Self-motivated Office Clerk with proven track record of managing administrative operations in office and restaurant sector. Prioritize tasks, compile data for reports and perform job duties with minimal oversight in busy office settings. Proficient with Microsoft Office, QuickBooks, and Vesta software.
Skills
Account collections
Quickbooks expertise
A/P and A/R proficiency
Payment transactions
Database updates
Working collaboratively
Problem resolution
Time management
Microsoft Office
Multitasking
Patient relations
Records maintenance
Experience
03/2021 to Current
PHC CoordinatorAngel Bright Home Health & Hospice, Inc – City, STATE,
Prepared new charts, updated existing charts and managed records transfers between offices.
Communicated with patients with compassion while keeping medical information private.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
Managed incoming telephone calls, including taking messages and directing callers to personnel.
Resolved conflicts promptly among clients and home care providers to keep workflows on task.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
10/2018 to 03/2020
Billing Clerk and Time KeeperIRISNDT – City, STATE,
Processed and sent invoices, adjustments and credit memos to customers.
Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
Performed data import, scanning or manual keying processes to verify invoice accuracy.
Monitored past due accounts and pursued collections on outstanding invoices.
Contacted vendors to follow up on late invoices.
Entered and verified timekeeping data with consistent reviewed, corrections and deletions.
Coordinated with HR teams to track and report on attendance.
Efficiently handled any payroll discrepancies with employees.
Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
Identified, researched and resolved issues with hours worked.
Received, filed and processed paperwork and documents for on-boarding employees.
Managed weekly payroll duties and submitted data to payroll contractor.
05/2013 to 01/2018
Cashier & BartenderFuzzy's Taco Shop – City, STATE,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters, food stations, and drink stations to remove debris and maintain cleanliness.
Processed all sales transactions promptly to prevent long customer wait times.
Trained new team members in cash register operation, stock procedures and customer service.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Assisted with purchases, locating items and signing up for rewards programs.
Learned roles of other departments to provide coverage and keep store operational.
Verified customer identification for alcohol purchases.
Resolved customer complaints and escalated worsening concerns for remediation.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
12/2016 to 07/2017
Office Manager & Assistant Store ManagerWingstop Restaurant – City, STATE,
Oversaw day-to-day office operations, including receiving and organizing correspondence and answering and forwarding calls.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Managed office inventory and placed new supply orders.
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Oversaw aspects of maintenance, inventory and daily activity management.
Reviewed monthly sales and performance reports to support operational planning and strategic decision-making.
Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Assisted customers, answered questions and resolved problems for stellar customer service.
Recruited, interviewed and hired qualified employees to provide top-quality service.
Education and Training
Expected in 06/2014
High School Diploma: Richard King High School - Corpus Christi, TX, GPA:
Expected in
: Biomedical Sciences Texas A&M University - Corpus Christi - Corpus Christi, TX GPA:
GPA: 2.75
Expected in
: Biomedical Sciences Del Mar College - Corpus Christi, TX GPA:
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