Physical Therapist AideCompany Name | City, State | Feb 2017-Current
Assist 80+ customers per 60+ minutes with physical therapy and clerical services.
Train, instruct, and educate patients on how to safely and effectively use therapy equipment such as pulleys, weights, inclined surfaces and various equipment for given treatments to reduce injury.
Ambulate patients with appropriate techniques for mobility support, wheelchairs, standing assistance; positioning and securing patients properly into/onto therapy equipment for smooth/safe treatments.
Engage, assist patients in active/passive manual therapeutic exercises to alleviate pain, and putting on supportive devices such as braces/slings for successful treatment plans including the application of traction devices; Supervise, demonstrate, and guide patients through simple Range of Motion exercises to facilitate flexibility, improve circulation, home health care and overall health.
Provide physical therapy services to 10-bed, specialized private PT clinic; relay detailed prognosis, treatment, and responses to physical therapists to implement into progress notes in patient charts.
Assist practice efficiency by checking calendars, scheduling patient appointments and organizing records to minimize wait times; monitor, maintain office, and clean therapy equipment and answer telephone calls
Use various mechanical, electrical equipment, prosthetic and orthotic devices to properly treat patients.
Maintain Freemotion, Stationary Bikes, Upper Body Ergometer, Therapeutic Bands, and Elliptical equipment to keep equipment in optimal condition and great working order; making minor repairs for safety of patients.
Service RepresentativeCompany Name | City, State | Mar 2017-Jul 2021
Team lead; responsible for monitoring, maintaining, opening and closing facility; train new employees on procedures, policies, maximizing team performance; upholding strict quality control policies and procedures.
Met and exceeded productivity targets by providing outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions on a consistent basis.
Educate and inform customers on special pricing opportunities, company offerings, service plans, upgrades, leveraging opportunities to up company products and services, providing information and options to customers.
Sales AdvisorCompany Name | City, State | Jun 2016-Jan 2017
Fostered relationships using active listening, building rapport to expand customer base and improved profitability by identifying and assessing needs and goals of customers, connecting with viable solutions.
Stayed up-to-date on latest trends in sales promotions, updates, and service changes, contacting new and existing customers to outline benefits of services; set up appointments and maintained organized calendar.
Shipping AdvisorCompany Name | City, State | Jan 2014-Feb 2016
Consistently achieved productivity target goals for merchandise shipping by comparing shipment contents with paperwork to support inventory accuracy and records management
Organized inventory and coordinated movement between receiving, storage and shipping to facilitate operations by checking customer orders, labeling, and documentation prior to shipment to avoid delays.
Range of Motion Exercises & Body Mechanics
Customer Service & Customer Retention Abilities
Team Management & Team Building
Leadership & Training & Development
Therapeutic Equipment & HIPAA Requirements
Heavy Caseloads 80+/WPM: 90
Relationship Selling & Customer Needs Assessment
Education and Training
Bachelors Degree of Science: KinesiologyCalifornia State University | | City | 2019
Member, Cal State Fullerton Alumni Association
Cum Laude Honors Graduate
President's Honors List - 2014-2015, 2017-2018
Volunteered in 4 Graduate Research Student Studies
Associates Arts: KinesiologyFullerton and Cypress College
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California State University
Fullerton and Cypress College
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