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Pharmacy Technician Trainee Resume Example

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PHARMACY TECHNICIAN TRAINEE
Professional Summary

Healthcare professional with demonstrated versatility in adapting to ever-increasing complexity in healthcare industry. Committed to providing quality care for all patients.

Education
High School Diploma, 2012
Storm Lake High School - City, State
Human Services
Iowa Central Community College - City, State
Work History
Pharmacy Technician Trainee, 11/2019 to CurrentCompany Name, City, State
  • Reviewed and verified customer information and insurance provider information.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Supported pharmacists with day-to-day activities and pharmacy office management functions.
  • Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
  • Guided and supported more than 75 customers via phone each day.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.
  • Boosted sales and delivered outstanding customer service by assisting customers with pharmacy services, product questions and general store information.
Instructional Assistant, 08/2018 to CurrentCompany Name, City, State
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Organized classroom materials to help teachers prepare for daily instruction and activities.
  • Demonstrated knowledge of evidence-based strategies to foster independence and social academic engagement,
  • Supported student learning objectives through personalized and small group assistance.
  • Assessed student assignments to check quality and completeness and assign grades.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Assessed student social, emotional and academic needs to plan goals appropriately.
  • Provided support during classes, group lessons and classroom activities.
  • Assigned grades for coursework and tests using answer key, recorded results and informed teacher of performance.
  • Delivered curriculum in both one-on-one lessons and group learning environments.
  • Supported classroom activities, including tutoring, grading homework and reviewing exams.
  • Distributed learning materials such as worksheets, textbooks and supplemental activities.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Enhanced learning plans and quantified student progress using quizzes, essays and projects.
Direct Support Professional, 11/2012 to 07/2019Company Name, City, State
  • Updated patient files with current information about vitals, behaviors and other data relevant to direct treatment planning.
  • Consulted with different healthcare disciplines to offer important mental health support to a patients.
  • Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups.
  • Helped with diagnosing patients and delivering treatments with timely medication administration and specimen collection.
  • Maintained clean, safe and well-organized patient environment.
  • Administered medication as directed by physician.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Supervised daily activities and provided assistance when needed.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Developed rapport to create safe and trusting environment for care.
  • Ensured safety and well-being of each patient in alignment with care plan.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.
  • Assisted staff members during emergency situations while maintaining professionalism and observational skills.
  • Minimized injuries to staff or patients by offering important support or restraint to control patient movements.
  • Promoted health and wellness in psychiatric patients by providing caring emotional support and encouragement.
  • Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
  • Analyzed overall client performance and recommended adjustments to care plan goals.
  • Arranged transportation and accompanied patients to doctors' offices or errands.
  • Helped with home management tasks such as preparing meals, grocery shopping, and cleaning.
  • Kept clients engaged in social networks and communities.
  • Evaluated client progress toward established annual and quarterly goals.
Barista, 05/2018 to 11/2018Company Name, City, State
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Prepared coffee, cleaned dining areas, opened register and carried out other opening duties.
  • Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
  • Cultivated ability to recall customers' names and address each by name.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
Skills
  • Great team player
  • Multitasking
  • Team collaboration
  • Data entry
  • Interpersonal communication
  • Outstanding interpersonal abilities
  • HIPAA
  • Patient confidentiality
  • Cash register operations
  • Recordkeeping skills
  • Customer care standards
  • Quick learner
  • Creative problem solving
  • Multi-line phone talent
  • Money handling abilities
  • Computer proficient
  • Professional telephone demeanor
  • Good listening skills
  • Spanish translation
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Resume Overview

School Attended

  • Storm Lake High School
  • Iowa Central Community College

Job Titles Held:

  • Pharmacy Technician Trainee
  • Instructional Assistant
  • Direct Support Professional
  • Barista

Degrees

  • High School Diploma , 2012
    Human Services

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