Highly motivated, results-driven professional who excels in dynamic, client-centered environments. Proven track record of increasing corporate revenue, streamlining workflow and promoting a team environment that increases productivity. Pursuing opportunities to excel in the healthcare industry.
*Possess superb communication skills, interfacing well with managers, co-workers and clients, while creating effective professional relationships.
*Present a professional persona as company's initial contact with the local public, helping ensure smooth business operations and earn a greater sales footprint.
*Consistently achieve organizational objectives, while adhering to policies and procedures.
Microsoft Office proficiency
Professional and mature
Strong problem solver
Dedicated team player
Strong interpersonal skills
Billing and coding
Insurance eligibility verifications
Increased office organization by developing more efficient filing system and customer database protocols.Patient Care
Delivered compassionate care that exceeded hospital requirements.
Successfully provided quality care to 40+ patients in Home HealthCompliance
Maintained compliance with regulatory standards by DADSDocumentation
Documented patient information obtained from intake interviews.
Ensured charting accuracy through precise documentation.
PHC Coordinator April 2016 to CurrentJK Home Health Services － Mesquite, TX
Supervise 40+ attendants and their patients
Assist with payroll by approving time for the attendants
Prepare for audits
Assist with the hiring process in the medicaid dept
Do the scheduling in the medicaid dept
Answer a multi line phone and transfer calls accordingly
Help assist with the medicaid dept
Office Manager January 2015 to January 2015Pool Services － Richardson, TX
Managed accounts receivable/unpaid accounts, performed company payroll via QuickBooks and oversaw inventory levels.
Ensured all employees remained on track using the company's Teletrac system, while completing scheduling for 3 technicians and 2 cleaners.
Effectively handled all store opening/closing efforts in preparation of business hours.
Personal Administrative Assistant January 2015 to January 2015Catheter Safety Product, LLC － Dallas, TX
Supported organization throughout all daily efforts by handling numerous front-office functions, including data entry of key information, filing paperwork, preparing business letters and conducting calls.
Maintained efficiency by promoting optimal cooperation/collaboration across all company levels.
IBC Enrollment Specialist / Customer Service Representative January 2013 to January 2014Connextions － Richardson, TX
Accurately enrolled members into insurance plans, while answering numerous customer questions regarding drug plans via phone.
Completed data entry of all call information within company computer system.
Server January 2012 to January 2013Iron Chefs － Mesquite, TX
Managed cash handling duties such as payment processing andthe calculation and distribute of associates' daily tips.
Performed inventory planning duties for large group receptions and events.
Skip Tracer January 2012 to January 2012Matthews and Michaels － Dallas, TX
Used high profile computer programs to meet or exceed all assigned metrics/goals.
Used a broad range of tools to locate debtor's financial information and addresses to assist with legal collection efforts.
Researched and verified necessaryinformation associated with clients and debtors.
Earned CPR certification
MEDICAL EDUCATION &CORE COMPETENCIES : Health ScienceUltimate Medical AcademyHealth Science
Associate Degree : Medical Administrative Assistant, 2016Medical Administrative Assistant
Diploma : 2013Electronic Health Records Computer Information Systems EHR / EMR
Medical Transcription Medical Administrative Assistant Office Accounting
Medical Terminology Medical Laws & Ethics Patient Registration
Principles of Management Patient Processing Medical Billing
Medical Records Management Physiology for Medical Office HIPAA Compliance
Anatomy & Physiology Release of Information Greenway
Accounting, accounts receivable, Administrative Assistant, Anatomy, cash handling, closing, CPR, clients, data entry, Electronic Health Records, filing, financial, front-office, Information Systems, insurance, inventory levels, inventory, legal, letters, Medical Billing, Medical Terminology, Medical Transcription, Office, payment processing, payroll, Physiology, QuickBooks, scheduling, phone
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Companies Worked For:
JK Home Health Services
Catheter Safety Product, LLC
Matthews and Michaels
Ultimate Medical Academy
Job Titles Held:
Personal Administrative Assistant
IBC Enrollment Specialist / Customer Service Representative
Earned CPR certification
MEDICAL EDUCATION &CORE COMPETENCIES : Health Science Associate Degree : Medical Administrative Assistant , 2016 Diploma : 2013
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