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Picking Associate Resume Example

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PICKING ASSOCIATE
Summary
  • Strategic store associate with two years of experience in retail environments. Recognized for ability to communicate with over 50 customers per shift and providing exceptional customer service. Successful at increasing sales through upselling techniques and implementing additional processes to drive profitability.
  • Energetic Sales Associate ready to drive customer satisfaction and increase sales for beauty and fashion stores. Brings two years experience in beauty and fashion to role. Provides knowledgeable , friendly advice about merchandise. Dedicated to driving conversions via amiable interactions and professional guidance.
Skills
  • RF scanning devices
  • Merchandise restock
  • Boxing and labeling
  • Workload priorities
  • Quality control
  • Mentoring and training
  • Heavy lifting
  • Organization
  • Fluent in Spanish
  • Problem resolution
Experience
Picking Associate
Perris, CADeckers Outdoor Corp./Aug 2020 to Current
  • Built and packaged products to comply with multiple work orders and deadlines.
  • Inspected finished products for quality and adherence to customer specifications.
  • Used company tracking system to locate and pick merchandise to fulfill daily customer orders.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Used RF scanner to pick items from bins and complete orders.
Store Associate
Fontana, CAForever 21/Jan 2019 to Jul 2020
  • Answered questions about current promotions and resolved issues according to store policies.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Stocked, replenished and organized inventory, completing tasks [Number]% faster than average associates.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Promoted customer satisfaction by [Action] and [Action].
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Reduced store theft [Number]% by observing customers, identifying security risks and [Action].
  • Increased customer service feedback scores [Number]% by delivering outstanding service to [Number] customers daily.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Offered coupons and special deals to increase quantity of customer spending [Number]%.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Recruited, hired and trained [Number] associates in [Year] to develop team into productive members with excellent product knowledge
Store Associate
Riverside, 92509La Michoacana Ice Cream/Jan 2019 to Jun 2020
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Stocked, replenished and organized inventory, completing tasks [Number]% faster than average associates.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Promoted customer satisfaction by [Action] and [Action].
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Offered coupons and special deals to increase quantity of customer spending [Number]%.
  • Recruited, hired and trained [Number] associates in [Year] to develop team into productive members with excellent product knowledge
Education and Training
Some College (No Degree): PsychologyRiverside City CollegeRiverside, CA
High School DiplomaPatriot High School Jul 2019Riverside, CA
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Resume Overview

Companies Worked For:

  • Deckers Outdoor Corp.
  • Forever 21
  • La Michoacana Ice Cream

School Attended

  • Riverside City College
  • Patriot High School

Job Titles Held:

  • Picking Associate
  • Store Associate

Degrees

  • Some College (No Degree) : Psychology
    High School Diploma

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