physician practice administrator resume example with 12+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Professional and experienced medical practice administrator with 12 years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines. Flexible and focused team player with expertise in medical billing/coding and management.
Skills
Administrative management
Accounts payable and receivable
Team building and leadership
Problem resolution
Inventory management
Planning and coordination
Organization
Operational improvement
Customer service
Process improvement
Insurance billing
Experience
Physician Practice Administrator, 06/2017 - Current California Job Shop – Santa Monica, CALIFORNIA,
Designed and set up the new Medical office suite for excellent patient flow, and clinical staff efficiency.
Handled the smooth transition from prior practice owner and reached out to potential new patients.
Developed and distributed marketing materials to establish new practice presence in the community.
Developed and implemented tools, training and frameworks to enable department to build and enhance business continuity plans to mirror parent practice.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Optimized patient scheduling for positive patient flow in partner with the clinical team.
Managed human resources by interviewing, hiring, orienting and evaluating, ensuring optimal staffing at all times.
Reviewed the operational budget and expenditures, while working to ensure the practice stays within the budget parameters.
Maintained the daily physician coding, charge entry, post payments, claim/account resolution.
Managed and ensured the completion of clerical and administration duties.
Monitored all health and safety protocols, and team compliance with all federal, state, local, OSHA, health and safety regulations.
Physician Practice Administrator, 06/2009 - Current Faith Medical Center P.C. – City, STATE,
Managed and maintained an efficient and effective daily management and operations of two multi-providers family practices, working with both medical and non medical staff to facilitate improvement, quality, excellent patient services and care, while ensuring compliance.
Managed daily financial operations including cash reconciliation,charge entry, operational checks and balances.
Oversaw the development and implementation of goals and objectives
Identified opportunities for improvement and develops plans to implement changes.
PlJessicad and ensured compliance to fiscal standards with focus on volume, payer mix, fees schedule, patient satisfaction initiatives, productivity, coding, building occupancy expenses and clinical supply costs.
Created and implemented clinical and administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
Organized and maintained legal and accreditation compliance concerning federal, state and local regulations, supporting and upholding policies, procedures, objectives, quality improvement, safety, environment and infection control, while anticipating emerging issues.
Maintained negotiated fee schedules for Medicare, Medicaid, HMO, PPO and other participating insurances.
Coded and input all daily physician charges, post insurance and patients payments.
Conducted monthly performance evaluations of staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
Handled payroll and human resources.
Coordinated community outreaches and built relationship with other healthcare providers, social/community organizations, and marketing partners.
Participated and qualified for NC Medicaid Meaningful Use Initiative.
Participated and qualified for Advanced Medical Home Tier 3 - Medicaid Reform.
Ordered and trained clinical staff on appropriate handling and storage of state-procured vaccines, and vaccine administration policies.
Handled supply purchases and inventory management for office operations and equipment maintenance.
Recruited, trained and developed dynamic administrative and clinical team members, supporting all corporate growth especially in the area of medical billing and coding, and productivity objectives.
Cross trained and pitched in to help with office tasks, including medical office receptionist, certified professional biller, medical assistant during busy periods and staff absences.
Commercial Property Manager, 03/2009 - Current JoeAnne Properties LLC – City, STATE,
Contacted and followed up with tenants on renewal notices.
Collected and maintained careful records of monthly assessments, rental fees, deposits and made property tax payments.
Conducted property tours for potential tenants and answered any questions.
Managed all day-to-day activities involving tenants, subcontractors and property management.
Conducted inventories of building and maintenance supplies.
Coordinated major remodeling projects in 2015 and 2017
Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Monitored common areas for cleanliness and safety.
Managed routine maintenance and emergency response services provided by contractors and vendors.
Regularly updated asset management staff regarding leasing and property status.
Education and Training
Certified Physician Practice Manager: , Expected in 12/2016 - American Academy of Professional Coders - Salt Lake City, UT, GPA: Status -
Certified Professional Coder: , Expected in 12/2012 - American Academy of Professional Coders - Salt Lake City, UT, GPA: Status -
Medical Insurance Billing And Coding: , Expected in 09/2012 - Allen School - Jamaica - Jamaica, NY GPA: Status -
Bachelor of Science: Biochemistry, Expected in 03/1997 - University of Benin, Benin City, Nigeria - Benin City, Nigeria, GPA: Status -
Additional Information
Proficient PC Skills
Proficient with Allscripts Professional (Practice Management, Clinical Module); Payerpath.
Experienced with NC Immunization Registry.
Experienced with Medicare, Medicaid, HMO, PPO and Commercial Insurance Companies.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.