Physical Therapy Receptionist Resume Example Crescent City Orthopedics

PHYSICAL THERAPY RECEPTIONIST

Professional Summary

Newly graduated LPN dedicated to providing exceptional patient care, compassion, and professionalism to manage patients' medical and emotional needs.

Skills

Work History

Physical Therapy Receptionist, 11/2016 to Current
Crescent City Orthopedics – Metairie, LA

Served as the main liaison between patients and Physical Therapy team.
Ensured superior patient experience by addressing concerns, demonstrating empathy and resolving problems on the spot.
Scheduled appointments and registered patients.
Verified patients' eligibility and claims status with insurance agencies.
Prepared patient charts, pre-admissions and consent forms as necessary.
Maintained strict patient and physician confidentiality.
Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.
Examined patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under their policies when applicable.
Adeptly managed a multi-line phone system and pleasantly greeted all patients.

Education

Technical Diploma: Licensed Practical Nurse, 2017
Delta College - Covington, LA

High School Diploma: 2008
Archbishop Chapelle High school - Metairie, LA

Certifications

Resume Overview

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