Pharmacy Technician Trainee Resume Example
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PHARMACY TECHNICIAN TRAINEE
Professional Summary
Healthcare professional with demonstrated versatility in adapting to ever-increasing complexity in healthcare industry. Committed to providing quality care for all patients.
Education
High School Diploma, 2012
Storm Lake High School - City, State
Human Services
Iowa Central Community College - City, State
Work History
Pharmacy Technician Trainee, 11/2019 to CurrentSoutheast Alaska Regional Health Consortium, Kake , AK
- Reviewed and verified customer information and insurance provider information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
- Guided and supported more than 75 customers via phone each day.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.
- Boosted sales and delivered outstanding customer service by assisting customers with pharmacy services, product questions and general store information.
Instructional Assistant, 08/2018 to CurrentTravis Unified, Fairfield , CA
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Organized classroom materials to help teachers prepare for daily instruction and activities.
- Demonstrated knowledge of evidence-based strategies to foster independence and social academic engagement,
- Supported student learning objectives through personalized and small group assistance.
- Assessed student assignments to check quality and completeness and assign grades.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Assessed student social, emotional and academic needs to plan goals appropriately.
- Provided support during classes, group lessons and classroom activities.
- Assigned grades for coursework and tests using answer key, recorded results and informed teacher of performance.
- Delivered curriculum in both one-on-one lessons and group learning environments.
- Supported classroom activities, including tutoring, grading homework and reviewing exams.
- Distributed learning materials such as worksheets, textbooks and supplemental activities.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Enhanced learning plans and quantified student progress using quizzes, essays and projects.
Direct Support Professional, 11/2012 to 07/2019Mary T Inc., Annapolis , MD
- Updated patient files with current information about vitals, behaviors and other data relevant to direct treatment planning.
- Consulted with different healthcare disciplines to offer important mental health support to a patients.
- Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups.
- Helped with diagnosing patients and delivering treatments with timely medication administration and specimen collection.
- Maintained clean, safe and well-organized patient environment.
- Administered medication as directed by physician.
- Worked to improve and enhance patient lives through effective and compassionate care.
- Supervised daily activities and provided assistance when needed.
- Monitored progress and documented any patient health status changes, keeping healthcare team updated.
- Developed rapport to create safe and trusting environment for care.
- Ensured safety and well-being of each patient in alignment with care plan.
- Completed entries in log books, journals and care plans to document accurately report patient progress.
- Assisted disabled clients in any way necessary to facilitate independence and well-being.
- Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.
- Assisted staff members during emergency situations while maintaining professionalism and observational skills.
- Minimized injuries to staff or patients by offering important support or restraint to control patient movements.
- Promoted health and wellness in psychiatric patients by providing caring emotional support and encouragement.
- Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
- Analyzed overall client performance and recommended adjustments to care plan goals.
- Arranged transportation and accompanied patients to doctors' offices or errands.
- Helped with home management tasks such as preparing meals, grocery shopping, and cleaning.
- Kept clients engaged in social networks and communities.
- Evaluated client progress toward established annual and quarterly goals.
Barista, 05/2018 to 11/2018Belmond Ltd, Santa Barbara , CA
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Prepared coffee, cleaned dining areas, opened register and carried out other opening duties.
- Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
- Cultivated ability to recall customers' names and address each by name.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Skills
- Great team player
- Multitasking
- Team collaboration
- Data entry
- Interpersonal communication
- Outstanding interpersonal abilities
- HIPAA
- Patient confidentiality
- Cash register operations
- Recordkeeping skills
- Customer care standards
- Quick learner
- Creative problem solving
- Multi-line phone talent
- Money handling abilities
- Computer proficient
- Professional telephone demeanor
- Good listening skills
- Spanish translation
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Resume Overview
School Attended
- Storm Lake High School
- Iowa Central Community College
Job Titles Held:
- Pharmacy Technician Trainee
- Instructional Assistant
- Direct Support Professional
- Barista
Degrees
- High School Diploma , 2012
Human Services
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