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Phlebotomist Extern Resume Example

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PHLEBOTOMIST EXTERN
Professional Summary

Enthusiastic warehouse supervisor eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of fulfillment and returns. Motivated to learn, grow and excel in the ecommerce industry.

Skills
  • Time management
  • Team building
  • Supervision
  • Project organization
  • Problem resolution
  • Customer service
  • Recording data
  • Communications
  • Operational improvement
  • Team management
  • Organization
  • MS Office
Work History
MeUndies LLCFulfillment Supervisor//Commerce, CA//September 2019 to August 2020
  • Cross-trained new associates on essential job functions and procedures, including picking and filling orders for all warehouse products.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Inspected physical condition of warehouse and equipment and implemented any repairs, improvements or replacements as necessary.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Drove customer satisfaction by successfully completing all returns within two day timeframe from receipt in fulfillment department.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
DisneylandCash Lead/Shift Lead//Anaheim, CA//September 2007 to January 2020
  • Counted cash in register drawer at beginning and end of shift.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Requested official identification for alcohol purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Maintained customer satisfaction.
  • Helped customers locate appropriate store locations, answered questions about products and provided solutions for various guest issues.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Prepared beverages and filled food orders for customers.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Verified over $30,000 of cash and credit payments daily.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Prepared and submitted end-of-shift reports.
  • Assisted customers by answering questions and fulfilling requests.
  • Reviewed and resolved differences between accounting information and cash drawer.
Los Angeles Animal ServicesAdministrative Clerk//Los Angeles, CA//October 2017 to December 2017
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Sorted, opened and routed incoming correspondence and deliveries
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Processed daily casework assignments and documents, including performing research and data acquisition to support case.
  • Prioritized, planned, and adjusted schedules as necessary
  • Generated documents necessary for hearings
Education
Certificate of Completion in PhlebotomyAUMT Institute//Torrance, CA//August 2019
Associate of Arts - Criminal JusticeEl Camino College//Torrance, CA//June 2014
Certifications
  • Certified Phlebotomy Technician
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Resume Overview

Companies Worked For:

  • MeUndies LLC
  • Disneyland
  • Los Angeles Animal Services

School Attended

  • AUMT Institute
  • El Camino College

Job Titles Held:

  • Fulfillment Supervisor
  • Cash Lead/Shift Lead
  • Administrative Clerk

Degrees

  • Certificate of Completion in Phlebotomy
    Associate of Arts - Criminal Justice

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