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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

I am a dedicated Phlebotomist attentive who is attentive to hospital protocols for handling blood and blood samples and patient information. I am experienced in venipuncture and capillary puncture, specimen storage and quality assurance. I consistently relieve patient anxieties and maintain safety. I am also a patient-focused Phlebotomist who brings a new-year background to a growing lab. Accomplished in easing patients' anxieties and working with needle-adverse individuals. Prepared to take next career step in rewarding role. I am a driven student leveraging studies in Phlebotomy who seeks real-world experience as a Phlebotomist. Who offers strong interpersonal and task prioritization skills. I am a very organized and dependable candidate who is successful at managing multiple priorities with a positive attitude. I have a strong willingness to take on added responsibilities to meet team goals.

Skills
  • Written and Verbal Communication
  • Patient Relations
  • Sample Processing
  • Electronic Medical Record Software
  • Sample and Form Matching
  • Problem Solving
  • Specimen Collection
  • Decision Making
  • Biohazard Policy Compliance
  • Fluid and Tissue Disposal
  • Instrument Sterilization
  • Data Analysis
  • Documentation and Recordkeeping
  • Vacuum Tube and Syringe Use
  • Scheduling Software
  • Data Entry
  • Tray Organization
Experience
07/2021 to Current
Pharmacy Technician Trainee Southeast Alaska Regional Health Consortium Kake, AK,
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Reviewed and verified customer information and insurance provider information.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Aided customers in understanding how to properly take medications.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Set up and modified patient profiles in Conexus to include current information such as medications and insurance details.
  • Processed prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
07/2020 to 07/2021
Veterinarian Technician Natural Pawz Chanhassen, MN,
  • Assisted veterinarians during surgical procedures by organizing operating room by preparing necessary tools and equipment.
  • Examined animal patients, asking pet owners appropriate questions regarding behavior, eating habits and sleeping.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Answered owner animal health questions and advised on best care practices.
  • Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.
  • Administered medications to animals in treatment and documented changes in condition.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
  • Managed adjoining veterinary supply shop that sold medications, animal food and pet equipment.
05/2015 to 07/2020
Veterinarian Technician Natural Pawz Coon Rapids, MN,
  • Assisted veterinarians during surgical procedures by organizing operating room by preparing necessary tools and equipment.
  • Examined animal patients, asking pet owners appropriate questions regarding behavior, eating habits and sleeping.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Answered owner animal health questions and advised on best care practices.
  • Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.
  • Administered medications to animals in treatment and documented changes in condition.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
  • Managed adjoining veterinary supply shop that sold medications, animal food and pet equipment.
Education and Training
Expected in 10/2021
Associate of Applied Science: Phlebotomy
Barton Community College - 245 NE 30 Rd, Great Bend, KS 67530,
GPA:

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Resume Overview

School Attended

  • Barton Community College

Job Titles Held:

  • Pharmacy Technician Trainee
  • Veterinarian Technician
  • Veterinarian Technician

Degrees

  • Associate of Applied Science

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