Physical Evaluation Board Liaison Officer Resume Example Veterans Health Administration

PHYSICAL EVALUATION BOARD LIAISON OFFICER

Accomplishments

Seeking employment as a Licensed Professional Mental.
Health Counselor within the Department of Veteran Affairs or Department of.
the Army.
DESIRED LOCATIONS: US-TX-San Antonio or Austin, TX.

Professional Summary

Experienced counselor specializing in military and veteran disability counseling. Background includes 8 years counseling and advising military soldiers and veterans.

Skills

Crisis and emergency communications
Presentation software
Strong interpersonal skills

Affiliations

American Psychological Association - Graduate student member since 2007

American Counseling Association- Graduate student member since 2011

American Mental Health Counselors Association- Graduate student member since 2011

Education

June 2015

Master of Science: Mental health counseling
Capella University - City, State
Council for Accreditation of Counseling & Related Educational Program (CACREP) program in mental health counseling.

June 2006

Bachelor of Science: Healthcare Service
Wayland Baptist University - City, State

Deans List, 2005

Healthcare Administration Organization and Leadership Theory, Healthcare Delivery System, Financial Management, Human Resources Management.:

December 2002

Associate of Science: General Studies
Vincennes University - City, State

Work History

04/2008 to Current

Physical Evaluation Board Liaison OfficerVeterans Health Administration – Belton , MO

Serves as Physical Evaluation Board Liaison Officer PEBLO) for Carl R. Darnall Army Medical Center and its geographic area of responsibility.
Works with patients who have multiple and severely disabling conditions including polytrauma, traumatic brain injury, or post-traumatic stress disorder (PTSD).
Performs counseling, data collection, medical coordination, and procedural work related to IDES.
Applies thorough and advanced expertise in techniques for counseling individuals with severe and multiple disabilities, including knowledge of Military Occupation Specialty (MOS), military Return to Duty (RTD), and Medical Evaluation Board issues (MEB).
Forms a therapeutic relationship which has positive motivational effects for Soldiers becoming Veterans and assists with adjustment to disability.
This involves sharing with the patient the results of his/her military medical board recommendations and potential vocational/education interests.
Applies significant professional skill, ingenuity, and knowledge to increase self-sufficiency, motivation, proper work habits and adjustment to work conditions.
Clinically understands the functional aspects of multiple, severe physical and psychiatric disabilities, including polytrauma and traumatic brain injury (TBI), knowledge of issues surrounding the employment of individuals with disabilities, and an understanding of the need for vocational/educational guidance, training, and support.
Works with other hospital staff such as the Warrior Transition Unit (WTU),TBI Case Managers, WTU case managers, and Veterans Benefits Administration (VBA) Vocational Rehabilitation liaisons, both at the Carl R. Darnall Medical Center on Fort Hood and in the surrounding community.
Works closely with all of these agencies to assure speedy referral and provide consultation/liaison services to determine suitable employment objectives.
Works independently researching gleaning information from health records, Army Regulations, DoD Directives, and Veteran Administration Schedule for Rating Disabilities (VASRD) to ensure a comprehensive and all inclusive medical summary is prepared and forwarded to the Physical Evaluation Board (PEB) for adjudication.
Coordinates clinic evaluation appointments for National Guard and Reserve Component (RC) personnel for approved line of duty (LOD) related injuries.
Ensures service members receive the best medical evaluation, summary, and adjudication of their particular case and to understand full range of alternatives open.
Reviews Medical Evaluation Board (MEB) proceedings of service members.
Assists in preparing appeals, rebuttals, and the assignment of Soldiers legal counsel.
Acts as a leader assigning, distributing, and balancing daily workload over a team of case coordinators as well as accomplishes duties without assistance within prescribed guidelines and regulations.
Provides consultation to Medical Doctors, professionals, and paraprofessionals providing clinical services.
Reviews narrative summary reports from physicians and ensures all service member's diagnosis (es) have been addressed.
Reviews health records to ascertain copies of pertinent documents, which are required and will be considered by the PEB.
Possesses a high degree of clinical skill, including unique skills working with amputees and burn patients.
Counsels mentally ill patients and patients who are terminally ill which require special techniques and ability.
Many soldiers within the IDES with conditions such as Traumatic Brain Injury (TBI) or Post Traumatic Stress Disorder (PTSD) may have combat stressors requiring special attention during counseling.
Often times these service members are unable or willing because of their injury or disease process to query appropriate resources for gaining benefits that they are entitled because they are embarrassed or because they are emotionally disturbed.
Contacts with clinical staff members both administrative and professional, other medical treatment facilities, Army Wounded Warrior Advocates (AW2), and Warrior Transition Unit WTU) staff members; members of the Physical Evaluation Board to include the President, Personnel Management Officer, medical member, the US Army Physical Disability Agency USAPDA), US Army Physical Disability Branch (USAPDB), PERSCOM, Department of Veterans Affairs, Social Security Administration, legal representatives (both military and civilian), military personnel offices, unit personnel, Surgeon General's office, Retirement Services Office, DA Casualty, Army Air Force Mutual Aid Association, and congressional offices.

05/2004 to 03/2008

Health System SpecialistVeterans Health Administration – Bettendorf , IA

REVIEWED AND MANAGED OVER 100 DISABILITY CASES WEEKLY: Provided key support for the daily management, analysis, and administrative processing of disability case review for the U.S. Army Physical Evaluation Board.
Independently reviewed, analyzed and processed over 100 U.S. Army physical disability cases per week received from 10 servicing areas of Army Medical Treatment Centers.
Worked under the general supervision of the President, Physical Evaluation Board to meet established goals and objectives.
Coordinated multi-phase review process: Reviewed medical files of soldiers diagnosed with polytrauma and medical problems resulting from combat duty injuries or mental disorders such as PTSD.
Ensured all documents accurate, complete, and signed before forwarding to the appropriate board member for further review and a vote on final determination of discharge and/ or compensation.
Thorough knowledge of Freedom of Information Act restrictions as they relate to medical records and documents for military service members.

02/2002 to 04/2004

Health System SpecialistConcentra – Lincoln , NE

Provided comprehensive support to a large medical center that served an inpatient population of 25,000 and over 800,000 clinic visits annually by military personnel, dependents, and civilians.
Monitored provider productivity, access to care, appointment utilization, and templates/schedule management.
Used the Composite Health Care System (CHCS), a Military health system program comparable to the VA healthcare system DHCP/VISTA, to process and track patients, review appointment histories, and to schedule and input patient appointments to specialty clinics such as ObGyn, Primary Care, Pediatrics, and Internal Medicine for TRICARE enrolled patients.
Patient / Staff liaison: Exercised tact and diplomacy when interfacing with patients, doctors, and multidisciplinary staff Observed and documented patient behavior during initial screening such as a patient becoming confrontational during an interview.
Expedited appointments for patients with critical needs.
Responded to inquiries about medical providers; patient release dates, authorized treatments; and medical, laboratory, and general clinic procedures and regulations.
ANALYZED AND REPORTED ON PROGRAM EFFECTIVENESS: Evaluated quality and effectiveness of administrative processes and procedures: Continually analyzed the effectiveness and quality of healthcare administration within the network.
Prepared analytical reports for senior management.
Prepared advisory reports identifying deficiencies with recommendations for improving the effectiveness and efficiencies of work methods, processes, and procedures.
3 Key Accomplishment: Earned rating as one of the best schedulers.
Based on performance, subsequently selected to manage appointment scheduling for a military health service pilot program at Kelly Family Medicine Clinic.
Scheduled appointments for the Wilford Hall Medical Center (WHMC) and Brooke Army Medical Center (BAMC), which were eventually merged to form the San Antonio Military Medical Center (SAMMC).

05/1999 to 12/2001

Medical Clinic ManagerUnited States Army – City , STATE

Managed daily clinical operations for six managed care physicians serving up to 20,000 outpatients per year.
Independently planned, coordinated, and managed the following clinic activities: Patient scheduling, daily office operations, administration, regulatory affairs, and insurance administration.
LEADERSHIP TEAM MEMBER: Shared leadership responsibility with the Chief Medical Officer (CMO).
Directly responsible for recruiting, managing and evaluating the work often healthcare specialists and nine Federal Civil Service employees.
Evaluated the performance of non-clinical staff such as house keeping.
Established policy for the effective management of a 1million dollars annual health care delivery budget.
MANAGED AND TRAINED STAFF: Managed healthcare specialists from other units on 90- day clinical rotations.
Met with section leaders to ensure training goals and objectives were met.
Provided staff training to ensure compliance with OSHA and JCAHO standards.
Interfaced daily with section leaders to communicate CMO-designated scheduling changes and ensure clinicwide implementation.
ANALYZED STAFF AND OPERATIONAL PERFORMANCE: Developed, analyzed and evaluated operations, work processes, and staff performance.
Advised the CMO of target areas for improvements.
Reviewed operations and authorized the reallocation of funds based on shifting program needs.
Accomplishments: Developed some of the first standard operating procedures for the new clinic.
Launched an after work physical fitness program for health care specialists completing clinic rotations that effectively reversed a trend of failures and ensured all soldiers completing rotations met physical fitness standards critical to Army readiness.
Implemented new procedures for the transport and supervision of medical care for military prisoners that was effective for insuring the safety of prisoners, as well as medical staff.
Implemented a new policy for military healthcare specialists clinical rotations to include treatment of dependents as well as military soldiers.
The new policy enhanced dependent medical care and helped to alleviate the heavy work load of GS staff.
Effectively analyzed and managed a $1million dollars budget.
Identified critical supplies and redirected funds from non-essential items, ensuring the availability of critical item's when needed.

Resume Overview

School Attended

Capella University
Wayland Baptist University
Vincennes University

Job Titles Held:

Physical Evaluation Board Liaison Officer
Health System Specialist
Medical Clinic Manager

Degrees

Master of Science : Mental health counseling
Bachelor of Science : Healthcare Service
Healthcare Administration Organization and Leadership Theory, Healthcare Delivery System, Financial Management, Human Resources Management. :
Associate of Science : General Studies

Physical Evaluation Board Liaison Officer Resume Example

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