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I am a dedicated Phlebotomist attentive who is attentive to hospital protocols for handling blood and blood samples and patient information. I am experienced in venipuncture and capillary puncture, specimen storage and quality assurance. I consistently relieve patient anxieties and maintain safety. I am also a patient-focused Phlebotomist who brings a new-year background to a growing lab. Accomplished in easing patients' anxieties and working with needle-adverse individuals. Prepared to take next career step in rewarding role. I am a driven student leveraging studies in Phlebotomy who seeks real-world experience as a Phlebotomist. Who offers strong interpersonal and task prioritization skills. I am a very organized and dependable candidate who is successful at managing multiple priorities with a positive attitude. I have a strong willingness to take on added responsibilities to meet team goals.
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- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Reviewed and verified customer information and insurance provider information.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Aided customers in understanding how to properly take medications.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Set up and modified patient profiles in Conexus to include current information such as medications and insurance details.
- Processed prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Assisted veterinarians during surgical procedures by organizing operating room by preparing necessary tools and equipment.
- Examined animal patients, asking pet owners appropriate questions regarding behavior, eating habits and sleeping.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Answered owner animal health questions and advised on best care practices.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.
- Administered medications to animals in treatment and documented changes in condition.
- Collected patient biopsies and blood samples for laboratory analysis.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Managed adjoining veterinary supply shop that sold medications, animal food and pet equipment.
- Assisted veterinarians during surgical procedures by organizing operating room by preparing necessary tools and equipment.
- Examined animal patients, asking pet owners appropriate questions regarding behavior, eating habits and sleeping.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Answered owner animal health questions and advised on best care practices.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.
- Administered medications to animals in treatment and documented changes in condition.
- Collected patient biopsies and blood samples for laboratory analysis.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Managed adjoining veterinary supply shop that sold medications, animal food and pet equipment.
Barton Community College - 245 NE 30 Rd, Great Bend, KS 67530,
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Resume Overview
School Attended
- Barton Community College
Job Titles Held:
- Pharmacy Technician Trainee
- Veterinarian Technician
- Veterinarian Technician
Degrees
- Associate of Applied Science
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