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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

• Highly creative and hardworking individual, Commitment to economic, race and gender justice essential with experience working in diverse communities. Demonstrated strong leadership skills, ability to motivate teams, and demonstrated ability to resolve complex member related issues. Financial knowledge at a level that indicates an understanding of financial statements and budgets management, as well as a detailed knowledge of lending structure and local funding sources and the ability to identify and react to variances. Expert at planning multiple simultaneous events in both public and private spaces.

Skills
  • Non-profit All Departments calendar events planing and conference calling and logistics with ZOOM
  • Community relations management
  • Data managing with platforms; ORACLE, Sales Force
  • Community and family integration assistance disaster events
  • Community partnerships, member networking
  • Solutions center coordination
  • Community policing and lobbing
  • Site safety coordinator and training facilitation
  • Community marketing, resource expertise, outreach expert
  • Call center operations experience
Experience
01/2020 to Current
Pine Ridge Community Center Coordinator Boise Property Management Independence, MO,

 Oversees CASA Pine Ridge Community Center activities and social programs for all of the members of the organization; implements social programming goals and objectives; and performs a variety of reports and metrics related to workflow improvement and performance analysis of administrative and professional tasks in support of assigned area of responsibility.
 Engage strategic relationships with diverse partners and coalitions, help build membership base, maintain interdepartmental relationships to develop and coordinate emergent work, engage in direct and grassroots lobbying and electioneering with CASA in Action (501-C4 sister organization).
 Identify resources, manage daily workload and, in conjunction with the Operations Manager, and or Work Force Development Director regarding daily operational issues and events; reporting directly to the Manager to make staffing adjustments when workload necessitates
 Assist with maintaining a positive morale, work standards and developing community team’s participation by actively manage and develop new programs and monitoring member’s participation, using consistent performance management and communications techniques
 Under the direction of the manager, plan, monitor and evaluate employee job performance, and assist manager in conducting hiring and performance appraisals
 Process and submit monthly expense reimbursements; reconciles credit cards; and ensures time-sheets and leave requests are current for the report.
 Monitor Loss Prevention performance and ensure/assist with the development of corrective/improvement plans to address deficiencies
 Prepare weekly report for meetings using Sales force platforms and Zoom video conferencing
and organizing various events planning and logistics

01/2012 to 02/2013
Service/Sale Representative College Of St Benedict/St Johns University Collegeville, MN,

 Identifying clients' particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals.
 Answering 100 to 200 calls on daily average by responding voicemail messages, screening web applications and contacting potential clients in MD, DC & VA.
 Developing a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
 Obtaining underwriting approval by completing application for coverage.
 Completing coverage by delivering policy; planning future follow-up visits and evaluations of needs.
 Providing continuing service by providing direct deposit forms; processing changes in beneficiary and policy loan applications.
 Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

11/2004 to 12/2012
Regional Manager AT&T City, STATE,

 Supervise and support the overall performance of regional operation support team, assist with career development and act as a store manager when need it.
 Managing and motivating stores to increase sales and ensure efficiency.
 Prepared the sales and marketing plan; selected; products for those markets, and developing profitable niche markets, finding the most suitable products for those markets, and developing and executing plans that resulted in lead generation, strong customer relationships, and profitable sales.
 Managing stock levels and making key decisions about stock control.
 Updating colleagues on business performance, new initiatives and other pertinent issues;
 Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing.

 Managed business expansion, revenue development and market gains.

 Mentored and trained staff to define and exceed field sales objectives.

 Supported partners and distributors across diverse geographic sales regions.

 Enhanced customer journey by developing custom showrooms across retail dealerships.

 Acknowledged for being top performer in region, earning highest service satisfaction and sales ratings.

 Strengthened product branding initiatives by successfully implementing creative marketing strategies to maximize outreach and brand messaging.

 Implemented change management and distributor network restructuring strategies throughout Washington and Baltimore area, identifying targets for acquisition of under-performing locations.

 Penetrated new markets by investigating competitor products, services and trends.

 Oversaw inventory purchases and sales contracts to keep records current and compliant.

09/2002 to 12/2003
Certified Nursing Assistant Meridian Public Charter School City, STATE,

 Organizing Files and updating Student Immunization records and Medicine Required Forms for Nurse in duty.
 Taking Care of ill students lifting them up in occasions providing them with medicine and taking them to hospital when it was need it.
 Having Parents conferences and explain the immunization plan for next school year.
 Resolving health and safety, legal and security issues.
 Work with the school schedule is accessible for any emergencies when Nurse is not around.

Monitored and replenished medical supply inventory, facilitating optimal availability for patient care.

Education and Training
Expected in
: Criminal Justice Area of Concentration General Stu
Prince Georges Community College - Hyattsville Maryland,
GPA:

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Resume Overview

School Attended

  • Prince Georges Community College

Job Titles Held:

  • Pine Ridge Community Center Coordinator
  • Service/Sale Representative
  • Regional Manager
  • Certified Nursing Assistant

Degrees

  • Some College (No Degree)

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