Customer-oriented Pharmacy Technician Trainee with a great understanding of medical ethics and pharmacology. Adept at assisting pharmacists with filling prescriptions based on information and dosages provided by doctors. Committed to assisting customers by answering any questions or concerns about prescribed medications.
Skills
Clerical Experience
Bartending
Administrative Experience
Front Desk
Data Entry
POS
Accounting
Word processing
Basic math
Cash handling
Microsoft Word
Medical Coding
Medical Billing
Medical Records
Medical Terminology
Medical Scheduling
Certifications and Licenses
Medical Billing and Coding
Present
Diploma in medical billing and coding. January 2012
Certification of registration in Iowa and Illinois
Experience
Pharmacy Technician Trainee, 06/2021 - 04/2022 University Of Iowa – Dubuque, IA,
Filled over [Number] medication orders daily and entered orders into system.
Filled and processed prescriptions, delivering prompt and efficient patient care.
Compiled customer demographic, allergy and medical history background.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Efficiently responded to voicemails from healthcare providers and customers.
Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Placed orders for out of stock medications, enabling patients to receive prescriptions on time.
Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
Entered patient and medication information into [Software] to generate prescription labels.
Interpreted and processed medication orders under supervision of pharmacist.
Assisted patients in finding over-the-counter solutions to aid minor health issues.
Informed customers of potential drug interactions.
Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
Spoke with doctor and patients of appointments
Spoke with Doctors and patients of medicine taken amd getting correct meds for ordering.
Office Assistant, 07/2013 - 05/2019 Havertys – Little Rock, AR,
Answering phones filings
Fuel logs
ITFA filings
Customer service
Petty cash handler
End year preparation
Clerical office duties
Dispersed incoming mail to correct recipients throughout office.
Handled requests-for-information and delegated customer service tasks to appropriate employees.
Collected payments, issued receipts and updated accounts to reflect new balances.
Collected and coded various documents to prepare for filing, storage and processing.
Coordinated staff scheduling to promote smooth office operations.
Maintained business records by updating customer information.
Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
Supported bookkeeping through financial transaction documentation, expense reporting and budget monitoring.
Greeted visitors or callers to handle questions or direct to appropriate staff.
Scheduled meetings and prepared conference rooms, sending calendar invitations and setting up space.
Answered approximately [Number] phone calls daily and pleasantly welcomed visitors to office.
Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Bartender, 06/2013 - 06/2014 Grand Sierra Resort And Casino – Reno, NV,
Serving beverages customer service
Cash handling
End of night cleaning
Stocking shelves
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Balanced daily registers and generated sales reports for management.
Collected and organized daily till totals and tips.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Upsold customers from shelf to premium brands to help boost sales.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Poured wine, beer and cocktails for patrons.
Mitigated behavioral issues and liability related to customers' excessive drinking by [Action].
Neatly sliced and pitted fruit for garnishing drinks.
Arranged bottles and glasses behind bar to make attractive displays.
Maintained safety and sanitation standards with firm enforcement amongst bar staff.
Greeted frequent visitors by name and explained new promotions.
Receptionist, 04/2011 - 10/2011 Carlisle Companies Inc. – Montgomery, NY,
Assigning customers to barbers scheduling appointment
General cleaning
Education and Training
Associate of Arts: Medical Billing And Coding, Expected in 01/2012 - Ultimate Medical Academy - Clearwater - Clearwater, FL GPA:
Associate's degree: Computer Technology Emphasis Business, Expected in 03/2001 - Commonwealth Business College - Moline, IL, GPA:
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