Work History & Experience
Physician Liaison01/2017
to Current
Ochsner Terrebonne General Medical Center – Houma,
LA
- Effectively served as primary liaison for HMS and client, provider, lobbyists and partners.
- Maintained and monitored the server room, the wireless network and other server infrastructure.
Provide
both classroom and 1:1 training for the implementation of new Electronic
Medical Record.
proactively
seek and engage physicians and other providers to encourage adoption of
and comfort with new Electronic Medical Record.
Developed
and implemented territory plans to meet organizational, department, and
territory specific goals that coincide with the organizations overall
marketing initiatives.
Increased
referral volumes by cultivating relationships with key physicians, office
staff, and hospital administration.
Built
physician to physician, and physician to administration relationships,
fostering relationships with providers, and improving awareness of
hospital services.
Resolved
problems identified by physicians and office staff by performing root
cause analysis and escalating problems so stakeholders could solve them.
Analyzed
referral data and implemented strategic initiatives for Obstetrics
specialities in order to improve revenue.
Customized of Providers\' order-set, notes & preference-list
Liaison
between hospital management and physicians regarding workflow design, and
clinical documentation.
Provided education and assistance to physicians on how to document encounters,
manage their In-basket, orders, preference list and efficient use of their
Smart sets
proactively
assist in troubleshoot workflow issues and reports any technical issues to
command center.
Monitored and supported end users in resolving issues with navigation,
troubleshooting, orders, patient plan care information, keyboard key
combinations, efficient
Physician Liaison/CPOE Support Specialist05/2016
to 12/2016
Select Specialty Hospital – Columbus,
Ohio
- Guided Physicians on the Admission, Transfer, and Discharge patient workflow.
- Educated physicians on how to effectively use CPOE -Order Entry and Order Sets, setting up end-user In-basket pools, and setting up Favorite Smart-text templates.
- Work closely with the IT department troubleshooting physician technical computer issues including hardware, desktop, software, and other IT initiatives.
- Represented physician concerns related to new EMR, and relayed concerns and suggestions to assist with future EMR build.
- Assisted with Epic EMR implementation and Go Live support.
- Built relationships with physician\'s offices, hospitals, and skilled nursing facilities, and in turn facilitated communication between all facilities.
- Recommended that marketing materials be bilingual which was then implemented.
- Improved physician understanding to new hospital policies by strategically relaying expectation to physicians regarding policy development,.
- Contributed to the improvement of physician and patient satisfaction by enhancing partnership strategies with key leaders within the HealthCare system to provide quality service,.
- Assisted in the development includes lecture programs, employee engagement, and community efforts that enhanced and fostered positive relationships.
- Maintained good communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions.
- Routinely collaborated with department managers to correct problems and improve services.
- Investigated, provided and submitted information to Quality Department about special incidents, events and complaints.
Clinical Research Associate III06/2012
to 04/2016
DECKNA
Completed project activities associated with monitoring
functions of Phase I-IVclinicalresearch studies while
developing an understanding of the drug development process,
GoodClinicalPractices, and relevant regulations.
Worked closely with Program Managers to
allocate and assign appropriate clinical resources to monitor and manage
studies/projects.
Performed management of study site activities to ensure the
integrity ofclinicaldata, in adherence to all applicable
regulatory guidelines and Standard Operating Procedures (SOPs) and Project
Specific Operating Procedures (PSOPs).
Performed clinicaltrial initiation, monitoring and
closeout activities while adhering to all applicable regulatory, Standard
Operating Procedures (SOPs) and Project Specific Operating Procedures
(PSOPs).
Ensured proper work flow involving the
proper conduct of studies in accordance with Good Clinical Practices,
International Harmonization Guideline, and Standard Operating Procedures.
Maintained oversight and direct
supervision of CRAs assigned to clinical studies.Assisted with study start-up activities, site selection, and pre-study activities to identify
and evaluate potential investigators. Assisted in submission of documents
to the Ethics Committees, when required.
Collects, reviews, and tracks regulatory documents when
required.Oversaw and
fixed all assigned studies within the clinical programs, including clinical
schedule of tasks, timelines and priorities that aligns with the project
plan.
Effectively communicated changing
priorities, within the team and other relevant parties, as studies and
programs progress.
Assisted in the development of study specific monitoring plan,
annotated CRFs, monitoring conventions, tracking forms, and other study
related documents.
Assisted with the preparation and coordination of investigator
meetings and attends meeting. Completes pre-study visits with study site
staff.
Completes initiation visits with study staff through training
reviewing regulatory requirements, collecting outstanding documents,
reviewing patient screening/randomization procedures, reviewing SAE
reporting requirements, and reviewing drug storage and accountability
procedures.
Assisted in development of patient enrolment strategies with
the project team and study site coordinator.
Ensured proper storage, dispensation, and accountability of all
investigational products and trial related materials.
Completed monitoring visits to ensure the integrity
ofclinicaldata and appropriate follow up procedures, including
source document verification and SAE reporting in accordance with the
project plan.
Maintained tracking records
for assigned sites such as tracking of status and source document review per
patient.
Clinical Rotation-Medical Student Clinical Research Assistant (Unpaid)01/2011
to 05/2012
Atlanta Medical Center
Assisted in the management of daily activities of a clinical team consisting of physician, nurses and support staff. Experience in explaining treatment procedures to patients, preparing patients for examination, assisting the physician during exams, and instructing patients about medication and special diets. Investigated and reported issues relating to patient conditions that might hinder patient well-being whiled enrolled in research study. Coordinated the allocation of research study equipment and supplies within the facility and established guidelines for efficient and economical use. Interpreted and communicated new or revised policies to staff. Assisted in accurate completion of forms/reports for each study subject.
Participated in clinical trial
activities as a medical student research assistant at Investigative sites
and Hospitals.Experience in maintaining a safe
and clean working environment by complying with procedures, rules, and
regulations. Complied with federal, state,
and local legal and professional requirements by studying and abiding to existing
and new legislation such as Good Clinical Practices, and advising management on
needed actions.
Experienced
in patient interview, vital signs, including weight, blood pressure,
pulse, temperature, and documentation of information in patient\'s chart.
Experienced
in ensuring related reports, labs and information files are available in
patients\' medical records.
Participated inclinical monitoring and activities
while adhering to all applicable regulatory authorities, and Standard
Operating Procedures.
Participated in the development of study specific monitoring
plan, annotated CRFs, monitoring conventions, tracking forms, and other
study related documents.
·
Medical Student Clinical Rotation01/2011
to 05/2012
Atlanta Medical Center – Atlanta,
GA.
Medical Student Clinical Rotation01/2010
to 12/2010
St. Joseph Hospital – Atlanta,
GA.
Emergency Room Volunteer01/2006
to 05/2006
Jesse Brown VA Medical Center – Chicago,
IL.
Pharmacy Technician Assistant03/2005
to 01/2006
Walgreen Pharmacy – Chicago,
IL.
Certified Nursing Assistant 11/2003
to 05/2004
Loving Care Svc Inc – Pikesville,
MD.
