Physician Scheduling Coordinator Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

I am a dedicated healthcare professional with over 15 years of experience. I am self motivated and team oriented. I am looking for a position where I can utilize the skills and knowledge I have obtained during my career that will benefit the organization I am working for.

  • Confidentiality requirements
  • Schedule Organization
  • Daily Timekeeping
  • Verbal and Written Communication
  • Scheduling
  • Filing
  • Medical Records Management
  • Appointment Setting
  • Insurance Knowledge
  • Spreadsheets
  • Administrative Duties
  • Scheduling Proficiency
  • Customer Relations Understanding
  • Customer service and support
  • HR understanding
  • Office administration
  • Sorting and labeling
  • Performance reviews
  • Expense reporting
  • Staff Management
  • Office management
  • Project tracking
  • Telephone etiquette
  • Bookkeeping
  • Administrative support
Work History
Physician Scheduling Coordinator, 12/2019 to Current
Magellan Health Services MO, State,
  • Scheduling all Emory OR’s with all other outpatient facilities
  • Building, monitoring, adjusting daily, weekly, and provider schedules
  • Provides administrative support for general management
  • Responds to incoming phone calls
  • Maintains calendars and prioritizes meeting requests for management
  • Prepare charts and graphs for presentations
  • Maintain accurate staff records and invoices
  • Responsible for generating reports/letters in an accurate, efficient and timely manner.
  • Schedule all last minute add on’s appointments/surgeries
  • Close payment batches
  • Complete productivity reports
  • Timekeeper to all staff and physicians
  • Attends training and meetings as scheduled
  • Perform other related duties as assigned
  • Completed monthly logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
  • Processed and approved all scheduling changes to executive calendars by using Outlook and QGenda.
Area Manager, 06/2010 to 12/2019
Qurate Retail Group Winston Salem, NC,
  • Manage 60 plus employees at three Emergency room facilities
  • Interact with over 60 physicians
  • Assist emergency room physicians
  • Accurately document patient’s medical records
  • Track and document all laboratory and radiology studies
  • Record past medical history, record medications given, procedures and interventions, responses to therapy and physicians consultations
  • Calculate bi-weekly payroll
  • Create monthly schedules for over 60 + employees
  • Hire/Train all new employees
  • Complete all new hire paperwork with tax forms and company agreement forms
  • HIPAA and EMTALA training
  • Medical Charting and terminology training
  • Directly oversaw the daily activities of a scribe to ensure company and department standards were met
  • Maintain accurate attendance records
  • Assume on call responsibilities
  • Perform all employee 90 day and annual reviews
  • Attend monthly meetings with director
  • Attend physician meetings
Patient Account Registrar, 03/2006 to 06/2011
Mission Regional Medical Center Huntington Beach, CA,
  • Verified Eligibility
  • Collected and processed co-payments and out-of-pocket charges using Medi-Tech.
  • Facilitated timely check-in by greeting visitors and establishing purpose of visits.
  • Coordinated with nursing staff to process and direct patients to appropriate departments
  • Collected and processed co-payments and out-of-pocket charges
  • Interpreted physician's orders accurately to input correct testing information and verify admissions criteria.
  • Identified non-participating and out-of-network insurance plans and worked with patients and providers to address situations.
  • Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
  • Visited patients' rooms to collect insurance and financial information required for registrations.
  • Imaged and scanned patient and registration documentation into electronic patient record via Medi-Tech.
  • Verified important patient information such as demographics, insurance eligibility for entry into patient management system.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
GED: , Expected in
Brookwood High School - Snellville, GA
Volunteer Experience

FRG (Family readiness Group) Chairperson- Army National Guard

Supports the commander’s family readiness goals

 Provides overall leadership for the FRG

 Works together with the FRG Liaison in order to accomplish FRG goals

 Recruits other volunteers to serve on FRG committees

 Recognize FRG volunteers, and welcome newcomers

 Delegates FRG responsibilities to selected volunteers as committee chairpersons

 Identifies needs or unique problems of unit families

 Acts as unit FRG spokesperson for communicating family members’ concerns and ideas to the unit commander

 Prepares meeting agendas, facilitates meetings, oversees the production and distribution of the FRG newsletter and is responsible for preparing reports submitted to State Family Program Director (SFPD)

 Responsible for seeing that copies of all correspondence, minutes, agendas, financial records etc. are kept in FRG binder and unit Family Readiness Binders.  Seeks commanders guidance concerning all events, activities and fundraisers

 Ensures that all phone tree records are kept up-to-date

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Resume Overview

School Attended
  • Brookwood High School
Job Titles Held:
  • Physician Scheduling Coordinator
  • Area Manager
  • Patient Account Registrar
  • GED

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