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PMO Coordinator Resume Example

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PMO COORDINATOR
Objective
  • Portfolio / Project Management and related
Professional Profile
  • Professional certified on Project Management Professional ® - PMP®;
  • Experienced professional with strong leadership and relationship-building skills;
  • 10 years' experience in project management, implementation of methodologies and processes through the best practices;
  • Expertise in project and portfolio management;
  • Solid knowledge of PMO, PMI, ITIL, Six Sigma and BPM methodology;
  • Skilled in managing cross-departmental teams;
  • Professional successful at building strong professional relationships.
  • Skilled mentor and mediator who excels at bringing out the best in team members.
Core Qualifications
  • Process improvement
  • Multi-unit operations management
  • Quality assurance and control
  • Organized
  • Results-oriented
  • Relationship building
  • Microsoft Office Suite expert
  • Project development and lifecycle
  • Detail-oriented
Experience
PMO Coordinator12/2009 to 12/2013ITS GroupPorto Alegre
  • Responsible to Project Management Office with to the implementation of the SAP Partner Quality Program.
  • Defined project deliverables and monitored status of tasks;
  • Drafted action plans and led meetings with department executives to review project status and proposed changes;
  • Collaborated with cross-functional teams to draft project schedules and plans;
  • Updated and managed around 20 project databases;
  • Audited work plans and offered recommendations for improvements;
  • Served as the single point of contact for project scheduling and changes;
  • Assisted in the validation of the technical scope of the opportunity, including the project team, assumptions and constraints;
  • Development of organization's internal processes to improve the methodology used in the project (ASAP, Best Practices, Run SAP);
  • Responsible for the analysis and redesign of key processes of the company using ARIS and Solution Manager.
Project Manager11/2008 to 11/2009Sonda Procwork Porto Alegre
  • Responsible for support of ERP system (SAP) based on the service level agreement (SLA / SLO);
  • Delivered status reports to stakeholders for budgeting and planning purposes;
  • Collaborated with cross-functional teams to draft project schedules and plans;
  • Monitored costs, timescales and resources;
  • Strong skill and performance in control (scope, time, cost and quality);
  • Monitored team progress and enforced deadlines;
  • Coordinate SAP projects in different sectors (Consumer Products, Public Sector, Retail, Banking and Industrial Machinery & Components) based on the ASAP (Accelerated SAP) methodology, in partnership with PMO.
Teacher08/2008 to 12/2008ESPMPorto Alegre
  • Taught Fundamentals and Project Management to the course MBA in Project Management.
Project and Methodology Analyst03/2002 to 10/2008SICREDIPorto Alegre
  • Management the portfolio with development of indicators (KPI - Key Performance Indicator);
  • Participated in the implementation of project corporate methodology based on PMBOK best practices;
  • Provided onsite training;
  • Drafted action plans and led meetings with department executives to review project status and proposed changes;
  • Methodological support to other teams of the company and coordinate internal and external audits;
  • Developed slideshows and other forms of media to present project progress to the executive team;
  • Executed proof of concept implementations to validate project feasibility.
Web Project Analyst09/2000 to 03/2002MS DevelopPorto Alegre
  • Collaborated with product and engineering team members to define and develop new product of the company;
  • Managed the road map for product design and development;
  • Coordinated with QA testers for end-to-end unit testing and post-production testing;
  • Led working groups to develop mitigation strategies and prepare standard operating procedures;
  • Analyzed requirements and used systematic approaches to implement and document the tasks;
  • Recommended and executed plans to improve development tools and processes;
  • Organized and held meetings with stakeholders, contractor product teams and customers.
Education
MBA: Project Management2008ESPMPorto Alegre, Brazil
MBA: Marketing2003ESPMPorto Alegre, Brazil
Bachelor: Computer Science2000ULBRACanoas, Brazil
Extra-Curricular Activities
  • Kensington Academy of English – David Game – General English – London – UK
  • Project Management Office and Portfolio Management – PM Tech – Porto Alegre – Brazil
  • Agile Project Management with Scrum – PM Tech – Porto Alegre – Brazil
  • ITIL Foundations V3 – Rhino Consulting – Porto Alegre – Brazil
  • Process Modelling with BPMN and Automation Processes with BPEL – Projeler – Porto Alegre – Brazil
  • Six Sigma, Continuous Improvement – ESPM – Porto Alegre – Brazil
  • Managing Projects Using Critical Chain Method – J2DA Consulting – Sao Paulo – Brazil
Personal Information
  • Nationality: Brazilian and Italian
  • Languages: Portuguese (Mother tongue), Italian (Advanced) and English (Intermediate).
Interests
  • Interested in arts, cinema, advertising, music, books and internet.
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Resume Overview

Companies Worked For:

  • ITS Group
  • Sonda Procwork
  • ESPM
  • SICREDI
  • MS Develop

School Attended

  • ESPM
  • ULBRA

Job Titles Held:

  • PMO Coordinator
  • Project Manager
  • Teacher
  • Project and Methodology Analyst
  • Web Project Analyst

Degrees

  • MBA : Project Management 2008
    MBA : Marketing 2003
    Bachelor : Computer Science 2000

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