Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Dedicated with more than 25 years of expertise and knowledge. Considered patient, professional and confident in all types of situations and when interacting with all personalities. Forward-thinking and dedicated to accuracy and organization. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

  • Document preparation
  • Computer skills
  • Critical thinking
  • Supervision
  • Microsoft Office
  • Flexible
  • Time management
  • Organizational skills
  • Work ethic
04/2021 to Current Police Records Management Specialist City Of Port Richey | City, STATE,
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Performed a variety of responsible duties related to the processing of police reports including receiving, reviewing, logging, copying, distributing, and filing police reports; make corrections.
  • Accessed, input, and retrieved information from computer systems.
  • Organized, maintained, and distributed a variety of records, and various departmental documents.
  • Processed and maintained crash, incident, and other departmental reports.
  • Established, maintained, and updated files and filing system.
  • Prepared copies of reports and conducted local record checks for outside agencies.
  • Served as records clerk and receptionist at the information window of the Police Department.
  • Reviewed records for compliance with the records retention policy; purge and prepare documents for destruction as required.
  • Served as back-up for Red-light camera enforcement hearing
  • Prioritized and organized tasks to efficiently accomplish service goals.
08/2018 to 04/2021 Executive Administrative Asst to the City Manager City Of Port Richey | City, STATE,
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Reported directly to the City Manager.
  • Acted as personal secretary and/or aide to City Manager.
  • Participated in the work of the manager such as interviewing office visitors and issuing information regarding the services or operation of the department.
  • Prepared forms independently and composes letters for manager’s signature.
  • Answered phone and resolves calls as appropriate. In cases where the City Manager is required to return the call, provided back-up material to assist in handling the call.
  • Keeps City Manager’s calendar. Determines which meetings or events require attendance and ensures that time efficiency is maximized.
  • Sets up and maintains files. Files letters, reports and related technical information in the prescribed manner.
  • Assembled information for manager’s use.
  • Advises supervisors and City attorney of important meetings.
  • Received and screened callers.
  • Refered callers to other employees, officials or departments as needed.
  • Revised minutes of conferences, meetings and official functions as required.
  • Performed general administrative duties including typing, filing, ordering office supplies, etc.
  • Performed other administrative duties as requested, directed or assigned.
  • Liaised between City Manager, Assistant City Manager and clients regarding client accounts and new business.
05/2017 to 08/2018 Administrative Assistant to the Chief of Police City Of Port Richey | City, STATE,
  • Performed and supervised all administrative services and duties for the Chief of Police, Law Enforcement Personnel and Civilian Personnel.
  • Assembled and analyzed complex information or data and describes such results in written reports.
  • Maintained and assisted in preparation of budgets.
  • Acted as an administrative liaison with internal and/or external forces.
  • Used independent judgment in supervising administrative and communications personnel.
  • Assigned duties and directs activities.
  • Examined work flow and revises processes as necessary.
  • Established and interprets administrative support policies and procedures.
  • Administered information management storage, retrieval and destruction.
  • Performed background investigations.
  • Maintained and updated personnel files per specifications of Florida Department of Law Enforcement Criminal Justice Training and Standards Regulations.
  • Performed other administrative duties or projects as required or assigned.
  • Assured accurate bi-weekly completion and delivery of the Police Department and Dispatch payroll to Finance. Assuring that the supervisors have signed the cards and checking for accuracy prior to submittal.
  • Maintained and updated files pertinent to the operation of the department, such as: operating procedures, general and special orders, staff minutes, transfers, squad rosters, new InfoBase and other correspondence as needed.
  • Timely submitted to Human Resources of all documents for personnel file.
  • Assured the expeditious and timely processing of personnel evaluations according to departmental requirements. Notify supervisors 6 weeks in advance of upcoming evaluations for their officers.
  • Accessed, input and retrieved information from the computer
  • Organizes, maintains and distributes a variety of records and various departmental documents.
  • Established and updated files and filing system.
  • Prepared copies of reports and conducts local record checks for outside agencies.
  • Served as records clerk and receptionist at the information window of the Police Department.
03/1996 to 05/2017 Senior Office Assistant for Law Enforcement Pasco Hernando State College | City, STATE,
  • Performed receptionist and clerical duties, gives information, and maintains course objectives.
  • Performed data entry in the College’s Management Information Systems including entering requisitions, completing receiving reports and follow through on all purchase orders.
  • Gathered information from various vendors and secures quotes for purchases.
  • Created filing system for letters and related material in an acceptable manner.
  • Received and screened visitors and telephone calls, distributed information on the operation of the Law Enforcement Academy to persons seeking information, and refered visitors and telephone inquiries to the appropriated person(s).
  • Maintained budgets for administrative and instructional accounts.
  • Processed purchase orders and receiving reports.
  • Prepared personnel recommendations and payroll certification for office accounts and instructors.
  • Ordered office and faculty supplies and textbooks if needed.
  • Entered non-credit courses into the College’s students records system.
  • Entered student’s and Law Enforcement Officers information into the Automated Training Management System (ATMS).
  • Entered instructors certification into CSRS/ATTCM.
  • Updated class and instructor information into TTIMQ/SEATS/IDSM.
  • Organized and filed all requisitions and other important data.
  • Responsible for data entry of department requisitions and budget monitoring.
  • Certified accuracy of invoices and processed necessary paperwork.
  • Coordinated use, maintenance, and repair of office copier, printers, and fax machine, etc.
  • Secured and maintained students and personnel files.
  • Transcribed and prepared minutes/agendas for Academy Advisory Board Meetings.
  • Typed general correspondence, Police Standards forms, instructor reports, course schedules, course and instructor evaluations, course outlines, class handouts, budget reports, course reports, course examinations.
  • Attended Budget meetings and workshops.
  • Assisted with faculty support, student affairs, continuing education and the distribution of college information as directed.
  • Supplied application information to potential adjunct instructors, and acts as a liaison with the Human Resources Office regarding new-hire documentation, contracts, Florida Retirement System (FRS) forms, and the posting and maintaining of pertinent bulletin board information.
Education and Training
Expected in 06/2017 Associate of Arts | Business Pasco-Hernando State College, New Port Richey, FL GPA:
Expected in 06/1986 Secretarial/Word Processing | Computer And Information Sciences Webster Business College, Ocala, FL, GPA:

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School Attended

  • Pasco-Hernando State College
  • Webster Business College

Job Titles Held:

  • Police Records Management Specialist
  • Executive Administrative Asst to the City Manager
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  • Associate of Arts
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