Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Dedicated professional with over 10 years experience working in an healthcare office environment. Recent graduate with Masters in Health Informatics and Health Information Management. Detail-oriented professional with a focus on deadlines and the assurance that all medical billing is handled efficiently and without errors. Confident Medical Biller knowledgeable in data confidentiality and privacy practices when reviewing patient information. Expertise in health information management, administration, business office, medical records, billing, customer service and office procedures; accustomed to a fast-paced environment and work extremely well under pressure. I'm open for a challenge and willing to learn new skills.

  • Accounts receivable
  • Administrative
  • Database
  • Insurance
  • Medical terminology
  • Office equipment
  • Staff training
  • Payment posting
  • Proficiency in Athena, EPIC, Cerner, PWPM, Horizon
  • Records Maintenance
  • Collection calls
  • Medical coding knowledge
  • Medical claims submission
  • Medical terminology expert
  • Payment processing
Work History
Physician Billing Administration Specialist, 03/2017 to 05/2020
Almo CorporationSaint Charles, MO,
  • Receive and sort incoming payments Manage and track incoming payments Manage account statuses Identify inconsistencies Regularly update accounts receivable database Inform clients on their outstanding debts and deadlines Answer clients' equations and address problems Post bills, receipts and invoices, Prepare and present report to her.
  • Trained new employees on multiple medical billing programs and data entry software.
  • Maintained current accounts through aged revenue reporting over 80 accounts per day.
  • Completed client requests and advised supervisors of special needs.
Registration Specialist, 06/2016 to 03/2017
Vanguard Medical GroupLincoln Park, NJ,
  • Insert data of demographic and financial information Obtain appropriate signatures and consent forms Verify patient insurance Collect payment Demonstrate high level of administrative competence Encourage administrative efficiency and effectiveness.
  • Clearly establish administrative rules and regulations.
  • Manage paperwork efficiently and effectively.
  • Effectively handle information overload.
  • Respect confidential information.
  • Make effective use of office equipment.
  • Conducted interviews with individuals to obtain all required information.
  • Evaluated applications and supporting documentation for completeness, validity and compliance with applicable regulations.
Precertification Specialist & Receptionist, 10/2013 to 02/2015
Hughston Clinic RehabilitationCity, STATE,
  • Established pre-certification and prior authorization process Calling insurance companies, adjusters, and patients Communicate approval or denial of surgeries and/or tests effectively to physicians, physicians' staff, and patients Clinical dictation and test results Medical insurance Medical terminology Computer skills Multitasking Enter Procedure Codes and diagnoses Submit claims Schedule appointments Electronic charting Answer multiple phone lines Data entering.
  • Inputted all gathered information and researched data on applicants into computer system using Athena.
Medical Receptionist, 08/2010 to 03/2012
Killeen Pediatric Care ClinicCity, STATE,
  • Schedule appointments/labs/x-rays records management staff training and development Procedure Codes and diagnoses Demonstrate high level of administrative competence.
  • Retrieve and prepare charts Type/chart/paperwork Data entry Effectively control paperwork.
  • Achieve high administrative output.
  • Managed master calendar and scheduled appointments for 5 providers based on optimal patient loads and clinician availability.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Master of Science: Health Informatics, Expected in 11/2020
Purdue University Global - Indianapolis, IN,
  • Graduated with 3.6 GPA
  • Member of SCLA (Society for Collegiate Leadership & Achievement) Member
Master of Science: Health Information Management, Expected in 10/2019
Purdue University Global - Indianapolis, IN,
  • Graduated with 3.59 GPA
  • Member of SCLA (Society for Collegiate Leadership & Achievement) Member
Bachelor of Science: Health Service Administration, Expected in 03/2016
Bryant & Stratton College - Buffalo, NY,
Associate of Science: Medical Administrative Assistant, Expected in 04/2013
Bryant & Stratton College - Buffalo, NY,
Associate of Science: Medical Billing and Insurance Coding, Expected in 08/2010
Herzing University College - Madison, WI,
Diploma: Medical Assistant, Expected in 05/2007
Medical Careers Institute - Newport News - Newport News, VA,
  • Graduated with 3.2 GPA
Diploma: Pre Nursing & Medical Record Coder, Expected in 05/1999
Trident Technical College - North Charleston, SC,
  • Dean's List Dean's List Honoree 3.0 GPA, Deans List Summer Semester 2005; 3.5 GPA Deans List Spring Semester 200
  • Graduated with 3.0 & 3.5 GPA

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School Attended

  • Purdue University Global
  • Purdue University Global
  • Bryant & Stratton College
  • Bryant & Stratton College
  • Herzing University College
  • Medical Careers Institute - Newport News
  • Trident Technical College

Job Titles Held:

  • Physician Billing Administration Specialist
  • Registration Specialist
  • Precertification Specialist & Receptionist
  • Medical Receptionist


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  • Bachelor of Science
  • Associate of Science
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