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Physician Liaison Resume Example

Resume Score: 60%

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PHYSICIAN LIAISON
Professional Summary
Competent Physician Liaison & Clinical Research Monitor with Five years experience in Clinical Research and Healthcare Management. Well-developed professional skills in complex problem resolution involving synthesis, formulation, processes, testing and root cause. Articulate communicator with the ability to explain complex topics to peers and management relating to testing, research and development tasks. Credentialed Electronic Health Record Specialist experienced in paying great attention to details while managing projects related to software tools installation and end user computing.
Clinical Research Therapeutic Knowledge
  • Endocrinology (5Yrs) - Diabetes (Phase I, II, III & IV).
  • Infectious Diseases (2Yrs) - Hepatitis C (Phase I & IV), Influenza (Phase II).
  • Oncology (5yrs) - Glioblastoma (Phase I & III - Device), Hodgkin\'s Lymphoma (Phase II), Lung (Phase III), Multiple Myeloma (Phase II).
  • CNS (5Yrs) - Depression (Phase III), Schizophrenia (Phase II), Bipolar (Phase II).
  • Musculoskeletal (3Yrs) - Back Pain/Pain Management (Phase III), Rheumatoid Arthritis (Phase II).
  • Women\'s Health (2Yrs) - Contraception (Phase III).
Skills
  • Experienced in the implementation of hospital policies to improve quality of data, patient safety, and efficient workflow
  • Advanced experience over multiple EMR systems, including Epic, Mckesson, & Cerner
  • Electronic Medical Record MR Module Experience in Epic Care Inpatient CPOE & Clinical Documentation
  • Extensive Computer skills, and Microsoft office proficiency
  • Proficient in the clinical trial monitoring processes
  • Extensive experience in the Informed Consent Form Process


    • Extensive Leadership, Team management, Negotiations, and Risk Management skills
    Experience with multiple EDC systems including Medidata Rave and INFORMExcellent presentation and communication skills, including extensive decision-making skillsWell versed in ICH GCPs and FDA regulations
  • Experience in activities related to applying workforce planning, including Budget and Contract Negotiation process
  • Work History & Experience
    Physician Liaison01/2017 to Current
    Ochsner Terrebonne General Medical Center – Houma, LA
    • Effectively served as primary liaison for HMS and client, provider, lobbyists and partners.
    • Maintained and monitored the server room, the wireless network and other server infrastructure.
    Provide both classroom and 1:1 training for the implementation of new Electronic Medical Record. proactively seek and engage physicians and other providers to encourage adoption of and comfort with new Electronic Medical Record. Developed and implemented territory plans to meet organizational, department, and territory specific goals that coincide with the organizations overall marketing initiatives. Increased referral volumes by cultivating relationships with key physicians, office staff, and hospital administration. Built physician to physician, and physician to administration relationships, fostering relationships with providers, and improving awareness of hospital services. Resolved problems identified by physicians and office staff by performing root cause analysis and escalating problems so stakeholders could solve them. Analyzed referral data and implemented strategic initiatives for Obstetrics specialities in order to improve revenue. Customized of Providers\' order-set, notes & preference-list Liaison between hospital management and physicians regarding workflow design, and clinical documentation. Provided education and assistance to physicians on how to document encounters, manage their In-basket, orders, preference list and efficient use of their Smart sets proactively assist in troubleshoot workflow issues and reports any technical issues to command center. Monitored and supported end users in resolving issues with navigation, troubleshooting, orders, patient plan care information, keyboard key combinations, efficient

    Physician Liaison/CPOE Support Specialist05/2016 to 12/2016
    Select Specialty Hospital – Columbus, Ohio
    • Guided Physicians on the Admission, Transfer, and Discharge patient workflow.
    • Educated physicians on how to effectively use CPOE -Order Entry and Order Sets, setting up end-user In-basket pools, and setting up Favorite Smart-text templates.
    • Work closely with the IT department troubleshooting physician technical computer issues including hardware, desktop, software, and other IT initiatives.
    • Represented physician concerns related to new EMR, and relayed concerns and suggestions to assist with future EMR build.
    • Assisted with Epic EMR implementation and Go Live support.
    • Built relationships with physician\'s offices, hospitals, and skilled nursing facilities, and in turn facilitated communication between all facilities.
    • Recommended that marketing materials be bilingual which was then implemented.
    • Improved physician understanding to new hospital policies by strategically relaying expectation to physicians regarding policy development,.
    • Contributed to the improvement of physician and patient satisfaction by enhancing partnership strategies with key leaders within the HealthCare system to provide quality service,.
    • Assisted in the development includes lecture programs, employee engagement, and community efforts that enhanced and fostered positive relationships.
    • Maintained good communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions.
    • Routinely collaborated with department managers to correct problems and improve services.
    • Investigated, provided and submitted information to Quality Department about special incidents, events and complaints.



    Clinical Research Associate III06/2012 to 04/2016
    DECKNA
    Completed project activities associated with monitoring functions of Phase I-IVclinicalresearch studies while developing an understanding of the drug development process, GoodClinicalPractices, and relevant regulations. Worked closely with Program Managers to allocate and assign appropriate clinical resources to monitor and manage studies/projects. Performed management of study site activities to ensure the integrity ofclinicaldata, in adherence to all applicable regulatory guidelines and Standard Operating Procedures (SOPs) and Project Specific Operating Procedures (PSOPs). Performed clinicaltrial initiation, monitoring and closeout activities while adhering to all applicable regulatory, Standard Operating Procedures (SOPs) and Project Specific Operating Procedures (PSOPs). Ensured proper work flow involving the proper conduct of studies in accordance with Good Clinical Practices, International Harmonization Guideline, and Standard Operating Procedures. Maintained oversight and direct supervision of CRAs assigned to clinical studies.Assisted with study start-up activities, site selection, and pre-study activities to identify and evaluate potential investigators. Assisted in submission of documents to the Ethics Committees, when required. Collects, reviews, and tracks regulatory documents when required.Oversaw and fixed all assigned studies within the clinical programs, including clinical schedule of tasks, timelines and priorities that aligns with the project plan. Effectively communicated changing priorities, within the team and other relevant parties, as studies and programs progress. Assisted in the development of study specific monitoring plan, annotated CRFs, monitoring conventions, tracking forms, and other study related documents. Assisted with the preparation and coordination of investigator meetings and attends meeting. Completes pre-study visits with study site staff. Completes initiation visits with study staff through training reviewing regulatory requirements, collecting outstanding documents, reviewing patient screening/randomization procedures, reviewing SAE reporting requirements, and reviewing drug storage and accountability procedures. Assisted in development of patient enrolment strategies with the project team and study site coordinator. Ensured proper storage, dispensation, and accountability of all investigational products and trial related materials. Completed monitoring visits to ensure the integrity ofclinicaldata and appropriate follow up procedures, including source document verification and SAE reporting in accordance with the project plan. Maintained tracking records for assigned sites such as tracking of status and source document review per patient.

    Clinical Rotation-Medical Student Clinical Research Assistant (Unpaid)01/2011 to 05/2012
    Atlanta Medical Center
  • Assisted in the management of daily activities of a clinical team consisting of physician, nurses and support staff.
  • Experience in explaining treatment procedures to patients, preparing patients for examination, assisting the physician during exams, and instructing patients about medication and special diets.
  • Investigated and reported issues relating to patient conditions that might hinder patient well-being whiled enrolled in research study.
  • Coordinated the allocation of research study equipment and supplies within the facility and established guidelines for efficient and economical use.
  • Interpreted and communicated new or revised policies to staff.
  • Assisted in accurate completion of forms/reports for each study subject.
  • Participated in clinical trial activities as a medical student research assistant at Investigative sites and Hospitals.Experience in maintaining a safe and clean working environment by complying with procedures, rules, and regulations. Complied with federal, state, and local legal and professional requirements by studying and abiding to existing and new legislation such as Good Clinical Practices, and advising management on needed actions. Experienced in patient interview, vital signs, including weight, blood pressure, pulse, temperature, and documentation of information in patient\'s chart. Experienced in ensuring related reports, labs and information files are available in patients\' medical records. Participated inclinical monitoring and activities while adhering to all applicable regulatory authorities, and Standard Operating Procedures. Participated in the development of study specific monitoring plan, annotated CRFs, monitoring conventions, tracking forms, and other study related documents. ·



    Medical Student Clinical Rotation01/2011 to 05/2012
    Atlanta Medical Center – Atlanta, GA.



    Medical Student Clinical Rotation01/2010 to 12/2010
    St. Joseph Hospital – Atlanta, GA.






    Emergency Room Volunteer01/2006 to 05/2006
    Jesse Brown VA Medical Center – Chicago, IL.

    Pharmacy Technician Assistant03/2005 to 01/2006
    Walgreen Pharmacy – Chicago, IL.

    Certified Nursing Assistant 11/2003 to 05/2004
    Loving Care Svc Inc – Pikesville, MD.

    Education
    Master of Public Health: Public HealthMay 2016Walden University- Minneapolis, MN.

    MBA: HealthCare AdministrationDec 2012Walden University- Minneapolis, MN.

    Doctor of Medicine degree: May 2012Avalon University School of Medicine- Youngstown, Ohio
    • Graduated Magna Cum Laude (Doctor of Medicine)




    Bachelors degree: Biological SciencesMay 2007University Of Illinois at Chicago- Chicago, Illinois

    Affiliations
    American Public Health Association
    Certifications
    Doctor of Medicine CertificationAdvanced Cardiac Life Support CertificationCredential Electronic Medical Record Specialist​
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    Resume Overview

    Companies Worked For:

    • Ochsner Terrebonne General Medical Center
    • Select Specialty Hospital
    • DECKNA
    • Atlanta Medical Center
    • St. Joseph Hospital
    • Jesse Brown VA Medical Center
    • Walgreen Pharmacy
    • Loving Care Svc Inc

    School Attended

    • Walden University
    • Avalon University School of Medicine
    • University Of Illinois at Chicago

    Job Titles Held:

    • Physician Liaison
    • Physician Liaison/CPOE Support Specialist
    • Clinical Research Associate III
    • Clinical Rotation-Medical Student Clinical Research Assistant (Unpaid)
    • Medical Student Clinical Rotation
    • Emergency Room Volunteer
    • Pharmacy Technician Assistant
    • Certified Nursing Assistant

    Degrees

    • Master of Public Health : Public Health May 2016
      MBA : HealthCare Administration Dec 2012
      Doctor of Medicine degree : May 2012
      Bachelors degree : Biological Sciences May 2007

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