requirements.
Education and Training
High School Diploma: , Expected in 08/2017
North Cobb High School - Kennesaw, GA
GPA:

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Resume Overview

School Attended

  • North Cobb High School

Job Titles Held:

  • Pool Maintenance Technician
  • Server
  • Team Member

Degrees

  • High School Diploma

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