PMO Coordinator Resume Example ITS Group

PMO COORDINATOR

Objective

Professional Profile

Professional certified on Project Management Professional ® - PMP®;
Experienced professional with strong leadership and relationship-building skills;
10 years' experience in project management, implementation of methodologies and processes through the best practices;
Expertise in project and portfolio management;
Solid knowledge of PMO, PMI, ITIL, Six Sigma and BPM methodology;
Skilled in managing cross-departmental teams;
Professional successful at building strong professional relationships.
Skilled mentor and mediator who excels at bringing out the best in team members.

Core Qualifications

Experience

PMO Coordinator12/2009 to 12/2013ITS GroupPorto Alegre

Responsible to Project Management Office with to the implementation of the SAP Partner Quality Program.
Defined project deliverables and monitored status of tasks;
Drafted action plans and led meetings with department executives to review project status and proposed changes;
Collaborated with cross-functional teams to draft project schedules and plans;
Updated and managed around 20 project databases;
Audited work plans and offered recommendations for improvements;
Served as the single point of contact for project scheduling and changes;
Assisted in the validation of the technical scope of the opportunity, including the project team, assumptions and constraints;
Development of organization's internal processes to improve the methodology used in the project (ASAP, Best Practices, Run SAP);
Responsible for the analysis and redesign of key processes of the company using ARIS and Solution Manager.

Project Manager11/2008 to 11/2009Sonda Procwork Porto Alegre

Responsible for support of ERP system (SAP) based on the service level agreement (SLA / SLO);
Delivered status reports to stakeholders for budgeting and planning purposes;
Collaborated with cross-functional teams to draft project schedules and plans;
Monitored costs, timescales and resources;
Strong skill and performance in control (scope, time, cost and quality);
Monitored team progress and enforced deadlines;
Coordinate SAP projects in different sectors (Consumer Products, Public Sector, Retail, Banking and Industrial Machinery & Components) based on the ASAP (Accelerated SAP) methodology, in partnership with PMO.

Teacher08/2008 to 12/2008ESPMPorto Alegre

Taught Fundamentals and Project Management to the course MBA in Project Management.

Project and Methodology Analyst03/2002 to 10/2008SICREDIPorto Alegre

Management the portfolio with development of indicators (KPI - Key Performance Indicator);
Participated in the implementation of project corporate methodology based on PMBOK best practices;
Provided onsite training;
Drafted action plans and led meetings with department executives to review project status and proposed changes;
Methodological support to other teams of the company and coordinate internal and external audits;
Developed slideshows and other forms of media to present project progress to the executive team;
Executed proof of concept implementations to validate project feasibility.

Web Project Analyst09/2000 to 03/2002MS DevelopPorto Alegre

Collaborated with product and engineering team members to define and develop new product of the company;
Managed the road map for product design and development;
Coordinated with QA testers for end-to-end unit testing and post-production testing;
Led working groups to develop mitigation strategies and prepare standard operating procedures;
Analyzed requirements and used systematic approaches to implement and document the tasks;
Recommended and executed plans to improve development tools and processes;
Organized and held meetings with stakeholders, contractor product teams and customers.

Education

MBA: Project Management2008ESPMPorto Alegre, Brazil

MBA: Marketing2003ESPMPorto Alegre, Brazil

Bachelor: Computer Science2000ULBRACanoas, Brazil

Extra-Curricular Activities

Kensington Academy of English – David Game – General English – London – UK
Project Management Office and Portfolio Management – PM Tech – Porto Alegre – Brazil
Agile Project Management with Scrum – PM Tech – Porto Alegre – Brazil
ITIL Foundations V3 – Rhino Consulting – Porto Alegre – Brazil
Process Modelling with BPMN and Automation Processes with BPEL – Projeler – Porto Alegre – Brazil
Six Sigma, Continuous Improvement – ESPM – Porto Alegre – Brazil
Managing Projects Using Critical Chain Method – J2DA Consulting – Sao Paulo – Brazil

Personal Information

Nationality: Brazilian and Italian
Languages: Portuguese (Mother tongue), Italian (Advanced) and English (Intermediate).

Interests

Resume Overview

Companies Worked For:

School Attended

Job Titles Held:

Degrees

MBA : Project Management 2008
MBA : Marketing 2003
Bachelor : Computer Science 2000