Newly graduated LPN dedicated to providing exceptional patient care, compassion, and professionalism to manage patients' medical and emotional needs.
Skills
Excellent time management
Critical thinker
Adaptable learner
Adept multi-tasker
Medication Administration
Nutritional Education
Therapeutic Communication
Composed and professional demeanor
Infection Control
Adept at prioritizing/managing deadlines
Professional bedside manner
Mobility Assistance
Computerized Charting
Dependability
Work History
Physical Therapy Receptionist, 11/2016
to Current Crescent City Orthopedics – Metairie,
LA
Served as the main liaison between patients and Physical Therapy team.
Ensured superior patient experience by addressing concerns, demonstrating empathy and resolving problems on the spot.
Scheduled appointments and registered patients.
Verified patients' eligibility and claims status with insurance agencies.
Prepared patient charts, pre-admissions and consent forms as necessary.
Maintained strict patient and physician confidentiality.
Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.
Examined patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under their policies when applicable.
Adeptly managed a multi-line phone system and pleasantly greeted all patients.
Education
Technical Diploma: Licensed Practical Nurse,
2017 Delta College - Covington,
LA
High School Diploma: 2008 Archbishop Chapelle High school - Metairie,
LA
Certifications
Basic Life Support (CPR and AED) certified through September 2018
