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phonathon caller resume example with 1+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Creative, hands-on professional with knowledge in graphic design, art direction and project management. Also providing leadership qualities, technological abilities, and unique customer service.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
01/2014 to 03/2014
Phonathon Caller Jordan's Furniture Natick, MA,
  • l Phoned Cazenovia College alumni and parents of students to acquire updated contact information and ask for monetary gifts to the Cazenovia Fund.
  • l Described process to customers and accurately explained details.
  • l Politely assisted customers via telephone.
  • l Provided an elevated customer experience to generate a loyal clientèle.
  • l Implemented knowledge of marketing and leadership strategies.
  • l Answered questions with up-to-date knowledge of the fund and of the college.
  • l Effectively communicated with management and fellow staff members.
  • l Received "Most Improved Caller" Award.
12/2013 to 01/2014
Sales Consultant Ymca Of Greater St Louis Breese, IL,
  • l Made in-home appointments with potential customers to demonstrate the quality of CUTCO products.
  • l Attended a convention on selling techniques.
  • l Participated in weekly meetings for team-building exercises.
  • l Described product to customers and accurately explained details and care of merchandise.
  • l Earned management trust by serving as a Key Staff Member.
  • l Politely assisted customers in person and via telephone.
  • l Communicated with vendors regarding back order availability, future inventory, and special orders.
  • l Provided an elevated customer experience to generate a loyal clientèle.
  • l Implemented marketing strategies.
  • l Answered product questions with up-to-date knowledge of sales and store promotions.
  • l Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
  • l Conducted weekly walk-throughs with the manager to discuss personal growth and number of appointments.
  • l Listened attentively to client feedback.
  • l Responded to all customer inquiries thoroughly and professionally.
  • l Processed cash and credit payments rapidly and accurately.
06/2013 to 08/2013
Intern Vail Resorts West Dover, VT,
  • l Implemented new software image onto computers in the district for mass deployment.
  • l Handled new, incoming shipment of computers.
  • l Underwent training from senior members of IT team regarding software and hardware installation.
  • l Organized and installed hardware parts, desktops, and laptops.
  • l Provided maintenance of already-existing computers.
  • l Installed software, modified and repaired hardware and resolved technical issues.
  • l Demonstrated professionalism and courtesy with coworkers at all times.
  • l Resolved problems with malfunctioning products.
08/2012 to 01/2013
Hostess Taher, Inc. Cincinnati, OH,
  • l Courteously greeted customers entering the restaurant to provide seating, menus, silverware, and customer service.
  • l Worked closely with wait staff to communicate needs of customers.
  • l Provided accurate count of customers in establishment at certain intervals of time.
  • l Made and confirmed reservations.
  • l Politely assisted customers in person and via telephone.
  • l Maintained cleanliness and presentation of restrooms and restaurant overall.
  • l Directed calls to appropriate individuals and departments.
  • Lodge Maintenance.
11/2011 to 02/2012
Lodge Maintenance Shawnee Mountain Ski Area City, STATE,
  • l Cleaned in and around the buildings, prioritizing safety at all times.
  • l Thoroughly scrubbed and cleaned restroom fixtures and partitions.
  • l Washed and spot-cleaned mirrors, windows, doors, and walls.
  • l Inspected facility and grounds and picked up any trash.
  • l Spot cleaned furniture and carpet.
  • l Operated compactors and balers to discard cardboard boxes and trash.
  • l Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • l Mixed water and detergents in containers to prepare chemical cleaning solutions.
  • l Collected and transported recyclable materials.
  • l Delivered unclean dishes to various locations throughout the establishment to be washed.
  • l Restocked eating utensils and condiments.
  • l Washed and assisted in bussing tables.
11/2010 to 01/2011
Lodge Maintenance Shawnee Mountain Ski Area City, STATE,
  • l Provided basic cleaning services throughout the lodge.
  • l Cleaned in and around the buildings, prioritizing safety at all times.
  • l Spot cleaned furniture and carpet.
  • l Removed trash from floors and garbage bins.
  • l Delivered unclean dishes to various locations throughout the establishment to be washed.
  • l Wiped down tabletops, chairs and condiment containers.
04/2014 to 07/2014
Sub East Stroudsburg Area School District City, STATE,
  • l Implemented a new software image onto both Mac and PC computers in the district for mass deployment.
  • l Handled new, incoming shipment of computers.
  • l Underwent training from senior members of IT team regarding software and hardware installation.
  • l Organized and installed hardware parts, desktops, and laptops.
  • l Provided maintenance of already-existing computers.
  • l Installed software, modified and repaired hardware and resolved technical issues.
  • l Demonstrated professionalism and courtesy with coworkers at all times.
  • l Resolved problems with malfunctioning products.
Education
Expected in
Bachelor of Arts:
Cazenovia College - Cazenovia, NY
GPA:
Expected in
Visual Communications l Art Design coursework l Photography course l Fine Arts coursework l Design and Color Theory course l Drawing and Figure Drawing l Concepting course l Course on Digital Arts:
- ,
GPA: GPA: 3.5 Dean's List l Member of Fashion Connection Club
GPA: 3.5 Dean's List l Member of Fashion Connection Club
Skills
administrative, Adobe, Adobe Photoshop, Advertising, Arts, Art, ask, basic, Color, Excellent communication, hardware, hardware installation, Concepting, Creative design, Creative problem solving, credit, client, customer service, desktops, doors, editing, editor, Drawing, image, inventory, laptops, leadership, team-building, Logo design and creation, Mac OS, marketing strategies, marketing, materials, meetings, PowerPoint, windows, Negotiation, painting, Photography, Prepress, quality, safety, selling, sales, tables, telephone, writer

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Resume Overview

School Attended

  • Cazenovia College

Job Titles Held:

  • Phonathon Caller
  • Sales Consultant
  • Intern
  • Hostess
  • Lodge Maintenance
  • Lodge Maintenance
  • Sub

Degrees

  • Bachelor of Arts
  • Visual Communications l Art Design coursework l Photography course l Fine Arts coursework l Design and Color Theory course l Drawing and Figure Drawing l Concepting course l Course on Digital Arts

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